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“Good inside dated outside ” 4 of 5 bubbles
Review of Ballsbridge Hotel

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Ballsbridge Hotel
Ranked #89 of 153 Hotels in Dublin
Belfast, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good inside dated outside ”
4 of 5 bubbles Reviewed 6 May 2014 via mobile

Really surprised at this hotel as the exterior of the building has definitely seen better days. That said, absolutely no complaints about the interior. Nice spacious room, good bar and breakfast area, very spacious lounge areas and good views from upper floors. The decor is a little dated in places but on the whole it's definitely a good place to stay for a night or two, and the price was very affordable.

Stayed April 2014, travelled on business
Helpful?
2 Thank paul_mcnally_design
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,101 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (371)
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English first
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

I came to the hotel for a college ball and could not have asked for a more enjoyable venue. The food was great, as well as the service and the staff were a delight to interact with. special thanks to Robert and Neil for their exceptionally generous hospitality throughout the evening. certainly very recommendable.

Stayed May 2014, travelled with friends
Helpful?
2 Thank Eamonn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway, Ireland
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

Returned today from Ballsbridge Hotel. Stayed here before in dated, not nice room, however this time room was up to standart. Requested room in refurbished part of the hotel. Check-in was very slow, apparently due to some problem with operating system. Room 531 was clean and spacious enough, fitted with new carpet and furniture. Can't comment on food as booked room only and dined in town centre. Staff very polite, always willing to help.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Hanna37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

I recently stayed in the Ballsbridge Hotel for four nights and couldn't be more impressed. The hotel is located in a beautiful part of Dublin with great restaurants all around. Our room was lovely and very reasonably priced but what really made our stay were the staff, all so friendly and eager to help with every query we had. I would highly recommend a stay in the Ballsbridge Hotel and we are very much looking forward to a return visit.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ldudleyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TulaneManagement, Manager at Ballsbridge Hotel, responded to this review, 3 May 2014
Dear Ldudleyr,

Thank you very much for your kind review of Ballsbridge Hotel, I am delighted you had an enjoyable stay with us and would recommend the hotel to others. I will be sure to pass on your praise to the team here.

We look forward to welcoming you back soon,

Warm Regards,

Conor Dillon
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kildare, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 26 April 2014

We had a voucher for a one night stay as a result of poor stay last year with a group of girls! We all got vouchers for a one night stay ,So myself and my husband used the voucher and had an enjoyable stay, but one of my friends went up with her husband a month previous and there was a fruit bowl and a bottle of wine left in the room as part of the apology , we did not get that !!!! Why treat people differently , why did we not get that???? Not impressed!!!!

  • Stayed April 2014
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Paula2011warner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TulaneManagement, Manager at Ballsbridge Hotel, responded to this review, 28 April 2014
Dear Ms Warner,

Lovely to talk to you tonight, apologies once again that your booking was not VIP'd but I am happy you otherwise enjoyed your stay. Please do contact me directly when you are returning and i will look after your booking personally.

Warm Regards,

Conor Dillon
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Dublin hotels

Dublin, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 26 April 2014

We recently stayed here and could not believe the lack of hospitality,politeness and most importantly cleanliness. We had stains of god knows what in our room on the walls, lamp shade, floor and mattress. When I was checking out I didn't even get "did you enjoy your stay" which I'm sure is compulsory in most hotels if not all of them, overall one of the worst hotels I have stayed in along witty the red cow and green isle it is as bad if not worse. It makes itself out to be a decent hotel, far from it, never again,

  • Stayed March 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Gavin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TulaneManagement, Manager at Ballsbridge Hotel, responded to this review, 27 April 2014
Dear Gavin M,

Thank you for taking the time to write about your recent visit. I was extremely disappointed to read your review and regret that you did not enjoy your stay with us. Your feedback would not be in line with the majority of the feedback we receive, as we usually get very positive feedback on the friendliness of our team and cleanliness of our guest rooms. I would be grateful if you could contact me at cdillon@ballsbridgehotel.com , I would like discuss your experience in more detail so I can follow up with the team regarding your comments.

Warm Regards,
Conor Dillon
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annandale, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 24 April 2014

We stayed here as part of a package deal, so I did not get a choice of hotels. All of the other 4 hotels that we stayed at during our 9-day tour of Ireland were wonderful, so to end the week on such a disappointing note was very sad. The fire alarm went off at 3:30 am, and no one bothered to come confirm the cause. The "renovated" room basically had new carpeting, the bathroom tiles were very old and the caulk was missing. There was NO HOT WATER when we arrived around 7:00 pm, and the water pressure was just a trickle.

The parking is 10.50 euro, so in dollars you are paying almost $15 for one night.

Not somewhere that I would return to. The only fantastic aspect was their breakfast buffet.

  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TulaneManagement, Manager at Ballsbridge Hotel, responded to this review, 27 April 2014
Dear Melissa H,

Appreciate you taking the time to review your recent stay with us at Ballsbridge Hotel.
I am sorry you were disappointed with your visit and were disturbed by a Fire Alarm during the night. I can assure you that any alarm is fully investigated by our trained team and taken very seriously.
We have carried out significant renovations throughout the hotel and the bedrooms have had new carpets fitted, brand new beds and mattresses, TVs, window finishes, and have been freshly decorated to name a few of the changes. The bathrooms are original but have been freshened up, I will ask our Accommodation team to look into your comments on the grouting.

I hope you would consider staying with us again should you return to Ireland

Kind Regards,
Conor Dillon
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ballsbridge Hotel

Property: Ballsbridge Hotel
Address: Pembroke Road | Ballsbridge, Dublin 4, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #89 of 153 Hotels in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ballsbridge Hotel 4*
Number of rooms: 400
Official Description (provided by the hotel):
Ballsbridge Hotel is a 4 star property located just minute's from Dublin city centre. With 400 luxury guestrooms (many of which were refurbished in 2013), a traditional Irish pub and the fantastic Raglans Restaurant serving delicious cuisine, Ballsbridge Hotel is the perfect choice for any visit to Dublin. We're located beside Aviva Stadium, home to Ireland's international soccer and rugby teams, and just a short stroll to the 3Arena and Dublin's theatre and shopping districts. ... more   less 
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