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All reviews aviva stadium dart station city centre mount herbert landsdowne road rugby match lovely hotel minute walk quiet area home from home bar food reception staff enjoyable stay would highly recommend this hotel visiting dublin hotel bar beatrice
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Reviewed 15 October 2018

Overall, a very accommodating hotel with lots to offer travelers. Professional customer service at desk upon check-in. Great breakfast buffet and prompt service from the hostess. This hotel is also very convenient to the train station at Landsdown St. We had dinner more than once in their spacious bar area because they offer lunch and dinner there. Each time the food was good, but the service was disappointing. Even getting just drinks seemed to be a challenge considering the amount of waiters they had. Once we were served our first drink and food, nobody checked back to see how it was going or if we needed anything else. I even had to walk up to the wait station to get a check because I could not get the attention of a waiter there.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Service
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, Owner at Sandymount Hotel, responded to this reviewResponded 23 October 2018

Dear Ken,

Thank you for your review.

Your kind feedback is greatly appreciated. The lack of a waiter checking in with you has been noted and will be addressed by my Bar Manager.

With kind regards,

John Loughran
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2018

First impressions entering from the carpark were not good as the hallways are narrow and it looks like a rabbit warren but as soon as we met the reception staff everything improved. The staff are wonderful, the rooms are stunning and the food was fab. Would definitely stay again

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jwoodw519039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, Owner at Sandymount Hotel, responded to this reviewResponded 23 October 2018

Dear Guest,

Thank you for your kind review.

It is a great boost to the team here when their efforts are rewarded with such positive feedback.

With kind regards,

John Loughran
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

Check in was great. Staff very welcoming and nice. Rooms cosy, quit and clean. Breakfast was tasty and great choise. Bathrooms..........aaarrrggghhhhh.. when you walk in looks very clean and beautiful.... but.. doors are broken.. Bathroom was literally leaking. It's not hygienic at all. Only one person took quick shower, other person left hotel with no shower. Pillows for bed could be better quality. For the money what I paid everything need to be up to standarts.

Date of stay: October 2018
Trip type: Travelled with family
Thank Santy_Ly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, Owner at Sandymount Hotel, responded to this reviewResponded 15 October 2018

Dear Guest,

Thank you for your review and your kind comments regarding staff. I apologise for the condition of your bathroom. All our bathrooms have been recently refurbished, and this should not have been the case. The issue will be addressed by my maintenance manager.

With kind regards,

John Loughran
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

On arrival this hotel looks impressive. The reception, bar and restaurant area is really nice and staff were friendly. BUT our room was awful. It smelt bad - unsure if it was a sewage or damp smell but not pleasant to arrive to. It also looks nothing like the pictures on the website. It was so small! There is hardly room for one occupant to get ready in, never mind two. It was also extremely noisy. We were on the level just below reception and there was a constant stampede of footsteps from very early in the morning. There was also an exit to the car park right next to our room which banged continually all morning as well. We later realised it had been propped open with a brick. Overall the room was very disappointing and was not good value for money at all - we may have been less inclined to leave a negative review if we hadn’t paid a substantial amount of money for a 4 star hotel. Do not accept room 136 if you do decide to stay here.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank LAReeve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, Owner at Sandymount Hotel, responded to this reviewResponded 15 October 2018

Dear Guest,

Thank you for your review. Your kind comments are greatly appreciated. I apologise for your experience which is not what we aim to provide at Sandymount Hotel. Your comments will be noted.

With kind regards,

John Loughran
Owner

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Reviewed 11 October 2018

Had a lovely 2 night stay at this Hotel. We have no complaints what so ever, will be staying here again.Lovely staff, Excellent food, Lovely rooms. Spotlessly clean..Perfect location for RDS . Just a walk away from the town centre and Stephens Green.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sharon390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, Owner at Sandymount Hotel, responded to this reviewResponded 15 October 2018

Dear Sharon,

Thank you for your kind review. It is a wonderful boost to get such positive feedback from a satisfied guest.

With kind regards,

John Loughran
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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