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“Something a bit different.”
Review of The Marker Hotel

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The Marker Hotel
Ranked #2 of 151 Hotels in Dublin
Certificate of Excellence
Cork, Ireland
Level 4 Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Something a bit different.”
Reviewed 9 December 2013

The Marker makes a nice change from your usual Dublin 5star. The staff are very attentive but also friendly and familiar, no calling you 'sir' stuff and smiley rather than formal, a style I prefer. The hotel itself has some seriously contemporary architecture and the rooftop bar is a great little hidden hideaway gem in the hotel. The rooms are spacious but not as plush as you'd expect for a 5star. More minimal. The bed was one of the most comfy I ever slept in though and the bathroom was set in marble and larger than most bedrooms. Little downsides were no late bar on weekends and the dinner really was nothing to write home about and a bit disappointing and lackluster, though very well presented. The hotel does very well on little touches, like putting bottles of water in your car when they valet it etc. I'd certainly recommend the hotel. However I will say it wouldn't be a regular haunt of mine. I prefer the old style class of the Fitzwilliam, Westbury etc. to this modern take. Still, a very impressive modern take it is.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Klairey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, 17 December 2013
Dear Klairey,

Thank you for taking the time to review The Marker Hotel on TripAdvisor.

I am glad you enjoyed your stay and the “little touches” that we add to make our guests stay that bit more special.

I am sorry that you didn’t seem to like the menu but do please feel free to send me a message or email with your preferences, our Chefs are always updating and looking for new ideas on how to improve our food menu.

I thank you again for your feedback and I look forward to welcoming you back very soon.

Warm regards

Lili Torres
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (284)
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English first
Galway, Ireland
1 review
Reviewed 9 December 2013

Very nice looking hotel and not hard to find.
Tried to check in at 16.00 but was told our room was not ready and we would get a call when it was ready, tired from our trip we decided to check out the rooftop bar and had to wait until after 17.00 for a call.Not very professional.
As we had got our room late, we decided to use the pool and eat in the restaurant later. The pool is out of this world and great facilities with it.
The restaurant later in the evening was half full and had a nice atmosphere and staff were very nice, but the length of time between our starter and main was approx 40 minutes or more and no reason or apology given. We later found out from other guests that there had been a problem with the ovens.
All in all, a nice hotel but pushing at the 5 stars...

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bjmok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, 15 December 2013
Dear Bjmok,

Thank you for posting a review od The Marker Hotel on TripAdvisor.

I have sent you a private message as I would like to discuss your experience in more detail.

I look forward to hearing from you.

Warm regards

Lili Torres
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 December 2013 via mobile

I stayed here after working abroad for 6 months. On check-in we mentioned that we were engaged but had not yet had a chance to celebrate. 30 mins after check-in, a bottle of wine arrived at the door along with a letter from the manager congratulating us on our engagement! We has EXCELLENT food at the roof top bar and upon sitting down we were handed a free glass of sparkling wine and again congratulated on our engagement! The rooftop bar has an excellent view and the atmosphere was amazing. We really enjoyed our stay at The Marker. The rooms were ultra modern in decoration and design; the staff were very friendly and totally professional but the little touches made our stay so much more enjoyable. We had nice cocktails but the Guinness in the bar wasn't great. We highly recommend The Marker, and the staff are possibly the nicest hotel staff in Ireland.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Waitingisover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, 15 December 2013
Dear Waitingisover,

First of all, congratulations again on your engagement! The Team and I love when we can make our guests stay that little bit more special.

I agree that the views from The Rooftop Lounge are indeed amazing and the great food and cocktails complement the entire experience perfectly.

Thank you again for posting a lovely review on TripAdvisor and I look forward to welcoming you back very soon.

Warm Regards

Lili Torres
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 5 Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 December 2013

Just back from a trip to Dublin with my Girlfriend who booked it all for my 40th. The hotel is fantastic, could not fault it in anyway and wouldnt change a thing. The staff are really friendly and helpful. They allowed us to check in early and check out late with no problem at all. Room is very spacious and everything you would expect. Spa is very nice too, although could be doing with a few more loungers. Breakfast was good. We didn't eat in the hotel as we wanted to head into town for the criac! Room service appeared shortly before we were ready to head out with a lovely couple of strawberry cakes on a beautiful plate with Happy Birthday in drizzled chocolate, what a lovely touch! Would definitely go back, need to find an excuse soon. Other hotels need to live up to this sort of standard!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris4Scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, 15 December 2013
Dear Chris4Scotland,

Thank you for taking the time to review The Marker Hotel on TripAdvisor.

I am delighted that you enjoyed your 40th Birthday, what a fabulous present you got from your girlfriend!

I have passed your lovely comments to the Team and they are so happy that they helped out to mark this special occasion to you.

I hope we get the opportunity to welcoming you both back very soon.

