We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location for Aviva stadium and ballsbridge”
Review of Sandymount Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sandymount Hotel
Ranked #25 of 150 Hotels in Dublin
Certificate of Excellence
GreenLeadersSilver level
Reviewed 15 July 2012

We stayed in the Sandymount following a wonderful Paul Simon concert in the 02 concert hall. Not an ideal location for the O2 but fine if you are driving. A Sat-Nav will help as it’s a bit tricky to find and also make sure to have €1.75 with you for the tool and. The hotel is located in a quite area very near the Aviva stadium - so great for rugby and soccer matches. The hotel was clean and service fine. Parking is provided and is fine although the spaces are a little tight. The part of the hotel we stayed in has a large number of bedrooms on a ground floor - they are nothing special and felt a bit like being in a cell. We had a very good night’s sleep so no complaints, although the beds are only average and the thick duvets could prove too hot in warm weather Breakfast was good although it needed to be a little warmer. Overall this is a decent hotel if what you need is a place for a night or two but nothing special.

Room Tip: Ask for a room in the older part of main hotel as these should have less of a 'cell' feel to...
See more room tips
  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hillstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, General Manager at Sandymount Hotel, responded to this reviewResponded 27 July 2012

Dear Guest,

Many thanks for taking the time to review your recent stay at Sandymount Hotel. We are very pleased to hear that you enjoyed your stay.

Your feedback regarding breakfast has been passed on to the Food and Beverage Manager culminating in a new procedure and we wish thank you for bringing it to our intention.

We look forward to welcoming you back to Sandymount Hotel in the near future.

Kind Regards,
Ruan D'Arcy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,445)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,895 - 1,901 of 2,446 reviews

Reviewed 7 July 2012

Not normally a review writer, but enjoyed our stay so much, decided to give credit, where credit is due, my stay does not reflect the previous recent post, which i was bemused to read, i wonder have the reviewed the correct hotel.
Our greeting was great, good humour of all the staff was infectious, the room was a good, very nicely decorated and spotlessly clean.
We ate in the bar and i found the food lovely and portions good size.
Reception great help with directions and transport options to concert.
Would recommend to any one, great location, good food, great staff, what more could you want.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Stephen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, General Manager at Sandymount Hotel, responded to this reviewResponded 27 July 2012

Dear Guest,

Many thanks for taking the time to review your recent stay at Sandymount Hotel. We are very pleased to hear that you enjoyed your stay and found our team welcoming and friendly.

We look forward to welcoming you back to Sandymount Hotel in the near future.

Kind Regards,
Ruan D'Arcy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2012

Utterly dreadful. Staff have a bad attitude problem, and don't want to solve your problems, rather they want to fight with you to explain to you why you're wrong. You SHOULD enjoy a room that is too hot, you should enjoy nasty food for breakfast and dinner. If you don't like nasty food, no air-con, a poltergeist in the plumbing etc., one of the part-time - I'm in college staff - can happily explain to you how your taste-buds are actually at fault and not the food or how you're simply deluded etc.. Gee, maybe they're right? And all these years I've been liking the wrong food when I should have been liking crap! Maybe I should learn to sleep to the sound of a locomotion in the taps and pipes. Still love Ireland though, just won't come back here.

Room Tip: To recreate the experience of dealing with staff at this hotel, simply ask your teenage kids to do s...
See more room tips
  • Stayed: July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank blackbushandred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear Guest,

Many thanks for taking the time to review your recent stay at Sandymount Hotel.

We are very disappointed to hear that your stay with us was not consistent with our usual standards and we do apologize for not meeting your expectations.

Please contact me direct should you wish to discuss your stay further 00 353 1 6142000, ruand@sandymounthotel.ie.

Yours Sincerely,

Ruan D'Arcy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2012

Where do I even start? This hotel was so far off the mark, it really beggars belief in these times where so many hoteliers and restauranteurs in Ireland are going above and beyond to provide excellent service and facilities at good value for money.

