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“Fantastic and Polished”
Review of The Westbury

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The Westbury
Ranked #7 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed 15 July 2014

This is a great hotel. The rooms were top-notch and comfortable. The lobby is a very stylish and a great place for a drink or a bite. Service all around was superb which to me is the most important aspect of a hotel stay. In particular top marks to the concierges who made great dinner reservations and really took time to help me get situated in Dublin. I would not hesitate to recommend this hotel to even the fussiest luxury hotel aficionado!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank adventureyyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this reviewResponded 17 July 2014

Dear Guest,

I am so happy you felt compelled to write your first review, thank you for taking the time to put pen to paper and tell others about your time with us!

It was a pleasure to have you stay and I am thrilled you had such a positive experience, we pride ourselves on the personal nature of our service and having a team of real people’s people, so your brilliant comments about our staff is therefore hugely motivating.

Thank you for choosing us, we are all looking forward to welcoming you back!

Yours sincerely,

Vincent O'Gorman
General Manager

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1,965 - 1,971 of 3,996 reviews

Reviewed 14 July 2014

I enjoyed an excellent 3 night stay in the Westbury Hotel, Dublin. The hotel is well situated in the heart of Dublin with many of the main tourist attractions within walking distance. Hotel staff are exceptionally friendly and helpful. Our room was well laid out and very comfortable with air conditioning. The only slight negative was the bathroom being on the small side though it was very clean, and we'll supplied with soaps and shower gel etc. The food menu is varied and of a high quality. All in all this was a cracking place to stay while visiting Dublin.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ShugT3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this reviewResponded 17 July 2014

Dear Guest

I am so happy you took the time to tell others about your visit to Dublin’s Fair City.

It was a pleasure to have you stay and I am thrilled you had such a positive experience, we pride ourselves on the personal nature of our service and having a team of real people’s people, so your brilliant comments about our staff is therefore hugely motivating.

Thank you for choosing us, we are all looking forward to welcoming you back for another cracking visit to us.

Yours sincerely,

Vincent O’Gorman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Very convenient location, attentive staff and comfortable and luxurious rooms with good A/C.

Complimentary hot towels and newspapers on arrival and bottles of water on departure.

What else can I say!!





  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this reviewResponded 17 July 2014

Dear Guest,

Many thanks for the wonderful review following your visit to Dublin and for taking the time to tell other about your experience.

It was a pleasure to have you with us and I am genuinely thrilled that you thought the experience and service was excellent. Thank you for your recommendation to other travellers.

We look forward to welcoming you back to what I hope is now your home away from home in Dublin.

Best wishes,

Vincent O’Gorman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

This is a sumptuous property with great attentive staff and ideal location - between two pubs - j sheehans for classic Irish comfort food and Bruxelles which has live music and is a joy to fall asleep to later. Steps away from grafton st for walking and shopping also very near to temple bar - the cafe bar boutique hot spot. The hotel serves a perfect cappuccino and croissant inclusive breakfast and the concierge goes out of their way to be attentive - my only criticism is that the rooms need some improvement - less than great bed - surprisingly so and outdated plumbing in bathroom - minor complaints in an overall splendid stay - check the view fr room 418- can't be beat!

Stayed: July 2014
3  Thank Mjfun23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this reviewResponded 14 July 2014

Dear Guest,

It was a pleasure to have you with us, thank you for choosing the Westbury Hotel during your recent trip to Dublin.

I am delighted you enjoyed your stay with us and you thought we were perfectly located to explore and enjoy our wonderful city. Thank you for your feedback regarding the bed I will address this as a matter of urgency and thank you again for all your feedback.

We hope you come back and stay with us again and that we are now your hotel of choice when visiting Dublin.

Kind regards

Vincent O’Gorman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Stayed here May 2014 for my birthday, booked a deal which including a suite room, breakfast, afternoon tea, jo Malone massage and personal shopper at Brown Thomas.

The hotel is ideally located in the centre of Dublin although I'm sure we walked the long way round everytime we returned lol.

The staff were very friendly, a warm welcome or goodbye was always given as well as very friendly porters helping with luggage to and from the car.
The rooms were comfortable and well equipped, the four poster was great and assured a gd nights sleep.

Breakfast and afternoon tea was fantastic and again the staff were great.

The hotel is very big yet it seemed like you got that personal touch and were very welcome.

I'd definitely stay here again the decoration is great and oozes class

Room Tip: Probably would echo comments of noise but hey you're in the centre of Dublin, if you want quiet...
  • Stayed: May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this reviewResponded 14 July 2014

Dear Guest,

Many thanks for the lovely review following your recent visit to The Westbury and for taking the time to share your experience with us.

We are truly honoured that you chose to spend your special celebrations with us and may I wish you a belated happy birthday.
I was delighted to read how much you enjoyed your stay and am so glad that you also enjoyed our wonderful afternoon tea.

I hope it is not too long before we have the privilege of welcoming you back again.


Yours sincerely,


Vincent O'Gorman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

From arrival to departure, the hotel staff were excellent.

The full service from the hotel was second to none even down to the complimentary water on departure which is a fantastic gesture.

Thoroughly recommended.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this reviewResponded 14 July 2014

Dear Guest,

Thank you for the lovely review following your recent stay with us which I was pleased to read and thank you for sharing your views with us.

We really do appreciate you taking the time and trouble to post your review and I was delighted to read how much you enjoyed all aspects of your stay. Every one of my colleagues’ endeavour’s to provide our guests with as comfortable a stay as possible and I am glad that you had such an enjoyable time while visiting us.

I hope we have the pleasure to welcome you back to stay with us soon and thank you again for your review

.
Yours sincerely,


Vincent O'Gorman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

We stayed at the Westbury in June. Great room with a very comfy bed and pillows! The view was not good but we were outside and on the go most of the time so it wasnt a problem. So glad this hotel has air conditioning!!! Very good location to shopping, pubs and restaurants. So glad we stayed there!

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Pam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this reviewResponded 14 July 2014

Dear Guest,

Many thanks for the lovely review posted recently and for taking the time to share your experience with us.

We really do appreciate you taking the time and trouble to post it. I hope it is not too long before we have the privilege of welcoming you back again.

Yours sincerely,

Vincent O’Gorman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westbury

Address: Balfe Street, Dublin, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dublin
#2 Family Hotel in Dublin
#7 Luxury Hotel in Dublin
#9 Business Hotel in Dublin
Price Range: £242 - £466 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westbury 5*
Number of rooms: 205
Official Description (provided by the hotel):
One of The Leading Hotels of the World and rejuvenated by a multi-million euro refurbishment, The Westbury is an urban retreat with Dublin city on its doorstep. Located just off Grafton Street, in the heart of Dublin, this stylish 5-star hotel provides easy access to the city's best entertainment and business districts. ... more   less 
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Also Known As:
Westbury Hotel Dublin
Westbury Dublin
Hotel Westbury

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