We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great new hotel - a few teething problems but can see the potential”
Review of The Marker Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Marker Hotel
Ranked #2 of 151 Hotels in Dublin
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A great new hotel - a few teething problems but can see the potential”
Reviewed 26 June 2013

I stayed here for 3 weeks on a work trip, and was thoroughly impressed. The service, friendly staff, cleanliness of the hotel were all top notch. The rooms were lovely - huge comfy beds and pillows, slippers, robes, TV (lots of Sky channels), wifi throughout the hotel, and the bathrooms with rain showers! The spa was also incredible - a decent size pool long enough (23m) to do proper lengths! There was also a sauna, eucalyptus steam room and jacuzzi - very nice to relax in after a long day!

Also tried the roof top bar - stunning views, with sofas, chairs and heaters on the roof, however it was raining when we were there so would be even better in the sun! (Drinks are very expensive up here though.)

There were a couple of things throughout my stay - like I asked them to hold a bag of sushi in the fridge overnight and by the morning they couldn't find it. This was frustrating, however they offered me complimentary room service dinner as compensation (costing about €40 - a lot more than the sushi!).

The second thing was one night the lights in my room didn't work so at 1am when I realised this (after a night out) I was informed Iwould have to move rooms for the rest of my stay. this was also a bit annoying, however they upgraded me to a Super King deluxe room, offered to help me move my belongings and then gave me complimentary room service breakfast.

So even though there were a couple of problems, the staff dealt with them far and beyond what was necessary, and this more than made up for it. They always dealt with things with a smile and did their best to keep people happy.

If it was raining, I would be offered an umbrella on my way out - and after having stayed there a few ngihts, staff started to know my name and would always ask me how my meal was, or how my day was. It was the little things like this - as well as the manager making a point of coming to see me to make sure everything was ok with my visit, that made the difference between here and other hotels.

A really great hotel to stay - perfect location for the Convention Centre/ Bord Gais Theatre, and the food is delicious, great breakfast, friendly helpful staff and luxury rooms and spa!

Room Tip: I stayed in three rooms over 3 weeks and all were ideal.
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claireaustin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, 28 June 2013
Dear Claireaustin123,

Thank you very much for your lovely and detailed review of The Marker Hotel on Tripadvisor.

I am glad to read that you enjoyed your stay with us and that the Team here made you feel at home; We thrive to make every guest feel special and comfortable during their stay.

I am also delighted that you got the opportunity to enjoy the full hotel facilities like our Spa & Wellness centre & very popular Rooftop Bar.

I look forward to welcoming you back again at The Marker Hotel.

Warm regards

Charlie Sheil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,123 reviews from our community

Traveller rating
    2,409
    524
    119
    53
    18
See reviews for
364
1,356
90
794
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (284)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cork
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 June 2013

Stayed for one night (Sat 23/06/13) with my daughter, on our way to the Josh Groban concert at the O2..just a short walk away
As its a new hotel, opened just in April..one would expect it to be spotless clean ..AND YES IT WAS.
What made it special for us was the exceptionally friendly and helpful staff ,valet parking and 5 star room ( + the slippers and chocolates ). Parking was a bit steep at €20 for overnight,but that is the only minus we could find
On the morning of our departure, the "Gentleman" who brought our car to the door .handed us 2 bottles of complimentary water for our journey back to Cork ( Nice touch Lads )
Only just discovered that that the Hotel is under the very capable hands Of Charlie Shield..who provided an exceptional level of service when he was in the Clarion here in Cork for many years...Up Cork Charlie ..show the Dubs how its done.Marian

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, 26 June 2013
Dear Martin M,

Thank you for your lovely review on Tripadvisor.

The team here at The Marker hotel are delighted that your experience was everything that you would have expected and that we made your stay a memorable one.

We look forward to welcoming you again very soon.

