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“An excellent hotel with even better staff”
Review of The Westin Dublin

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The Westin Dublin
Ranked #16 of 152 Hotels in Dublin
Certificate of Excellence
Reviewed 11 January 2013 via mobile

We visited the Westin for our honeymoon over the new year. The location of the hotel is perfect, with a short walk to shops, bars ans restaurants but not at all hectic. First impressions count for a lot, and from the moment we arrived we were offered efficient and friendly service. The lobby is extremely impressive, also the Mint Bar and Atrium are beautiful spaces.

Our room was extremely well fitted, and the beds really are as comfortable as I'd heard. I loved the deep bath and spacious shower. We enjoyed the Very Peculiar Afternoon Tea, something really not to be missed. Exquisite! We also saw 2013 in The Mint Bar which has a wicked selection of cocktails.

The staff at The Westin are without exceptional outstanding. There was always a friendly smile and genuine desire to assist. Staff clearly take a great deal of pride in their hotel and in the service that they offer. As a newlywed one if the nicest things was to be addressed by my new name by staff.

We hit small niggles during our stay, but if this happens to you, give these guys the chance to fix things. Duty Manager Ursula should be singled out for her customer care. We plan on visiting Dublin again soon, specifically to return to The Westin. Thank you so much for a lovely honeymoon.

  • Stayed: December 2012
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Thank BethM7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 15 January 2013

Dear BethM7

I appreciate you taking the time to post your review following your honeymoon with us in The Westin Dublin.
I would like to extend my congratulations to you on your recent wedding. I am delighted to hear your stay was enjoyable while you visited Dublin on your honeymoon.
I am pleased to read that you were well received by our team when you stayed with us and I will be sure to pass your kind comments to Ursula in our front office.
I do look forward to welcoming you back to The Westin Dublin soon.

Kind regards,
Andrew Henning
General Manager.

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1,717 - 1,723 of 2,669 reviews

Reviewed 10 January 2013

We stayed here over Christmas break, not realizing that most things would be closed. Daragh called around to different restaurants to find us reservations for Christmas dinner and the rest of the staff made our time at the Westin a very memorable experience.

  • Stayed: December 2012, travelled with family
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2  Thank RobinP201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 14 January 2013

Dear RobinP201

Thank you for writing such an encouraging review of The Westin Dublin.

It is such a pleasure to hear Darragh one of our Concierge team was able to help you with your dining out in Dublin and that he delivered service that exceeded your expectations. I will be sure to pass on your kind words. I am delighted to hear your stay was enjoyable while you visited Dublin and that you enjoyed your Christmas visit.
We hope to welcome you back to The Westin Dublin soon.

Kind regards,
Andrew Henning
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2013

Travelled in September and although from the outside you cant tell anything, the hotel as you go in is pristine throughout - beautiful rooms and bathrooms. Close and within walking distance to everywhere you need or want to go to in Dublin.

  • Stayed: September 2012, travelled as a couple
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2  Thank Kirsty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 14 January 2013

Dear KirstyL
Thank you so much for taking the time to post your comments.
I am very happy to be reading your lovely comments after your stay with us. We are very lucky with our location here in The Westin Dublin and I am very glad you were able to benefit from that.
Thank you and we look forward to welcoming you to The Westin Dublin again soon.
Kind regards,
Andrew Henning
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2013

What great efficient and customer friendly staff, lovely food (steak just melts in your mouth) and wonderful atmosphere. A cool place for a lunch or early evening drink. Central location, welcoming staff, lovely decor, perfect

  • Stayed: January 2013, travelled with friends
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Thank korkybuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 14 January 2013

Dear Korkybuz

Thank you for your response and the time you have taken to do so.

I am very happy to read that you enjoyed your visit with us in The Westin Dublin and that the team in the Mint Bar and The Exchange Restaurant looked after you while you stayed with us.
I look forward to welcoming you back to The Westin Dublin the next time you are in Dublin.
Yours sincerely,
Andrew Henning,
General Manager.

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Reviewed 7 January 2013

we stayed here during Christmas and the staff was very helpful and accomodating. We got a very good room, spacious and the bathroom was big!. Breakfast buffet was also good. It is centrally located so most sights are within walking distance. Would surely stay again.

  • Stayed: December 2012, travelled with family
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1  Thank alpenmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 9 January 2013

Dear alpenmac

Thank you for your response and the time you have taken to do so.

I am very happy to read that you enjoyed your stay with us in The Westin Dublin and that you enjoyed your Christmas in Dublin.
I look forward to welcoming you back to The Westin Dublin the next time you are in Dublin.
Yours sincerely,
Andrew Henning,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2013

Location was excellent. Dublin Airport Coach stops directly opposite the hotel. Hotel is located within walking distance from major shopping outlets, pubs & restaurants. Hotel check in staffs were very helpful & informative. Provided us with an upgrade complimentary to SPG gold member. Room stayed in was excellent. Space was spacious, clean & a very comfortable bed. Toilet was immaculate, clean & big. iPod docking station was also provided in room.

  • Stayed: December 2012, travelled as a couple
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1  Thank dliew0509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 9 January 2013

Dear dliew0509

I appreciate you taking the time to post your review following your recent stay with us in The Westin Dublin.
I am delighted to hear your stay was enjoyable while you visited Dublin. I am pleased to read that you were well received by our team when you stayed with us and I am glad that you were happy with your accommodations during your stay.
I do look forward to welcoming you back to The Westin Dublin soon.

Kind regards,
Andrew Henning
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2013

Great stay at a great hotel. Central to everything and the service was amazing. Room was plush and the bathroom was spacious. Great hotel for our anniversary trip to Dublin. The breakfast buffet was delicious.

  • Stayed: October 2012, travelled as a couple
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1  Thank AmyKatherineAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestin, General Manager at The Westin Dublin, responded to this reviewResponded 9 January 2013

Dear AmyKatherineAB

Thank you for your response and the time you have taken to do so.

I am very happy to read that you enjoyed your stay with us in The Westin Dublin and that you were well received by the team here. I am delighted to read that the team helped make your anniversary a special experience for you..
I look forward to welcoming you back to The Westin Dublin the next time you are in Dublin.
Yours sincerely,
Andrew Henning,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Dublin

Address: At College Green | Westmoreland Street, Dublin D02 HR67, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Dublin
#10 Romantic Hotel in Dublin
#14 Family Hotel in Dublin
#15 Luxury Hotel in Dublin
Price Range: £172 - £501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Dublin 5*
Number of rooms: 172
Official Description (provided by the hotel):
The Westin Dublin is a 5 star luxury hotel, located in the heart of Dublin city centre. The hotel offers an ambience of warmth and Irish hospitality, together with an international level of service and amenities that are uniquely Westin, inviting guests to unwind and recharge with a replenishing atmosphere and natural service. Occupying one of the best locations in Dublin, overlooking Trinity College, The Westin is in the centre of the main shopping and entertainment areas and is within easy walking distance of the Convention Centre and the International Financial Services Centre, Dublin's major business district. Behind the historic 19th century façade of the hotel, all of our 172 spacious guest rooms and suites each feature a signature Westin Heavenly Bed(R) ensuring the best night's sleep, a Heavenly Shower(R) and characteristic Irish décor. ... more   less 
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Also Known As:
Westin Dublin Hotel Dublin
Dublin Hotel Westin
Dublin Westin
Westin Hotel Dublin

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