Having heard great reports from my brother and parents i was so looking forward to going to this hotel, On check in there was one lovely receptionist and one who seemed uninterested in her job, The hotel is ideally situated in dublin and rooms are plain and simple food was nice but service was not, On the tuesday night my father who is a publican himself was spoken to so rudely by a bar staff member for simply ordering a drink it was highly unprofessional after all taking drinks orders is his job, On the Wednesday night we had dinner included in our stay i booked our table for 7pm with the girl in reception, On arriving down for dinner i was asked had i made a reservation i said yes and gave my room number to which i was informed i wasnt on the list, The manager sat us at the bar and after a 15 min wait came back to say someone would be with us soon, We were seated orders taken starters & main course eaten nobody seemed to come back to clear plates my brothers girlfriend had to ask for desert menus which someone took our order for about 20 mins later again no plates where cleared and nobody approached us to pay the extras as we had steaks, we got up and went to a till to pay the manager looked lost so my husband & brother waited on bill while we went to bathroom on leaving the bar i was approached by our waitdress & another manager who asked was i a resident and what room i was in would they room charge it i informed them the boys had been waiting at the till to pay, to which it was replied oh we thought use did a runner, i felt like because we were two young couples we were looked down upon, Being a receptionist myself i understand that everyone gets stressed when its busy but it just seemed noone had any clue what they or anyone else was supposed to be doing.
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- Also Known As:
- Arlington Hotel Dublin
- Arlington Hotel o Connell Bridge