Warm regards

Charlie Sheil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Briarcliff Manor, New York
Level 5 Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 June 2013

stayed there for a quick weekend trip while in Europe. Wonderful hotel, great staff, rooms, location and bars. A quick walk and your right in the middle of all the local pubs and live music. Across the "green" is the Dublin Arts theater and science complex. By the way, thank you Marker for a wonderful 2 floor Spa. And unlike much of Dublin- the rooms were absolutely silent at night.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1johnkl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, 26 June 2013
Dear 1johnkl1,

Thank you for your lovely review on Tripadvisor.

Glad to read that you enjoyed your stay and that you had the opportunity to experience our Spa facilities.

We look forward to see you again in the near furure.

Warm Regards

Charlie Sheil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 June 2013

We just stayed for a Saturday night at the marker, I was a little worried as its not really rated on trip advisor but this is because its only recently opened. If you like modern / chic decor, a friendly atmosphere with polite and helpful staff, spotlessly clean everywhere and stunning views from the rooftop bar and terrace then look no further, I can't rate this hotel highly enough and in my opinion it is now THE best hotel in Dublin. Drinks are a bit expensive but I guess you have to expect that in a 5 star hotel with views over Dublin that you will not find at any other hotel. Truly a fantastic experience and we will be returning.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DB11TMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, 26 June 2013
Dear DB11TMC,

I am delighted to read that you enjoyed your stay with us.

I have shared your lovely comments with the Team here and we are extremely proud that you consider us the best hotel in Dublin.

Thank you again for your review.

We look forward to seeing you again soon.

Warm regards

Charlie Sheil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 24 June 2013

Took an opportunity of a weekend spa deal at this new 5 star Dublin Hotel. Have to say left very impressed. Good location near Grand Canal square in Dublin 2, 10 mins from town Centre. We know Dublin well as we live here !

Went for a Deluxe room with breakfast and 2 one hour spa treatments. The spa treatments are up there with the best we've had and we've had some pretty good ones around the world.
Definitely in our top 3 spa's. Our room was modern, quiet with great views and very well appointed. Didn't have dinner in the Brasserie, as we ate out , there's plenty of choice locally, but had the buffet breakfast and again this was excellent with loads of choice. The Marker has a rooftop bar affording great views over Dublin, and will get busy on a nice summer night. The service was great, the staff were all very professional and attentive. Absolutely no complaints and recommend. One nice touch on the bills is there no gratuity section , so its up to you if you want to tip, and with the service we got it was difficult not to. Highly recommended.

Room Tip: Go for a deluxe room on a higher floor - to get the views.
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SK1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, 26 June 2013
Dear SK1000

Thank you for your wonderful feedback.

I have shared your comments with the entire team here at The Marker Hotel and they are extremely proud to have made your stay such a memorable one! I’m delighted also that you had the opportunity to experience some of the wonderful facilities available to guests here at the Hotel.

We look forward to seeing you again

Warm Regards

Charlie Sheil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 June 2013

Overall I don't think the people at the Marker building the rooftop bar had really taken Irish weather into account - there is a small inside area and a huge outside area with a loose covering. Having said that, the view is stunning, the drinks are amazing and the staff couldn't be more helpful plus gorgeous blankets are offered it is chilly!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amcdermot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, 28 June 2013
Dear Amcdermot,

Thank you for your recent review on Tripadvisor.

I am glad that you enjoyed your drinks in our Rooftop Bar and like you mentioned, the view is indeed stunning!

We do advise everybody that the opening of the Rooftop Bar is subject to availability and weather permitting as we like to keep our guest as comfortable as possible while drinking their favourite cocktails enjoying one of the best views in Dublin.

I look forward to seeing you soon at the Marker Hotel.

Warm regards

Charlie Sheil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 June 2013

Beautiful hotel rooms with very comfortable beds and a luxurious bathroom which, in my opinion was a 5 star standard. The bar in the lobby is a bit clinical, but OK for a quick coffee or drink. Breakfast was good, but not really 5 star standard, in fact, I wouldn't even give it a 4. I didn't have dinner here so can't comment on that.

