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Review of Drury Court Hotel

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Drury Court Hotel
Ranked #23 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed 8 May 2014

We recently stayed at Drury Court for 3 nights. It was really very good, great central location, just 5 minutes walk to Grafton St, with lots of shops, entertainment, and eating places. Only a short walk to Temple Bar and the river. Room was excellent and very clean, staff really friendly, good breakfast. Hairy Lemon pub across the road was a fantastic place to eat. We'd definitely stay there again.

Room Tip: Rooms at the back are quieter
  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Ozduo2533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma H, Front Office Manager at Drury Court Hotel, responded to this reviewResponded 12 May 2014

Dear Guest,

Many thanks for your lovely review of your recent stay at the Drury Court Hotel- we love to hear from our customers, as we are always looking to improve the service we provide.

We are so glad to hear that you were able to make the most of our central location and visit the many restaurants and sights within walking distance of our hotel. We shall also pass on your kind remarks about our friendly staff and clean rooms to the whole team here.

It was such a pleasure to welcome you to the Drury Court Hotel on this occasion; please contact us directly at reception if you return to Dublin in the future and we shall of course offer you the return guest discount.

Kindest regards,
Emma House

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927 - 933 of 1,500 reviews

Reviewed 6 May 2014

The location of the hotel is excellent - it is in a really nice and happening area in the centre of town with lots of restaurants, bars, pubs, shops and cafes nearby. It's close enough to Temple Bar if you want to spend time there (an easy walk over), but far away enough if you don't. The hotel is next to a busy pub so it may be noisy for some people, although we were in a room on the 5th floor and we could sleep with the windows open with no problems. The room itself was a standard hotel room and was comfortable enough with a TV, kettle, comfortable bed etc. There was no safe in the room though. We booked a parking spot in advance and that was really good as it's free if it's available. The staff were friendly and efficient and I would definitely stay here again.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank delta004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma H, Front Office Manager at Drury Court Hotel, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you very much for your kind review of your recent stay at the Drury Court Hotel.
We are delighted to read that you found our central location to be so convenient- we really are lucky to be within walking distance of all of Dublin's main attractions.
We are also glad to hear that you were not disturbed by outside noise during your stay; we have installed triple glazing to try and ensure this noise is limited as much as possible.

It was a real pleasure to welcome you to our hotel on this occasion, and we would love to see you again in the future. Please contact us directly at reception for any future reservations and we shall of course offer you the return guest discount.
Warmest regards,
Emma House

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Reviewed 6 May 2014

I stayed at the Drury Court in Dublin for a nice little break over Easter. I found the hotel very easily when given directions by the helpful reception staff. The staff were from first meeting very friendly- very knowledgeable about the local area, and extremely helpful. Once we checked in, the room was very comfortable, spacious and clean- just what we wanted, and for a great price! The beds were so comfortable and the bathroom and toiletries were above expectation!
The hotel is located within easy walking distance of everything we needed; shops, restaurants, bars etc- and downstairs next to the hotel there is a splendid little Irish pub, full of the Irish charm we expected to find in Dublin and they serve a great apple crumble too :)
When checking out we had a nice chat with the staff, both Emma the manager and Mauve the receptionist demonstrated outstanding customer service- they were as helpful and as friendly as can be.
All in all I had a great experience- for the price and the location, it really was ideal for us. Would definitely recommend!!

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Jinks222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma H, Front Office Manager at Drury Court Hotel, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you ever so much for your lovely comments regarding your recent stay at the Drury Court Hotel- we are delighted that you enjoyed your Easter break in Dublin and that you found our staff to be so friendly. We shall certainly pass on your kind remarks to the whole team here.

We are certainly very lucky with our central location here and glad to hear that you made the most of your weekend! We would love to welcome you back in the future for a second stay with us; please contact us directly at reception on +35314751988 to avail of your return guest discount, as well as complimentary onsite parking.

Warmest regards,
Emma House

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Reviewed 6 May 2014

The hotel was really central. 15 mins walk to oconnell bridge which meant we where close to everything.
The bar in the hotel was very friendly an great fun.
Room service was prompt an very friendly staff.
Emma on reception was absolutely fab an went the extra mile she made our stay great nothin was to much trouble for her. Room was great big enough just for two clean enough.
Would defo stay again

  • Stayed: May 2014
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Thank Michellemurtagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma H, Front Office Manager at Drury Court Hotel, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you so much for your lovely comments regarding your recent stay at the Drury Court Hotel.
It was a real pleasure to welcome you to the hotel and we are so glad to hear that you found all of our staff to be attentive and friendly- I shall be sure to pass this on to the whole team here.

We would be delighted to welcome you back for a second stay in the future; please contact us directly at reception to avail of your return guest discount.
Kindest regards,
Emma House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014 via mobile

Located in the heart of Dublin, Drury court is hardly a few minutes (walkable) away from Dublin's tourist areas like temple bar, O'Connell street, Ilac center. The overall experience was average because the rooms are not very up-to-date. The breakfast was awesome as the chef prepared really nice mushrooms quickly on request .... and the reception staff was nice and courteous too.

