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“Nice Location”

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Clayton Hotel Ballsbridge
Ranked #74 of 153 Hotels in Dublin
Ireland
Level Contributor
84 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Nice Location”
3 of 5 bubbles Reviewed 27 August 2014

Comfortable hotel, rooms and corridors a bit dark but a nice bright big lobby. Breakfast is a bit like being in the middle of a train station, the quality of food is good and a very wide selection but the size of the room and lack of direction makes it a difficult start to the morning. When you do find everything you need and find your table it cannot be faulted the only problem is getting to that stage. I will have to add a note here that when I stayed there seemed to be a number of large groups who all descended on the restaurant at the same time

  • Stayed April 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank culruaIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarbaraDunne, Manager at Clayton Hotel Ballsbridge, responded to this review, 19 October 2014
Dear Culrualreland,

Many thanks for taking the time to leave a review of your stay at Bewleys Hotel Ballsbridge.

I am very pleased to read your positive comments about the Hotel, I will pass them to my team.

I am glad you enjoyed the breakfast, please note we have made changes to the service of breakfast in the Hotel recently.

We look forward to welcoming you back to the Hotel in the near future.

Warm Regards
Gavin Stapleton
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,193 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (359)
Date | Rating
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English first
Galway, Ireland
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 25 August 2014

We had a great time. The hotel was very clean and staff where very helpful and friendly.
We had booked a family room and when we arrived they had none available but gave us interconnecting rooms.All in all a good stay

Room Tip: I liked that you can book a family room for 5 and do not have to pay for 2 rooms
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lou22 S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarbaraDunne, Manager at Clayton Hotel Ballsbridge, responded to this review, 22 October 2014
Dear Kou22 S,

Many thanks for taking the time to leave a review of Bewleys Hotel Ballsbridge.

I am very pleased to learn of your positive experiences with us.

I will pass your lovely comments to all of my team.

We look forward to welcoming you back to the hotel in the near future.

Warm Regards
Gavin Stapleton.
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 24 August 2014 via mobile

Stayed here as the price was reasonable for 2 triple rooms, however be aware it is a fair way out of the city. Both rooms only had 2 towels on checking in. Spoke to reception who said they would bring some more up, unfortunately had to wait till the following morning to get some from the cleaning lady. Wifi was atrociously poor. Food at brasserie was ok for the price, nothing flash. Would I stay here again? Probably not but if you are on a budget may be suitable.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarbaraDunne, Manager at Clayton Hotel Ballsbridge, responded to this review, 22 October 2014
Dear Paul S,

Many thanks for taking the time to leave a review of Bewleys Hotel Ballsbridge.

I am very sorry to learn of the mix up regarding towels.

I will be speaking to my accommodation team to ensure this will not happen again.

We look forward to welcoming you back to the hotel in the near future.

Warm Regards
Gavin Stapleton.
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uckfield, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 24 August 2014 via mobile

Convenient location a short bus ride from the City centre. The traditional style and ambience gives the hotel a 5 star feel and quality. Comfortable rooms. Check in staff were lovely and very helpful. However sadly gets three stars as the rest of the staff were quite simply sullen and bordering on rude. Particularly breakfast. Such a shame must be a management issue of some sort.

Stayed July 2014
Helpful?
2 Thank Allthatfall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarbaraDunne, Manager at Clayton Hotel Ballsbridge, responded to this review, 19 October 2014
Dear Allthatfall,

Many thanks for taking the time to leave a review of your stay at Bewleys Hotel Ballsbridge.

I am very pleased to read your positive comments about the Hotel, I will pass them to my team.

Please note I will be investigating the comments you have made in relation to Breakfast.

We look forward to welcoming you back to the Hotel in the near future.

