My husband and I booked a room in the "hotel" section of this establishment. There was nothing "hotel" about it. First and foremost, we were booked into a room on the 5th floor that meant lugging our luggage up 5 flights of narrow staircases. The room was musty and damp but linen was clean. The bathroom was teeny tiny and the shower door was broken. There was no hot water, so we had to endure cold showers. When we asked about hot water, we were told that we were high up and the pumps struggled to get hot water to the top floor - begs the question, why put rooms up there.
You would be better off booking into a hostel.
The service and assistance from the staff must be commended, all staff were very helpful in addressing issues brought to their attention.
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