Rooms and the interiors don't have the modern look and require minor upgrades. Stayed here for just two nights but the smell in the room made me feel a bit uncomfortable.

  • Stayed: April 2014
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2  Thank arvindb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma H, Front Office Manager at Drury Court Hotel, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you very much for taking the time to let us know about your stay at the Drury Court Hotel.

We are so glad to hear that you found our central location so convenient- we are very lucky with our position, as all that Dublin has to offer is just a short walk away.

However, we are sorry to hear that you did not feel our rooms were up-to-date, we are currently in the process of renovating all of our soft furnishings in all of our rooms. We would be delighted to welcome you back once these renovations have been completed to hopefully redress the negative impression you received on this occasion.
We do hope that you mentioned any issues regarding the smell of the room to the staff at reception during your stay, as we would certainly have been happy to move your room or address the issue directly that we were informed.

We would very much like the opportunity to welcome you back in the future; please contact us directly at reception to avail of your return guest discount.
Best,
Emma House

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Reviewed 6 May 2014

Cheap and Cheerful if you are just looking for a weekend stay and just want a bed. Lift was broken when we were there (Level 5 we were placed on and not that I have objections to walking the stairs as it is good exercise) but I wouldn't like to be an older person having to do this. It was advertised on the website that the lift would be broken so we were well aware of this when booking the room. We stayed 2 nights and I think our bill was a little over 100 euros for the 2 of us so you can not go wrong with price if you are just looking for a room. Staff were extremely friendly when checking in and rooms are very clean. There was a noise coming from the roof, a tap leaking and we were put beside the staff room so could be a bit noisy at times. Parking is accessible and cheap enough if you are with the hotel.

Room Tip: Try to stay away from the staff rooms and ring in advance to book your parking as it books out early...
  • Stayed: January 2014, travelled with friends
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2  Thank Loretts1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma H, Front Office Manager at Drury Court Hotel, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you very much for letting us know about your experience at the Drury Court Hotel- we welcome both positive and negative comments, as we are always looking to improve the service we provide.
We are delighted to hear that you found the rooms to be clean and our staff to be so friendly - we shall certainly pass this on to the whole team here.

We sincerely apologise that the lift was out of order for your stay back in January- as mentioned on our website, we scheduled essential maintenance during this time. However this was reflected in the rates during this period and we had a full porter service throughout the day. Please rest assured that we have since completed these upgrades, and our lift has been fully functioning for the last 4 months.
We are also surprised to learn that you were disturbed by noise from a "staff room" during your stay, as we certainly do not have a staff room onsite. Similarly, we do hope that you mentioned the issues with the tap to our reception team during your stay, as we have somebody here 24 hours per day to assist with any such issues.

If you do return in the future, we would be delighted to offer you the return guest discount as well as offering you a quiet room on a high floor. Please contact us directly at reception to avail of this, as well as the complimentary onsite parking.
Kindest regards,
Emma House

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Reviewed 6 May 2014

We visited Dublin and stayed at the Drury Court Hotel for 2 nights, we chose to stay in one of the 3 bedroom apartments they have to offer.
The apartments rooms were all double beds and decent sizes for what you need.
Best idea staying in the apaprtment as we were able to sit and have a drink together while people pottered around getting ready.
We thought the one bathroom situation would be a struggle but it wasnt bad at all. Only problem was that the l;ast one in the shower got a nice cold shock. We didnt know how to change the timer for the hot water so we just let one of the lads suffer the cold.
I would definatley go back and stay here!

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Stacey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma H, Front Office Manager at Drury Court Hotel, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you very much for taking the time to let us know about your recent stay in our three bedroom apartment. The apartment is certainly a great way for friends or family to spend time together and enjoy Dublin in comfort.

We are delighted to hear that you found our location to be so convenient - we really are lucky here in the heart of Dublin's city centre; we shall also pass on your kind comments about our friendly service to our team here.

We are sorry to hear that there was not sufficient hot water for everybody in the apartment as this is most unusual; if you do return to stay with us again, please do not hesitate to contact reception, as we have somebody on duty 24 hours per day. We would be very glad to welcome you back for any future stays with us and offer you a return guest discount - please contact reception directly to avail of this on +35314751988.

Best,
Emma House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Drury Court Hotel

Address: Drury Court Hotel 28-30 Stephen Street Lower, Dublin 2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#22 Family Hotel in Dublin
#24 Romantic Hotel in Dublin
#26 Business Hotel in Dublin
Price Range: £102 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Court Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
Ideally located city centre hotel within walking distance of all of Dublin's main attractions and eateries, including Trinity College, Temple Bar & St. Patrick's Cathedral. Triple glazing in all of our rooms along with our recently upgraded complimentary WiFi access ensure a comfortable stay for all of our guests. ... more   less 
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Also Known As:
Drury Court Dublin
Hotel Drury Court
Drury Court Hotel Dublin

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