I booked a family room for the stay for myself and my two teenage children, and whilst the room possessed enough beds (a double and a single), everything else was as per the single/double occupancy room I had previously had stayed in. The first room we received had a sink that did not drain and a toilet that did not flush, but we were offered another room as soon as I complained. The second room was adequate, however the AC was too noisy to have on at night, fortunately the Dublin weather meant that was not an issue after the first day or two!
I also used the laundry service, however this was a frustrating experience. I sent a bag of clothes, including shirts, for the wash/dry/iron service advertised in the hotel services folder, and received back washed and dried clothes, but un-ironed - not great for work the next morning. Again the hotel resolved this within 24 hours, however I would not expect that this sort of thing should happen in a hotel that insists on its 4-star rating.
The breakfast service is adequate, and my family and I enjoyed evening meals in McGettigans.
- Official Description (provided by the hotel):
- There is also complimentary water & hot beverages available 24hrs in our Premier Club Lounge on Level 7. ... more less
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- Also Known As:
- North Star Hotel - Premier Club Dublin
- North Star Hotel Dublin
- Northstar Hotel Dublin