To start with our package included a three course meal - my partner and I assumed that this meant in a restaurant. Upon arrival the restaurant was taken over by some conference and our voucher was to be used in a rather grotty sports bar upstairs. Our meal was thus in a noisy bar with some sports channel showing the cricket in the corner - not the experience we intended. The waitresses appeared to be rather disorganised from the start. However, when our meal arrived, my partner knew immediately that there was something unpleasant about his prawn dish - stomach turning, pale and sweaty, he ran immediately to the bathroom. Upon informing the waitress of his unpleasant main, she tried to convince him that it was just his 'personal taste' and the chef had said they were fine. Now, what happened to the fact that the customer is always right? My partner has eaten some rather interesting food in his day (guinea pig on a stick in Peru anyone?), doesn't have a weak stomach and would NEVER have a sick tummy after food. The fact that the prawns were off was bad enough, however, it was the blase, unhelpful 'Oh I don't know what to do' attitude of the waitress that really added insult to injury.

Upstairs so, where my partner eventually came round after a few hours and had a 'delicious' dinner of a banana and a Mars bar from the vending machine. We both had a very disrupted, uncomfortable nights sleep due to two factors (1) The horrendous heat and heavy blanket in our room, which in the middle of the summer made the place far too warm to be comfortable and (2) the rattles and groans coming from the radiators all night long - someone really needs to bleed the bloody radiators, it's not that complex! Terrible nights sleep - very unpleasant.

Breakfast - we had business to attend to in Dublin that day, and were looking forward to a decent breakfast to set us up for what we had planned. Ew. Ew ew ew. Sausages and rashers were barely cooked. Pale, flaccid looking sausages. Rashers with flabby uncooked fat attached. Eggs which looked like they'd been sitting there for hours. Really unappetising. Insult to injury (again! This hotel was all insult to injury really) - the plates were heated on a plate-type-thing. When I picked up the plate, it was EXTREMELY hot - like I literally couldn't manage it for a second hot and had to drop it straight away so as not to burn my hand. No sign up regarding the vicious heat of the plates. Nothing but for a paying customer to learn in the Native Indian tradition of putting your hand in the fire to learn that it is hot. Again, I reported the danger of the hot plates to a waitress and suggested maybe warning customers. Again the same style of response - 'Oh right sorry' and stalk off like she'd far better things to be doing than her job.

This was a really, really terrible trip. I mean, it was shocking that not only were certain material things wrong, but the attitude of the staff when we reported gone off prawns and dangerously hot plates to them was really, really blase. I find it challenging to identify anything positive about our experience at the Sandymount Hotel.

  • Stayed: July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Mrsmaggot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear Guest,

Many thanks for taking the time to review your recent stay at Sandymount Hotel.

We are very disappointed to hear that your stay with us was not consistent with our usual standards and we do apologize for not meeting your expectations.

Please contact me direct should you wish to discuss your stay further 00 353 1 6142000, ruand@sandymounthotel.ie.

Yours Sincerely,
,
Ruan D'Arcy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2012

This hotel is quaint in appearance and the staff were very friendly and welcoming. We had arrived after an extremely long flight and were jetlagged and exhausted. We went to our room which unfortunately had had a smoker and the room smelt terrible and was causing asthma. We went back to reception who were quick to find us another room and very apologetic (although I don't think it wasn't their fault a guest had ignored the non-smoking room rule, and if no one had told them). It was wonderful speedy service and second room was lovely.
It was warm, inviting, spacious, very clean and the bathroom was warm and a great size as well. We liked the location, it was a nice quiet area to stroll around, a very quick 2 minute walk to the nearest train station (but not close enough that you could hear the trains running), and 2 stops to the Dublin CBD (It took around 10 minutes). We had trouble with our wi-fi (problem with our iphone) and there is a lovely large office room downstairs with public computers and 24 hour free internet access.
We were greeted every morning and night by reception staff, and they recommended a lovely dinner venue in Dublin for great stew. We felt very looked after and enjoyed our stay.

Room Tip: Ask for non-smoking and not ground floor (too much foot traffic)
See more room tips
  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AltonaDoubleA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear Guest,

Many thanks for taking the time to review your recent stay at Sandymount Hotel. We are very pleased to hear that you enjoyed your stay and found our team friendly.