Warm Regards
Gavin Stapleton
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 22 August 2014 via mobile

Don't believe the poster who says the WiFi is good. Only works on upper floors and not the bar and restaurant. I have no idea how to regulate the room temperature. The service is slow. I had an empty glass and the staff was tight here at the table and left without asking. It's basic stuff they struggle with.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vaugsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarbaraDunne, Manager at Clayton Hotel Ballsbridge, responded to this review, 19 October 2014
Dear Vaugsy,

Many thanks for taking the time to leave a review of your stay at Bewleys Hotel Ballsbridge.

I am very pleased to read your positive comments about the Hotel, I will pass them to my team.

We look forward to welcoming you back to the Hotel in the near future.

Warm Regards
Gavin Stapleton
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westport, Ireland
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 21 August 2014

As the tittle of this review says !! this could be a very fine hotel but the staff have a lot to answer form our experience . we had an incident when checking in (requested early check in) and while I understand that it can not be guaranteed we were told that morning when we called that it should not have been a problem . When we arrived we were told that our assigned room had been vacated and that it was currently been cleaned it would be ready in half hour tops ! this was fine with us and we thanked the receptionist for her help. we called back half hour later told there was no rooms ready yet and they were waiting on cleaning staff (complete different story to what we were told in the beginning)we finally got a room 1hr and 15 minutes after we were told the room would be ready but throughout it all the attitude of reception staff was appalling .. the bar staff were also very rude at closing time and the accommodation staff were equally rude and very loud early on Sunday morning while guest were sleeping. they made several attempts to enter our room even thou we have not checked out. ... It does not cost anything to be nice and neither does a friendly hello , this hotel could be so so so much better .. and this was the general feeling among a large group of us that stayed over the weekend

Room Tip: watch out for the over night car parking charges €12 a night ..doesnt be long adding up over a few n...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Gally05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarbaraDunne, Manager at Clayton Hotel Ballsbridge, responded to this review, 19 October 2014
Dear Gally05,

Many thanks for taking the time to leave a review of your stay at Bewleys Hotel Ballsbridge.

Please note I will be making investigations into your issues raised in your review.

Many thanks for bringing them to my attention.

We look forward to welcoming you back to the Hotel in the near future.

Warm Regards
Gavin Stapleton
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wexford, Ireland
Level Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 21 August 2014

This is not a purpose built hotel but rather a conversion so it certainly has character from the outside. It seemed a bit dated on the inside but can't complain about the cleanliness in the room. It was nice to look out at gardens at the front. The best point was the food especially dinner which was very good value and quality even though it did take a while to arrive

Room Tip: If your thing is modern then this isn't the hotel for you
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  • Stayed February 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Declan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarbaraDunne, Manager at Clayton Hotel Ballsbridge, responded to this review, 19 October 2014
Dear DeclanO,

Many thanks for taking the time to leave a review of your stay at Bewleys Hotel Ballsbridge.

I am very pleased to read your positive comments about the Hotel, I will pass them to my team.

Please note we have recently finished our rennovations of the Hotel

We look forward to welcoming you back to the Hotel in the near future.

Warm Regards
Gavin Stapleton
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clayton Hotel Ballsbridge

Property: Clayton Hotel Ballsbridge
Address: Merrion Road | Ballsbridge, Dublin 4, Ireland (Formerly Bewley's Hotel Ballsbridge)
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Luxury Hotel in Dublin
#62 Business Hotel in Dublin
#69 Romantic Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clayton Hotel Ballsbridge 4*
Number of rooms: 304
Official Description (provided by the hotel):
Next to the RDS Arena in the heart of Dublin's exclusive business district and embassy belt, Clayton Hotel Ballsbridge, formerly Bewleys Hotel Ballsbridge, is a beautifully restored 19th century Masonic School with presebtable gardens. With luxurious bedrooms, dining facilities and Tom's Bar the hotel is popular with guests and locals alike. ... more   less 
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Also Known As:
Bewleys Hotel Dublin
Bewleys Hotel Ballsbridge
Bewleys Ballsbridge

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