We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Return visit”
Review of The Westin Dublin

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Westin Dublin
Ranked #12 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed 29 August 2011

On arrival at Westin we were greeted warmly by the staff due to early arrival our check in was completed and bags stored for later collection and room allocation. Breakfast was in Bewlays fantastic hard to imagine you were sitting in the middle of Dublin Great breakfast and friendly attentive staff.

Twin room spacious,clean, beautiful bathroom,well ventilated. No great view but when you are staying such a short time nothing to worry about. Central location for ALL amenities and walking to and from venues very easy. Airport bus stops just outside Westin for return flights.

Viking tour splash NOT to be missed - Fantastic. What a way to tour Dublin and the commentary was brilliant encouraging all on board to participate great gift. Plenty of street artists showing their products leaving you spoiled for choice in the purchasing department.

St Stephens green and park beautiful to work around place for children to play within sight of their guardians.

Aviva stadium impressive, great organisation getting fans in and out a credit to the authorities.

Overall a great weekend and the people of Dublin so friendly.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Scotlandmgt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 6 September 2011

Dear Scotlandmgt,
I am delighted to hear you enjoyed your stay with us. Your kind comments will be well received by our team here.
I look forward to welcoming you back to The Westin Dublin soon.
Kind regards,
Andrew Henning
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,548)
There are newer reviews for The Westin Dublin
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

1,967 - 1,973 of 2,548 reviews

Reviewed 29 August 2011

The Westin in Dublin is a great location and a great stay. Appreciated the choices in eating/drinking within the hotel, especially as I was there for business and not venturing out every night. Staff were friendly and polite and they did not forget my face as I was there for a week. Rooms were nicely sized and beds were super comfy. I appreciated their "carbon footprint" incentive to give 5 euros towards a beverage at the hotel if you opted to not have your room cleaned for a day. Great idea. Gym was small but clean with good selection of machines and weights.

Room Tip: Request room tucked away in the back of the hotel - avoid rooms in front (facing busy street) and ro...
  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jessica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 6 September 2011

Dear Jessica M,
I appreciate you posting your kind comments following your stay with us. I am delighted to hear you enjoyed your Westin experience and you had the opportunity to take advantage of our facilities. I will be sure to pass your appreciation onto our team here.
I look forward to welcoming you back to The Westin Dublin soon.
Kind regards,
Andrew Henning
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2011

After a long trip from Cork Arriving at a so called "5 Star hotel" only to find no one is sight to park the car. we finally found someone and waited on line to check in. After a LONG wait, finally got to the room to enter the bathroom and realize NO toilet paper. none on a shelf , not in a cabinet, none in the room. waited a good 15 minutes for some. Than decided to shower and get ready for dinner. Took out the iron and tried to press clothes only to find out the Iron leaks!! All over the floor and all over my shirt on the ironing board and into my luggage!! A call to the front dest again only to wait another 20 minutes. (I haven't called the front dest in a hotel in years), 2 problems in no time arriving to this Hotel.. we finally got a new iron and made it to dinner to ask if they would take us now that we are late.. We wake up in the morning and try to check E mail....Not without a credit card!! a "5 star" Hotel that charges by the hour for WIFI This was by far the worst Westin I have ever been to and will never be back. I don't want to bash much more there is no need TRUST ME there Has to be better places to stay in dublin that offer the convince of being close to things.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank Allen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 6 September 2011

Dear Allen F,
It is truly disappointing to me to receive such a negative review from one of our guests and I can assure you your comments will be addressed. I would like to apologise for the inconvenience caused to you while you stayed and urge you to contact me directly should you like to arrange another reservation with us.
Thank you for taking the time to post your review.
Kind regards,
Andrew Henning
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2011

The Westin Dublin was in a fantastic location - walking distance to almost everything Dublin has to offer. The rooms were very spacious and the employees were so nice.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank TRyan414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 6 September 2011

Dear TRyan414,
I appreciate you posting your kind comments following your stay with us. I am delighted to hear you enjoyed your Westin experience.
I look forward to welcoming you back to The Westin Dublin soon.
Kind regards,
Andrew Henning

