Myself and my wife stayed here over a long weekend to dublin. We chose to stay here as it was nearby the city centre adn thought it cheaper than staying within the city. On arrival I followed the signs for customer carpark only to have my car bounced off 3 insanely large speed bumps. The Bumps scraped all along the underside of my car and bumper. When i Informed managment they didn't show much interest merely stating that the bumps are sign-posted. However The sign says "speed ramps" not "3 brick walls in the middle of the road" Our room was average for the money, however I would rather pay less considering how rude the staff are. They are more interested in talking amongst themselves than seeing to the customer. ON waking the first morning we went to drive into the city for some shopping. When i reached my car I noticed a leak underneath, on inspection the tray which protects the oil-sump on my car had been torn open by the speed ramps, causing the oil to leak from my engine. Managment waived any responsibility for this, leaving me to front the 250 euro bill myself in the garage down the road. What gives them the right to do this? Its completely outrageous, yet no manner of talking and debating with them yielded any result. I noticed the baldy-headed manager split the scene every time I approached him, leaving me to deal with his less-than-competent employees. A truely dreadful and angering experience in this hotel, they have no interest in the customer, only your money.
- Official Description (provided by the hotel):
- The Regency Hotel is a Superior 3 * leisure & business hotel located on the north side of Dublin City. The Flagship Hotel of the McGettigan Family Group, it enjoys a prime location midway between Dublin City Centre and Dublin Airport offering easy access to all that the bustling city of Dublin has to offer. Located just a short walk from Croke Park, home of the GAA and venue for major sporting and music events, The Regency is also just a quick taxi journey from the new 3 Arena or Aviva Stadium for Rugby & Soccer fans, leaving you in the perfect location for all major Dublin events. ... more less
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- Also Known As:
- Regency Hotel Dublin
- Regency Dublin
- Regency Airport Hotel