The hotel location is excellent!! Close to the centre hence taxi trips were not expensive and you can walk to the Guinness Storehouse! It is also close to tram stops to get to the Connolly station or other parts of the Dublin centre. The hotel lobby is very nice and tastefully decorated. It made us feel welcomed and relaxed. The check-in staff were pleasant and efficient. The room was find, however for a 4 star hotel it could really do with an improvement because the room furniture and decor were a bit dated.
We went to the hotel bar, originally planned to have a few drinks before heading out to Temple Bar for something to eat and enjoy some live music, but ended up leaving early because we didn't have a very good experience. After we sat down in the bar, it was busy (a restaurant/bar) so it took us a few minutes longer than expected before our drinks order were taken, which was ok. The waitress forgot what we ordered and had to come back and check with us. About 15 minutes later the drinks were nowhere to be seen. We had to chase for our drinks and the waitress said were on their way. Another 5-7 minutes later the drinks didn't arrive and we asked another member of staff to chase it up for us. We were told they are making it now and the drinks eventually arrived. We didn't get an apology from the staff but didn't make a fuss as we just want to have a relaxing time. First taste of the cocktails - they were nice - if we ordered non alcoholic drinks! We ordered alcoholic cocktails but we could hardly taste the alcohol in them. They tasted more like fruit punch you can easily make in your own home. Ok, the restaurant/bar was busy that night but waiting almost 30 minutes for a couple of drinks and paid nearly 30 euros for them?! Really?! We wouldn't mind if the drinks were excellent and worth waiting for. We finished our drinks quickly and decided not to stay as originally planned - before it ruins the rest of the night for us. We were a bit put off to try out the restaurant for breakfast in the morning as well. Checking out was swift, again met by pleasant and friendly reception staff. A bit of a shame they didn't ask how was our stay so that we could have praised them and provided other feedback straight away.
We visit Dublin very often and stayed in different hotels. In summary, the location, the general atmosphere and front desk/reception experience of this hotel, we would say it was excellent! The room was ok for the price we paid for. But other services and some of the rooms need improvements.
- Official Description (provided by the hotel):
- The Ashling is a stunning Dublin City hotel in a great central location adjacent to Heuston Station and on the Luas red line. International Award Winning 4 Star hotel Dublin incorporating 225 bedrooms including Deluxe Rooms and Suites, 180 seater Chesterfields Restaurant, stylish Iveagh Bar and extensive meeting rooms and conference facilities catering for up to 220 delegates.On Site Carparking, special overnight / 24 hour residents rate.Excellent location in the heart of historic Dublin City, beside the Phoenix Park, Europe's largest enclosed city park. The surrounding area is home to Dublin's premier attractions - Dublin Zoo, Guinness Storehouse, Kilmainham Gaol, Old Jameson Distillery, the National Museum of Ireland, Temple Bar along with shopping districts Grafton ad Henry Street are only a short stroll away.Close by for sporting and concert events is the famous Croke Park, Th 02, Bord Gáis Energy Theatre and the Aviva Stadium at Lansdowne Road. ... more less
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- Also Known As:
- Best Western Dublin
- Dublin Best Western
- Ashling Hotel Dublin