Warm regards

Lili Torres
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gorey, Wexford, Ireland
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 December 2013

The Marker is a very stylist hotel located right where you want it to be in Dublin. The service is excellent, not in your face, but just there when you need it and very professional. The only real criticism I would have was that we stayed close to Christmas and there was a Christmas party on the night we stayed which meant the bar was packed and we couldn't get a seat anywhere. We didn't eat there though so it didn't make a huge difference. We left and went to a nearby pub for a drink and a seat before we got a taxi to the restaurant. Breakfast in the morning is also excellent.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, 10 December 2013
Dear Neil K,

Thank you for your review of The Marker Hotel on TripAdvisor.

I am delighted that you enjoyed your stay and let me assure you that we have looked into improving the seating situation in the bar especially during the Christmas period and we have added a few extra tables to avoid this occurrence happening again.

Thank you again for visiting The Marker Hotel and I look forward to welcoming you back soon.

Warm regards

Lili Torres
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 6 Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 4 December 2013

Spent 2 nights in the Marker recently. Drove into the Marker car park. Its like entering the Bermuda triangle. No signage where to go. Met a nice guy who brought us up in the 'staff' car park. So we had an amazing journey through the kitchen and onwards into the foyer. Moved past slightly amused staff to reception. Mary had booked the weekend as a wedding anniversary presenet and had paid for the 2 nights up front. Girl at reception told us we had only paid for 1 night and tried to charge us for the 2nd night. Luckily Mary had the original print out and the receptionist agreed all in order. Went to the room. No complaints. Nice luxury, great views of the Canal Docks and the historically significant Bolands Mills. Decided to avoid the €25 per person breakfast and ate in a nice cafe in town next morning. Used the pool Saturday afternoon and enjoyed the facility. Went to Pichet Saturday night and decided to be a bit lazy and order breakfast to the room for Sunday. Decided to be clever as we always end up with too much breakfast food, so ordered 1 fried breakfast and coffee. Boy were we disappointed, 1 Museli (inedible), 1 sausage, 1 egg, 1 white pudding, 1 half tomato, 1 hash brown. No rasher or anything else of interest. €25 euro + tip. Very poor value. Booked out of hotel and the receptionist tried to charge us for the 2nd night. The fact we had left the 'voucher' with the original receptionist seemed not to have travelled. Not 5 star.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 9Hostages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, 5 December 2013
Dear 9Hostage,

Thank you for posting a review of The Marker Hotel on TripAdvisor.

I would like to apologise for the shortcomings that you experienced during your stay specially that I didn’t get the opportunity to resolve them before you check out.

Unfortunately there is no direct access to the hotel by Q car park but we do give the option to our guest to pre book their car and avail of the Valet car park.

We also have the option to add breakfast in advance for 15 euros comparing to the usual charge of 19.50 euros in The Brasserie.

I have talked to the Front Desk team to ensure that payment instructions are double checked and follow to avoid this situation arising again.

I thank you again for your valuable feedback and I hope we get the opportunity to welcoming you both back in the near future.

Warm Regards

Lili Torres
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 December 2013

The design of the room represents the triumph of form over function.
The bathrooms are so dark that it is well nigh impossible for a man to shave or a woman to apply makeup.
There is not enough shelf space or drawer space for more than one person staying more than one night.
The light switches by the bedside are so far away that only NBA players could reach them without getting out of bed.
Too bad that the staff was friendly and knowledgeable. They have to listen to guests complaining about these irremediable design flaws

Room Tip: There is no street noise so either side of the hotel is fine.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sushisdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, 5 December 2013
Dear Sushisdad,

Thank you for recent review of The Marker Hotel on TripAdvisor.

I am sorry that you didn’t like the design of the room and especially that it wasn’t brought to our attention as I am confident that we could have done something to improve your stay, for example, to bring you a movable storage space etc.

I do hope we get the opportunity to have you back with us.

Kind regards

Lili Torres
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marker Hotel

Property: The Marker Hotel
Address: Grand Canal Square | Docklands, Dublin 2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 151 Hotels in Dublin
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Marker Hotel 5*
Number of rooms: 187
Official Description (provided by the hotel):
Extraordinary, surprising and luxurious, the Marker Hotel is the perfect urban retreat for those who crave the unconventional, yet still expect the exceptional standards of service that are the signature of a member of The Leading Hotels of the World(R). One of Dublin's most visually arresting landmarks, the Marker Hotel offers a distinct blend of urban style and luxury. Located right in the heart of the Docklands, Dublin's most prolific cultural hub, it's the perfect base from which to explore our capital city. The hotel features a ground floor bar and restaurant as its centre piece, with 187 guest rooms over six floors. It also features a Rooftop Lounge, a striking space overlooking Dublin city, which blends indoor and outdoor areas the perfect space to enjoy lunch, cocktails and dinner. The Marker's spa features five spacious treatment rooms with a designated relaxation area and a 23 metre infinity pool. Further amenities include a jacuzzi, sauna, steam room and fitness suite. The Marker's Conference and events facilities will contain nine adaptable spaces with capacities ranging from 20-250 guests. ... more   less 
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