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2011

Stayed in this hotel with my wife for one night while in Dublin and was very impressed. I dont know a lot about 5* hotels as have rarely stayed in one but managed to get a really good price from lastminuite.com as part of there hush hush deals for €165 for the two of use. We arrived in our car and pulled up on the street infront of the hotel and handed my keys over and away it was taken. It did cost €25 for the night but it would cost the same if you had to find parking and it avoided all that hassle.
Hotel is very lush and grand, plenty of yes sir no sir can I help you sir. We were offered the upgrade to the president suite for a cost of €300 which we declined. The room overlooked the atrium on the inside of the building which was fine but no front of building room was available. The bed was fantastic and slept great. The step in shower was also top class and the room was very comfortable to be in. There is no late residents bar but room service was prompt and friendly and not to badly priced .One of the best things about this hotel is the loaction right in the center of the city, no taxis needed across the road from Trinity college & Temple bar and a couple of mins. from Grafton st. & O'connel st. We didnt have the breakfast as there was so much choice to eat at your door step.All in all would recomend it if you can get it at the right price.
The only thing I could complain at and it is only picking for something, is the ceiling in the Step in shower had mildue on it.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lablanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2011

5* - I don't think so!!!!! Dreadful service!!! Quite simply the longest check-in and check out process EVER! Hotel is hugely under-staffed! One elevator servicing all floors! Breakfast was sooooooooooo average - no juice, water or sauces in sight - everything is 'policed' by the slowest staff in the world! Could not even get a glass of water without first enquiring if it was possible and then waiting for 15 minutes whilst it was obtained! But the icing on the cake .... has to be credit card payment for Wi-fi!!! Seriously, in this day and age for a 5* hotel not to offer complimentary wi-fi service is a joke! Whilst the Westin is perfectly located, there are much better value hotels in the area. Will not be back!

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank fairlyhot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 26 August 2011

Dear fairlyhot,
I appreciate you taking the time to post your comments. It is really disappointing to hear you did not enjoy your Westin experience. I would like to apologise for the inconvenience you experienced while we are going through some training programmes with the newest members of our team.
I would encourage you to contact me directly should I be able to assist you further on your next visit to Dublin.
Kind regards,
Andrew Henning
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2011

Nice rooms, perfect location across from Trinity College and a short walk to just about everything else....don't miss the Palace Bar across the street

Room Tip: we were on the 5th floor and it was very quiet with a nice view of the College
  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Drawsy02132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 26 August 2011

Dear Drawsy02132,
I am delighted to hear you enjoyed your stay with us and our central location.
I hope to welcome you back to The Westin Dublin soon.
Kind regards,
Andrew Henning
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dublin hotels
0.3 mi away
The Westbury
The Westbury
#6 of 150 in Dublin
3,987 reviews
0.3 mi away
The Morrison, a DoubleTree by Hilton Hotel
0.5 mi away
The Merrion Hotel
The Merrion Hotel
#1 of 150 in Dublin
3,329 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
The Marker Hotel
The Marker Hotel
#2 of 150 in Dublin
3,320 reviews
0.5 mi away
Radisson Blu Royal Hotel, Dublin
0.4 mi away
Fitzwilliam Hotel Dublin
Show Prices
Show Prices
Show Prices

Been to The Westin Dublin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Dublin

Address: At College Green | Westmoreland Street, Dublin D02 HR67, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Dublin
#10 Romantic Hotel in Dublin
#12 Luxury Hotel in Dublin
#21 Family Hotel in Dublin
Price Range: £222 - £610 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Dublin 5*
Number of rooms: 172
Official Description (provided by the hotel):
The Westin Dublin is a 5 star luxury hotel, located in the heart of Dublin city centre. The hotel offers an ambience of warmth and Irish hospitality, together with an international level of service and amenities that are uniquely Westin, inviting guests to unwind and recharge with a replenishing atmosphere and natural service. Occupying one of the best locations in Dublin, overlooking Trinity College, The Westin is in the centre of the main shopping and entertainment areas and is within easy walking distance of the Convention Centre and the International Financial Services Centre, Dublin's major business district. Behind the historic 19th century façade of the hotel, all of our 172 spacious guest rooms and suites each feature a signature Westin Heavenly Bed(R) ensuring the best night's sleep, a Heavenly Shower(R) and characteristic Irish décor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Agoda, TripOnline SA, Ebookers, 5viajes2012 S.L., Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your The Westin Dublin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Dublin Hotel Dublin
Dublin Hotel Westin
Dublin Westin
Westin Hotel Dublin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing