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“HOUSE KEEPING LET IT DOWN”
Review of Trinity City Hotel

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Trinity City Hotel
Ranked #50 of 151 Hotels in Dublin
Certificate of Excellence
Derby in the UK
Level 6 Contributor
162 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“HOUSE KEEPING LET IT DOWN”
Reviewed 3 August 2014

This was my second visit to Trinity based on the fact that last time was such a perfect stay. Whilst its still a great hotel, close to everything, great staff, nice rooms and a good hearty breakfast, I've had to knock it down one star from the point of view of poor house keeping. Two days running the rooms were not cleaned until 4:00PM which after a days sightseeing wasn't really fair that we should be hanging about to go in to our rooms. The ladies work their socks of so don't get me wrong, but when you have five staff at reception doing nothing, in the words of Alex Polizzi "get your finger out and help out darling". Of course I will go back next year, but please improve the time taken to clean the rooms. And bring back the Buddha's

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank Chariotchoogle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinityCityHotel, Deputy General manager at Trinity City Hotel, responded to this review, 6 August 2014
Dear Chariotchoogle,

Thank you for the review following your recent stay with us.

We really do appreciate you taking the time and trouble to post it. I have shared your comments with our Accommodation team and please accept my apologies for the inconvenience caused during your stay. However, I was delighted to read how much you enjoyed all other aspects of your stay.

I hope we have the opportunity and the privilege of welcoming you back to stay with us again.

Yours sincerely,
Keith Boyle
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Altoona, Pennsylvania
Level 6 Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 August 2014

We recently stayed here for 3 days July 18,19,20, on the last leg of our 11 Day tour of Ireland. On whole we had no complaints. The rooms are a bit tight, yet all is clean, & comfortable. The Decor is, as another reviewer called it Quirkey... lots of purple and the lobby furniture is interesting... like a cross between Alice and wonderland and Prince...? But that made it interesting. Again the rooms, were decent. The Hotel did thier best to make folks comfortable during the "heatwave", as the hotel does not have A/C. They cheerfully delivered fans to our room apon request along w/a large pitcher of Ice water w/lemon, How nice. The Breakfast was OK... we had better thru the week. The front desk staff, & all staff we came in contact with were polite, & professional. The Location is great. Near many tourist and shopping and party locales.
I would recommend this hotel without a doubt...
As far as a room recommendation... we were happy with our room which overlooked the front of the hotel & Pearse street. Some from our group had rear facing rooms which were overlooking the Fire House training facilities... but no one complained to much ...

Again... It was a nice stay & at a great location and very nice staff.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Service
Helpful?
2 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinityCityHotel, Deputy General Manager at Trinity City Hotel, responded to this review, 2 August 2014
Dear James M,

Many thanks for the absolutely wonderful review posted recently and for taking the time to share your experience with us so comprehensively.

I was delighted to read how much you enjoyed all other aspects of your stay. We endeavour to provide our guests with as relaxing a stay as possible and I am glad that you had such an enjoyable time.

I hope we have the opportunity and the privilege of welcoming you back to stay with us again.


Yours sincerely,
Keith Boyle
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gothenburg, Sweden
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 July 2014 via mobile

Stayed at Trinity City Hotel on my own, one night passing through Dublin. The service was very good. I had booked a deluxe room and got a gloomy, dated (?) room overlooking the back of the fire brigade.. But there was no problem changing it to a bright room overlooking the courtyard (much nicer). I also asked for a fridge as there wasnt any in the rooms and got a fridge delivered. Had dinner in the bar by the courtyard and was satisfied. The wine was also very good. I would recommend this hotel to my friends because of its great location (5 mins walk from grafton str), nice interior and good service. It felt almost like a very luxurious hotel but for a reasonable cost.

Stayed July 2014
Helpful?
2 Thank Alexandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinityCityHotel, Deputy General Manager at Trinity City Hotel, responded to this review, 1 August 2014
Hi Alexandra R,

Thank you so much for taking the time to post a review following your recent stay with us.

I have already passed on your kind words to the team and it is great to hear the team accommodated your requests. I hope it is not too long before we have the pleasure of welcoming you or your friends back again to us in Dublin.

Thank you again for your kind words.

