We had a rough time getting to Dublin from the US due to some extreme incompetence from the airline (don't fly Aer Lingus). By the time we got there, we were incredibly tired and frustrated; not a great way to start a trip. But the kind and friendly staff at Number 31 relieved us of all our frustrations with their impeccable customer service and trendy, yet quaint hotel. Absolutely stunning public areas, warm cozy rooms, and light airy breakfast area. The food was FANTASTIC and fresh, perfect to start your day. Location was perfect, walkable to Grafton St and right across from St Stevens Green (a mini Central Park in Dublin). One of the younger staff members brought us a map of Dublin and drew out exactly where all the best sites were and also the best pubs and restaurants! He helped us tactfully plan our 1 day in Dublin since we lost a day due to the airline. It was incredibly helpful and kind of him! On our last morning, Nole, the owner, packed us a lunch of fresh salmon and breads and gave us lots of great tips for our hike at Glendalock. These people could not have made us feel more at home or more special. If we come back to Dublin in the future, we will definitely be staying here.