I'm just back from an overnight stay at the Camden Court Hotel. I was looking forward to a relaxing 4star experience but unfortunately this was not the case. On arrival the girl checked us in and failed to mention any of the leisure or spa facilities that were available. Our room was booked for two people but we were provided with four beds? (Probably to try and make up for the poor standards).
The photos that we seen online were NOT the same rooms we were staying in. We paid £100 for an overnight stay in a four star hotel and this was not what we got. The hotel was very outdated, shabby and very basic. The carpet had several stains on the floor, the bathroom was full of hairs and the wifi took over twenty minutes to connect.
The only good experience of the hotel was breakfast - it had a large variety and plenty to pick from. On checking out the girl at reception asked, 'did we enjoy our stay?' I explained the room was not the same as the photos that were advertised online and that I was very disappointed in the room. She explained the hotel is doing some 'refurbishment' and some rooms aren't finished.
So when booking your room do you have to explain you want the same room that you seen online? Surely you shouldn't be mislead especially after paying £100 for an overnight stay. The girl at reception then joined in a conversation with another work who begun talking among themselves about the girl complaining bout 'her room'. The two girls decided to laugh among themselves and rolled their eyes. Extremeley unprofessional!!!!
DEFINATLEY wont be back!!! FALSE ADVERTISEMENT OF ROOMS!!! NOT A 4 STAR HOTEL!!
- Official Description (provided by the hotel):
- Camden Court Hotel is a modern 4 star hotel located in Dublin city centre, Ireland. The hotel is located on Camden Street, Dublin 2 which is within close proximity to Harcourt Street and St.Stephen's Green. It is also within minutes walk of Dublin's famous shopping area, Grafton Street. Nearby attractions include the National Concert Hall and the Iveagh Gardens. The hotel boasts 251 high spec bedrooms, as well as excellent conference and leisure facilities. Complimentary high-speed Wi-Fi and access to the TLC leisure centre (gym, 16 metre swimming pool, kids pool, steam room, sauna and Jacuzzi) are included. ... more less
- Reservation Options:
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- Also Known As:
- Camden Court Dublin
- Hotel Camden Court
- Camden Court Hotel Dublin