Stayed in the Jackson Court Hotel in March 2010, primarily due to the fact that we were planning to go to the hotel nightclub, Copper Face Jacks that night (a Monday night). When we arrived at the hotel, we were checked in by the only receptionist there, a girl who clearly didn't want to be there and who appeared to have very little interest in what she was doing. She checked us in anyway, and we paid the agreed rate (e55) there and then to get it out of the way (in hindsight, a very bad idea if we had have known what was to come!) We weren't offered any kind of receipt after payment, and had to request one, which seemed to inconvenience the receptionist. Following this we went up to the room, a standard twin on the 3rd floor. There was one headboard over the two single beds, but the headboard was hanging down off the wall on one side! We straight away let reception know about this, as not to get the blame for doing it, yet the same girl didn't appear to care. Went back to the room again, and tried to look for a socket to plug in the kettle which was on the table - yet there was none anywhere nearby. After at least 20 mins searching for a plug socket , we eventually found one - very conveniently located behind the bed with the broken headboard. Therefore to even boil a kettle, we had to lift it off the table, over to the opposite side of the room, put it on the floor, struggle to lift a heavy headboard off the floor where it was covering the socket, and struggle behind the bed to find the socket. It was absolutely ridiculous.
Later on that night when leaving the room, I closed the door behind me and just gave it a small push to double check that it was shut properly. Unbelievably, the door just pushed right open again. Once again I slammed the door, and pushed it open again, opening absolutely no problem! We once again told the same receptionist as earlier, who seemed to be getting more agitated with us each time. She called a man to help us, who we later learned was acting as a bouncer and barman of the hotel nightclub, and hotel handyman, all in one. He was extremely helpful and came up to the room, but couldn't fix the door at all. When we told reception this, we were very reluctantly told that we could change rooms if we really wanted to, but then they told us that they didnt even know if there was any available rooms. At this point we just werent even bothered waiting around anymore so we stayed put in the original room, but had to take all our valuables down to the nightclub with us which really wasn't ideal. Also, the noise from the nightclub is huge so if you fancy an early night, be prepared to suffer through the noise.
The breakfast in the next morning was just okay at best. Although acceptable, the food wasn't great, it was definitely just average, although the dining room was quite nice.
The hotel in general was very outdated and a bit shabby, and most definitely didn't look the cleanest. The walls in the bedroom were stained and there was even tea/coffee marks on the little table in the bedroom. On checkout in the morning, there was a different receptionist on, and when we told her our grievances with the hotel she was not impressed and didn't offer any kind of apology or refund what so ever. Although not much is expected for a hotel room costing 55 euro, this service was definitely unacceptable....although there is perks to staying in the Jackson Court such as the good location and free entry into Coppers (which for people not in the know is extremely sleazy - so although a good venue, enter at your own risk!!), and the convenience of running upstairs when it all gets a bit too much! Overall though, I wouldn't recommend this hotel to anybody...really disappointing.
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- Also Known As:
- Jackson Court Dublin
- Hotel Jackson Court
- Jackson Court Hotel Dublin