My sincere apologies with regard to your initial room allocation.

We look forward to welcoming you back to Sandymount Hotel in the near future.

Kind Regards,
Ruan D'Arcy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2012

From the moment that we arrived at Sandy mount hotel until we left the staff went out of their way to help us with any questions that we asked of them and even though we only had breakfast at the restaurant the food and presentation was excellent again the staff that was on were polite and very helpful If we ever get the chance to visit Ireland again we would look no further than the Sandy mount hotel for our accommodation

  • Stayed: May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank McGriswalds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

Dear Guest,

Many thanks for taking the time to review your recent stay at Sandymount Hotel. We are very pleased to hear that you enjoyed your stay and found our team helpful.

We are also very pleased to hear that you found our breakfast offering excellent.

We look forward to welcoming you back to Sandymount Hotel should you ever visit Dublin again.

Kind Regards,
Ruan D'Arcy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2012

Stayed here as travelling to see Red Hot Chilli Peppers at Croke Park. The hotel is south of the city and not in the immediate area of Croke Park, however staff were very helpful offering directions to the stadium. The dart station is very close and one way ticket is €1.80 into city centre. The hotel is clean and beds are comfortable, although rooms are a little small this was not an issue for a one night stay. the hotel also provides free parking for guests - vital given the high price of dublin city centre parking generally. Staff were polite and the hotel is in a lovely area of Dublin close to Aviva Stadium. At the opposite end of Lansdowne Road there are a couple of places to get something to eat, coffee etc. Would be a great choice for a city break.

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank supaberri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

Dear Guest,

Many thanks for taking the time to review your recent stay at Sandymount Hotel. We are very pleased to hear that you enjoyed your stay and found our team helpful.

We look forward to welcoming you back to Sandymount Hotel in the near future.

Kind Regards,
Ruan D'Arcy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dublin hotels
2.3 mi away
The Croke Park
The Croke Park
#6 of 150 in Dublin
4,608 reviews
0.7 mi away
Grand Canal Hotel
Grand Canal Hotel
#39 of 150 in Dublin
1,742 reviews
3.0 mi away
Dublin Skylon Hotel
Dublin Skylon Hotel
#37 of 150 in Dublin
1,980 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Roxford Lodge Hotel
Roxford Lodge Hotel
#12 of 150 in Dublin
1,401 reviews
0.5 mi away
Herbert Park Hotel
Herbert Park Hotel
#14 of 150 in Dublin
2,277 reviews
2.9 mi away
Ashling Hotel
Ashling Hotel
#13 of 150 in Dublin
4,615 reviews
Show Prices
Show Prices
Show Prices

Been to Sandymount Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandymount Hotel

Address: Herbert Rd | Sandymount, Dublin 4, Ireland (Formerly Mount Herbert Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Dublin
#19 Business Hotel in Dublin
#21 Luxury Hotel in Dublin
#39 Family Hotel in Dublin
#44 Romantic Hotel in Dublin
Price Range: £85 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandymount Hotel 4*
Number of rooms: 168
Official Description (provided by the hotel):
Located just 10 minutes from Dublin city centre, 14km from the airport and two minutes from the DART train station which links you to all Dublin's main attractions in minutes, Sandymount Hotel is the perfect hotel for every visit to Dublin. The Three Arena is less than a 5-minute drive or 20 minute walk from the hotel and the Bord Gais Energy Theatre is 1 stop away by DART rail. There is free parking and WIFI also available. Owned and run by the Loughran family for over 60 years it's the people that make your stay special. A full Irish breakfast is served daily in Whitty's Restaurant and lunch and dinner is served daily in the Line Out Bar which features a terrace overlooking our private gardens. Sandymount Hotel has recently finished major refurbishments of all 168 bedrooms, Line Out Bar, Whittys Restaurant, Reception & Lobby area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Superbreak UK, World Independent Hotel Promotion, Expedia, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Sandymount Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mount Herbert Dublin
Hotel Mount Herbert

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing