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“Unexpected”
Review of Sandymount Hotel

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Sandymount Hotel
Ranked #26 of 151 Hotels in Dublin
Certificate of Excellence
GreenLeadersSilver level
carlow,ireland
Level 5 Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Unexpected”
Reviewed 9 June 2014

This is a lovely hotel.The staff were very friendly and helpful. A very good base in Dublin for concerts,matches etc. Easy access to the O2,Aviva stadium,or RDS.
I travelled with my elderly parents and my son,my parents enjoyed it so much that they are going back in 2 weeks to visit more of Dublin.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank seanCarlow_ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, Owner at Sandymount Hotel, responded to this review, 17 June 2014
Dear Sean,

Thank you for your kind review.

We are honoured that your parents are returning so quickly to us.

With kind regards,

John Loughran
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (307)
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Denver, Colorado
Level 4 Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 June 2014 via mobile

Stayed here for the second time. Rooms are a decent size and bathrooms have shower, bath, etc. tea/coffee in rooms and wifi via bitbuzz vouchers, which works just fine.
Across from Aviva stadium and a short walk to Sandymount green (Mulligans great pub and good food) or Ballsbridge.
Nice enough hotel, no frills, but then again you're not paying normal high Dublin prices. Would stay here again for the value for money.

Stayed June 2014, travelled as a couple
Helpful?
Thank BizClsDreaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, Owner at Sandymount Hotel, responded to this review, 17 June 2014
Dear Guest,

Thank you for your review.

Ciaran Mulligan lives beside the hotel and owns a great pub. He always looks after our guests.

We look forward to having you with us on your next visit to Dublin.

With kind regards,

John Loughran
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2014

I was able to be pampered by the incredible staff for almost 2 weeks. The hotel is lovely, quaint, charming and quiet. The staff are attentive and so helpful. Delicious meals and drinks and impeccably clean rooms rounded out my experience. It's obvious that this is a family business because everyone is committed to doing their best for the owners and guests. I can't wait to return.

Room Tip: Because of the quiet neighborhood I think all rooms are fine. Each room seems to have its own perso...
See more room tips
  • Stayed March 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank JuliaGulia1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, Owner at Sandymount Hotel, responded to this review, 17 June 2014
Dear Julia,

Thank you for your kind review.

We are proud to be one of the last remaining family hotels in Dublin, and it is a great boost when guests such as yourself take time to acknowledge our efforts.

We look forward to having you with us on your next visit to Ireland.

With kind regards,

John Loughran
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 June 2014 via mobile

We stayed here on weds night for a concert (we had stayed before for a concert in the O2 and as they offered a free shuttle bus to the venue we chose this hotel again).

Firstly when we arrived to check in we inquired about the shuttle to the O2, this was still an available service, although now not free and cost €3 per person to arrive at the concert 1.5hrs early, so we walked... We got back at about 11.30 that evening and had a drink which was very comfortable and served by friendly staff.

The following morning we were woken by a knock at the door and a member of housekeeping coming in at 8am. When I went to the door after making them aware that we were still in the room I looked down the corridor to see the person trying to hide down the hallway, I asked why she knocked and she just said oh sorry. Then unable to get back to sleep I got ready and called reception asking what time check out was and was there a reason we were being woken to leave early. I was simply apologized to and that's it. Didn't quite make up for the lack of sleep ...

We didn't have breakfast included but went to the restaurant and paid €10 each for a full irish buffet. Unfortunatly it seemed that €10 wouldn't even buy you a slice of toast - after standing at a 6 slice toaster for nearly 10 mins I gave up trying to get my toast, it seems that the couple that I had put mine in were broken with no signage to tell people. So people were using the other slots as I was waiting for mine, there was never a chance to use the working ones. I approached the lady who seemed to be in charge (short blonde hair) and asked her why there wasn't a label or something on it to tell us that it was broken and all I got was a dirty look while she ordered someone else to get something for a sign. No apology.

No sleep, no breakfast without attitude, I don't think we'll bother again for our future dublin trips. And on a side note, the day ahead was to be enjoyed with a little shopping whilst in the capital, unfortunatly due to the lack of rest, it was mostly filled with sitting around resting. Waste of a day....

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mbutler96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, Owner at Sandymount Hotel, responded to this review, 17 June 2014
Dear Guest,

Thank you for your review.

I apologise that the service during your stay with us was not as it should have been.