Regards,
Keith Boyle
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 6 Contributor
130 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 30 July 2014

It is a nice hotel located 5 minutes walk to the Trinity College's main entrance, Grafton Street and Temple Bar. The hotel is in a building beside the fire department. The reception area and rooms are finely decorated. There was a complimentary fast wireless internet connection. The breakfast was mediocre.

  • Stayed March 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank ISMETCENGIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinityCityHotel, Deputy General Manager at Trinity City Hotel, responded to this review, 1 August 2014
Hi ISMETCENGIC,

Thank you so much for taking the time to post a review following your recent stay with us.

Glad you had a pleasant stay with us and yes we are very proud of our 200mb Fibre Connection within the hotel. I do hope it is not too long before we have the pleasure of welcoming you back again to us at Trinity City Hotel.

Thank you again for your kind words.

Regards,
Keith Boyle
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2014

We stayed here for two nights and thought it was great. We had a family suite, which consisted of two bedrooms and two baths. The room was great except the only windows were skylights. Despite the size, I felt a bit claustrophobic without a regular window. That being said, the hotel was great, breakfast was the best we had our whole trip. Great location to everything. Loved it!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank bambam2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinityCityHotel, Deputy General Manager at Trinity City Hotel, responded to this review, 30 July 2014
Hi bambam2003,

Thank you so much for taking the time to post a review following your recent stay with us.

I have already passed on your kind words to the team. Glad you enjoyed our suite but i do take your other comments on board and its great to see you loved our breakfast selection. I hope it is not too long before we have the pleasure of welcoming you back again to us in Ireland.

Thank you again for your kind words.

Regards,
Keith Boyle
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

I was quite impressed with this hotel and the generous room size! The opulence was nice and it's in heart of Dublin and easy to get around. Hotel staff very responsive and courteous and the restaurant food is real good as well (their soups are excellent!).

  • Stayed May 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Deepti D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinityCityHotel, Deputy General Manager at Trinity City Hotel, responded to this review, 30 July 2014
Hi Deepti D,

Thank you so much for taking the time to post a review following your recent stay with us.

I have already passed on your kind words to the team and also to our Head Chef about your comments on how you enjoyed the soup. I hope it is not too long before we have you the pleasure of welcoming you back again to us in Ireland.

Thank you again for your kind words.

Regards,
Keith Boyle
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dundalk
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 July 2014 via mobile

Stayed here with my boyfriend on a recent trip to Dublin and I can honestly say I loved every minute. The hotel is beautiful inside. The rooms are clean and very spacious. The staff were very friendly and welcoming. I would love to stay here again and would recommend it to everyone.

Stayed April 2014, travelled as a couple
Helpful?
Thank DundalkLovinfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinityCityHotel, Deputy General Manager at Trinity City Hotel, responded to this review, 30 July 2014
Hi DundalkLovinfood,

Thank you so much for taking the time to post a review following your recent stay with us.

I have already passed on your kind words to the team and they join me in thanking you. I hope it is not too long before we have you the pleasure of welcoming your boyfriend and yourself back again to us in Dublin.

Thank you again for your kind words.

Regards,
Keith Boyle
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trinity City Hotel

Property: Trinity City Hotel
Address: Pearse Street, Dublin, Ireland (Formerly Trinity Capital Hotel)
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Luxury Hotel in Dublin
#42 Romantic Hotel in Dublin
#48 Business Hotel in Dublin
#50 Family Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Trinity City Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Trinity City Hotel is a uniquely stylish boutique property located in the heart of Dublin City Centre, opposite Trinity College. Our 198 guestrooms offer everything that you would expect including super-fast, complimentary 200MB WiFi, luxurious cotton bed linens with fluffy duvets, en-suite bathrooms with luxurious toiletries, flat screen TV, electronic laptop safe Tea and Coffee making facilities, hairdryer and ironing facilities and a work desk We want our guests to feel at home throughout their stay at the Trinity City Hotel and our range of 4 star guest rooms are designed with guest comfort in mind. Guests can choose to upgrade to one of our beautifully appointed Executive Bedrooms and Suites or our Georgian Suites with the elegant proportions of Dublin's most famous architectural style. ... more   less 
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Also Known As:
Trinity Capital Dublin
Trinity Capital Hotel Dublin
Hotel Trinity Capital

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