I stayed here for 3 weeks on a work trip, and was thoroughly impressed. The service, friendly staff, cleanliness of the hotel were all top notch. The rooms were lovely - huge comfy beds and pillows, slippers, robes, TV (lots of Sky channels), wifi throughout the hotel, and the bathrooms with rain showers! The spa was also incredible - a decent size pool long enough (23m) to do proper lengths! There was also a sauna, eucalyptus steam room and jacuzzi - very nice to relax in after a long day!
Also tried the roof top bar - stunning views, with sofas, chairs and heaters on the roof, however it was raining when we were there so would be even better in the sun! (Drinks are very expensive up here though.)
There were a couple of things throughout my stay - like I asked them to hold a bag of sushi in the fridge overnight and by the morning they couldn't find it. This was frustrating, however they offered me complimentary room service dinner as compensation (costing about €40 - a lot more than the sushi!).
The second thing was one night the lights in my room didn't work so at 1am when I realised this (after a night out) I was informed Iwould have to move rooms for the rest of my stay. this was also a bit annoying, however they upgraded me to a Super King deluxe room, offered to help me move my belongings and then gave me complimentary room service breakfast.
So even though there were a couple of problems, the staff dealt with them far and beyond what was necessary, and this more than made up for it. They always dealt with things with a smile and did their best to keep people happy.
If it was raining, I would be offered an umbrella on my way out - and after having stayed there a few ngihts, staff started to know my name and would always ask me how my meal was, or how my day was. It was the little things like this - as well as the manager making a point of coming to see me to make sure everything was ok with my visit, that made the difference between here and other hotels.
A really great hotel to stay - perfect location for the Convention Centre/ Bord Gais Theatre, and the food is delicious, great breakfast, friendly helpful staff and luxury rooms and spa!
- Official Description (provided by the hotel):
- Extraordinary, surprising and luxurious, the Marker Hotel is the perfect urban retreat for those who crave the unconventional, yet still expect the exceptional standards of service that are the signature of a member of The Leading Hotels of the World(R). One of Dublin's most visually arresting landmarks, the Marker Hotel offers a distinct blend of urban style and luxury. Located right in the heart of the Docklands, Dublin's most prolific cultural hub, it's the perfect base from which to explore our capital city. The hotel features a ground floor bar and restaurant as its centre piece, with 187 guest rooms over six floors. It also features a Rooftop Lounge, a striking space overlooking Dublin city, which blends indoor and outdoor areas the perfect space to enjoy lunch, cocktails and dinner. The Marker's spa features five spacious treatment rooms with a designated relaxation area and a 23 metre infinity pool. Further amenities include a jacuzzi, sauna, steam room and fitness suite. The Marker's Conference and events facilities will contain nine adaptable spaces with capacities ranging from 20-250 guests. ... more less
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