Your comments particularly regarding being woken and breakfast will be brought to the attention of the relevant supervisors.

With kind regards,

John Loughran
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2014

We stayed here on Saturday night may 31st 2014 as we were in Dublin for our visit to the bord gais energy theatre to watch singing in the rain. Over all it was a very pleasant experience. We arrived at the hotel on Saturday evening. We had booked a double room but on arrival were allocated a twin. We phoned reception and we were immediately allocated a new room. The room itself was clean, with a very comfortable bed. As we were late arriving and were in a hurry to get to our show we decided to eat in the hotel bar. The service was quick and friendly, the menu offered great choice and the food was a treat. The map of the area provided at check in was a great help to find our way to the theatre which was only a twenty minute stroll away. The hotel is also a great location for events at the aviva stadium and the rds.

Breakfast the following morning was also very good, with all the usual trimmings, my one complaint being that the coffee wasn't great. On the way back from breakfast we bumped into the owner, John, who introduced himself and asked how we were getting on. After a quick chat we packed our bags and were on our way. Overall, a pleasant stay, friendly staff and I would definitely stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eamonn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, Owner at Sandymount Hotel, responded to this review, 17 June 2014
Dear Eamonn,

Thank you for your kind review.

I hear “Singing in the Rain” was a wonderful show. We are delighted you enjoyed your stay with us.

Your comment regarding breakfast coffee will be brought to the attention of our supervisor.

We look forward to your next visit.

With kind regards,

John Loughran
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 June 2014

I stayed here whilst travelling alone with my baby, and the staff were incredibly helpful. I hadn't realised it was right beside the stadium, so I would highly recommend this as a perfect place to stay if you are attending an event. The room was perfect for our needs, with a queen and a single. I also really enjoyed walking to the local shops on a sunny evening, as it is such a nice area and there were lots of kids out playing, people having after work drinks, and I felt very safe. I was also glad that the clientele were mainly couples in their 30's and above, as I really didn't want to be in a hotel with all the stag and hen parties (I was there on a weekend). I think the only slight negative were the 2 staff working in the breakfast room pretty much ignored me and were pretty surly. All in all I would highly recommend this place as a quiet but very handy hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank horo_kiwis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, Owner at Sandymount Hotel, responded to this review, 17 June 2014
Dear Guest,

Thank you for your kind review.

Sandymount is a lovely village, and I am delighted you felt safe here.

Your comment regarding breakfast staff is noted and will be addressed.

We look forward to having you with us on your next visit to Dublin.

With kind regards,

John Loughran
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Steenwijk, The Netherlands
1 review
Reviewed 4 June 2014

We stayed two knights in this wonder full hotel. It is a nice Quaid hotel on a nice location in the suburbs of Dublin. When you want to go the centre off Dublin the train station is just a walk off 3 minutes a way and with the train just 3 stations and off you go into the centre.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jan o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandymount_Hotel, Owner at Sandymount Hotel, responded to this review, 17 June 2014
Dear Jan,

Thank you for your kind review.

I hope you enjoyed your short visit to Dublin, and that you will return soon.

With kind regards,

John Loughran
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sandymount Hotel

Property: Sandymount Hotel
Address: Herbert Rd | Sandymount, Dublin 4, Ireland (Formerly Mount Herbert Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Dublin
#10 Best Value Hotel in Dublin
#19 Business Hotel in Dublin
#22 Luxury Hotel in Dublin
#39 Family Hotel in Dublin
#44 Romantic Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sandymount Hotel 4*
Number of rooms: 168
Official Description (provided by the hotel):
Located just 10 minutes from Dublin city centre, 14km from the airport and two minutes from the DART train station which links you to all Dublin's main attractions in minutes, Sandymount Hotel is the perfect hotel for every visit to Dublin. The Three Arena is less than a 5-minute drive or 20 minute walk from the hotel and the Bord Gais Energy Theatre is 1 stop away by DART rail. There is free parking and WIFI also available. Owned and run by the Loughran family for over 60 years it's the people that make your stay special. A full Irish breakfast is served daily in Whitty's Restaurant and lunch and dinner is served daily in the Line Out Bar which features a terrace overlooking our private gardens. Sandymount Hotel has recently finished major refurbishments of all 168 bedrooms, Line Out Bar, Whittys Restaurant, Reception & Lobby area. ... more   less 
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Also Known As:
Mount Herbert Dublin
Hotel Mount Herbert

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