I am aware that the hotel is hoping for a 5 star grading and I think it is on its way to getting it, but overall, for the moment I would only see it as a very good 4 star hotel. The staff are very courteous but I felt that they were under pressure to get everything just right. I am aware that for the "leading hotel of the World" membership there are tick boxes that need to be met. But, the staff seem to be too eager to check the boxes in the right order and that shows for the customer. My name is difficult to pronounce, but the staff member gets it on 2nd pronunciation. The guy checking in beside me is asked his name 4 times. After the second time he spells it, thinking that the staff is trying to find the reservation, but she tells him that she wants to know how to pronounce it. So after 2 more attempts she launches into the patter....."hello Mr. xxxx, and welcome to the Marker Hotel", etc.

One member of staff that was relaxed and friendly was the doorman. Can't remember his name, (Conor??), but he didn't seem on edge, whereas the rest of the staff, while very courteous, seemed strained.

We arrived for check-in at 4.30pm. I'll grant you, it was a busy day due to the Robbie Williams conference (which I was attending). BUT, our room wasn't ready. I have never had a room not ready at 4.30pm in the afternoon. The lady at the desk suggested that we have a seat at the bar or go for a walk locally and she would ring my phone when the room was available. It was pouring rain out (as anyone attending the conference will vouch), So we stayed at the bar. The drink is pricey, but then it is a top hotel.

I didn't get to see or use the Spa and Fitness Centre or to view the roof garden. Overall, I enjoyed my stay and I would recommend the hotel.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ideb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, 3 July 2013
Dear Ideb,

Thank you very much for your honest feedback on your stay at The Marker. I appreciate that you took the time to share your thoughts on Tripadvisor.

Your critique will serve our team well, as we do continually look to find opportunities to improve our levels of service and attention to detail.

I look forward to seeing you again visiting the Marker Hotel.

Warm Regards

Lili Torres
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dublin hotels
0.7 mi away
The Merrion Hotel
The Merrion Hotel
#1 of 151 in Dublin
3,244 reviews
0.9 mi away
The Westbury
The Westbury
#6 of 151 in Dublin
3,885 reviews
1.9 mi away
Clontarf Castle Hotel
Clontarf Castle Hotel
#3 of 151 in Dublin
3,889 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
The Croke Park
The Croke Park
#5 of 151 in Dublin
4,502 reviews
1.1 mi away
The Morrison, a DoubleTree by Hilton Hotel
0.8 mi away
The Shelbourne Dublin, A Renaissance Hotel
Show Prices
Show Prices
Show Prices

Been to The Marker Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Marker Hotel

Property: The Marker Hotel
Address: Grand Canal Square | Docklands, Dublin 2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 151 Hotels in Dublin
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Marker Hotel 5*
Number of rooms: 187
Official Description (provided by the hotel):
Extraordinary, surprising and luxurious, the Marker Hotel is the perfect urban retreat for those who crave the unconventional, yet still expect the exceptional standards of service that are the signature of a member of The Leading Hotels of the World(R). One of Dublin's most visually arresting landmarks, the Marker Hotel offers a distinct blend of urban style and luxury. Located right in the heart of the Docklands, Dublin's most prolific cultural hub, it's the perfect base from which to explore our capital city. The hotel features a ground floor bar and restaurant as its centre piece, with 187 guest rooms over six floors. It also features a Rooftop Lounge, a striking space overlooking Dublin city, which blends indoor and outdoor areas the perfect space to enjoy lunch, cocktails and dinner. The Marker's spa features five spacious treatment rooms with a designated relaxation area and a 23 metre infinity pool. Further amenities include a jacuzzi, sauna, steam room and fitness suite. The Marker's Conference and events facilities will contain nine adaptable spaces with capacities ranging from 20-250 guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ, Booking.com, Expedia, Hotels.com, Odigeo, Ebookers, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your The Marker Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing