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“Good Budget hotel but could be much more”
3 of 5 bubbles Review of Ballsbridge Hotel

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Ballsbridge Hotel
Ranked #90 of 153 Hotels in Dublin
missdebosiom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good Budget hotel but could be much more”
3 of 5 bubbles Reviewed 4 January 2013

The hotel is was impressive on checking in and certainly the price was very appealing. The rooms however, although clean and functional need a major renovation. The towel rail and loo roll holder were hanging off the walls, the mattress was hard and the rest of the furniture was very aged. The hair dryer in the room kept overheating after a couple of minutes so couldnt be used. The show was really unimpressive although again clean.

The room doors were heavy and could hear doors slamming for most of the night.

The breakfast food is good but the service is extremely disorganised. We waited one morning for 15 minutes before we received tea or coffee and even then I had to ask repeatedly. A good hotel if you are looking for a budget hotel with good transport links into the centre but if you are looking for a special occasion then I would suggest that you pay a little more for more luxury.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank missdebosiom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TulaneManagement, General Manager at Ballsbridge Hotel, responded to this review, 7 January 2013
Dear missdebosiom

Thanks for your comments and I'm delighted to inform you that we are planning a bedroom refurbishment this year. We hope you will stay with us on your next visit to Dublin.

Kind regards
John Clifton
General Manager
Ballsbridge Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,134 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (375)
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Ireland
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 January 2013

Great location which is always what will sell this hotel, the decor is very tired indeed but the beds are comfortable.The shower was excellent. This is one of the D4 landmarks and indeed is well known to all. the facilities are good insofar as you have the bar, the breakfast room and a little cafe which is all one needs really !

  • Stayed December 2012, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank MariaKing99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TulaneManagement, General Manager at Ballsbridge Hotel, responded to this review, 7 January 2013
Dear MariaKing99

Thanks for your comments. We are planning bedroom refurbishment later this year and look forward to your next visit.

Kind regards
John Clifton
General Manager
Ballsbridge Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chorley, United Kingdom
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 30 December 2012

Decent hotel located near the Aviva Stadium, RDS and the US embassy. Rooms are good; tea and coffee facilities, tv, decent bathroom etc. Service on front desk was very helpful and they offer good advice regarding tours and attractions and on how to get there. Only problem is that it's half an hour walk from the city centre although the no.7 bus goes direct from the hotel to the city centre every 10 minutes. Decent restaraunt, cafe and bar is also on sight.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lancashire_Monkeys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roscommon, Ireland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 30 December 2012

We stayed here for two nights (28th 29th December) some bright spark decided to put a family in a room right behind the function room (room 314) when i complained i was greeted with a new form of costumer service SILENCE. I will not stay here again as its my opinion this hotel will need a complete refurb in the next few years.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redlad1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TulaneManagement, General Manager at Ballsbridge Hotel, responded to this review, 7 January 2013
Dear redlad1976

Thanks for your feedback and please accept my sincere apologies that your room was noisy and that the customer service you received was unhelpful. So you know, we are actually getting a bedroom refurbishment this year - to follow on from our extensive ground floor refurbishment. If you would like to talk to me further my email is jclifton@ballsbridgehotel.com.

Kind regards
John Clifton
General Manager
Ballsbridge Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Sofia, Bulgaria
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 29 December 2012

This huge hotel offers very spacious rooms for its 3 stars. It is located a good 15-20 min. walk from the centre. We occupied two adjacent double rooms with connecting doors (245 and 247) and found them very comfortable. Check-in was quick and the ladies at reception were helpful (Esther and Andrea). Breakfast was fine, the service being prompt and attentive. There's warm food like the usual Irish fare e.g. scrambled eggs, pork sausage, roast tomatoes and mushrooms, balck and white pudding; cold cuts, three types of Irish cheese; a small selection of cereals and breads and croissants. Guest could order other types of eggs such as fried, poached etc. There was a tea and coffee-making facility in the room. On Christmas Day there was complimentary tea, coffee and light refreshments, which was a nice touch.
What I didn't like was the shabby interior of the rooms; no way to regulate the heating in one of the rooms which was chilly at times; no mattress covers; dirty ventilation shafts in the bathroom of 245 which were not working by the way; no sound-proofing of the doors and rooms whatsoever. We could hear the doors clanging and banging every time other guests moved as well as their conversations both when they were in the corridor and in their rooms. That was disturbing late at night.
The cleanliness of the rooms left to be desired especially around the windows which seemed had been closed and untouched for ages. Curtains hanging on one side, rubbed out and shredded tapestry on the armchairs (which were comfortable in themsleves).
Overall, the hotel is OK but needs refurbishing and modernising. I had read about people's bad experience with the hotel's paid-for wifi so we didn't bother.

Room Tip: Rooms 245 and 247 are connecting and quiet as far as external noise is concerned. The problem comes...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vessela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TulaneManagement, General Manager at Ballsbridge Hotel, responded to this review, 7 January 2013
Dear Vessela P

I'm terribly sorry to hear about your experience with your room. I will talk to the Accommodation Manager immediately on this. In terms of the rooms needing to be modernised you'll be glad to know we're planning a bedroom refurbishment this year. We hope to see you again in the future.

Kind regards
John Clifton
General Manager
Ballsbridge Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KILKEE
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 27 December 2012

Booked family room with 5 kids.clearly mention kids age on booking time, and i demand for six beds.first room they give me with two single beds and one medium. After complaining they give my on 7th floor same size of room with an other extra single bed.total two bath towel and two cup and one glass for 7 people.breakfast staff was very friendly and helpful.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kilkee786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kildare, Ireland
Level Contributor
142 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 bubbles Reviewed 21 December 2012

Recently stayed here again for a couple of nights and booked a tower room with breakfast included. Rooms are quite spacious and have walk in wardrobes and tea/coffee provided. They also seem to be quieter than the main hotel. Breakfast was good with eggs and omlettes to order which arrived piping hot. Staff are very friendly and helpful, there are a few who have trouble with their english but they are well able to understand what you need. Bar was quiet busy for the nights we visited, good atmosphere.Had bar food lunch one day which is to be recommended. Only down side is that you have to pay for parking, about €10 a night. If you are staying a few nights try to negotiate with the reception staff but depends who you get.

Room Tip: High rooms are quieter
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dermotswoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ballsbridge Hotel

Property: Ballsbridge Hotel
Address: Pembroke Road | Ballsbridge, Dublin 4, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #90 of 153 Hotels in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ballsbridge Hotel 4*
Number of rooms: 400
Official Description (provided by the hotel):
Ballsbridge Hotel is a 4 star property located just minute's from Dublin city centre. With 400 luxury guestrooms (many of which were refurbished in 2013), a traditional Irish pub and the fantastic Raglans Restaurant serving delicious cuisine, Ballsbridge Hotel is the perfect choice for any visit to Dublin. We're located beside Aviva Stadium, home to Ireland's international soccer and rugby teams, and just a short stroll to the 3Arena and Dublin's theatre and shopping districts. ... more   less 
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