As a Dubliner who is now living in the US, I regularly travel back to Dublin on business. The Marker is next to my office so I was excited when it opened and was one of the first people to stay at the hotel. The hotel is not awful, you're not going to run out disgusted or move hotel outraged but please don't mistake this hotel for a five star hotel or a hotel in the same league as The Shelbourne, The Four Seasons or The Dylan. I travel all the time and recognise five star service or even good service when I see it and unfortunately the vast majority of staff have no experience in the service required for high-end hotels. For example, when I was trying to get a taxi in the rain the doorman told me to walk to the bridge and shrugged his shoulders. When I returned 3rd time at the hotel they didn't welcome me back, they assumed it was my first time at the hotel, isn't it on the screen in front of you that I have stayed there a few times? especially that I stayed there the first week of opening? Also, the 'suite' which was nearly €300 a night was a corner room with a rubbish couch, I could see no difference between this and the regular rooms. The hotel bar and restaurant areas are awfully cold and unwelcoming, this is a matter of taste of course but don't expect luxurious surroundings. If you want value for money, this is not the place. I've switched to the Shelbourne now, right in the heart of town for the same rate or less than this uncomfortable and unfriendly place is offering...
- Official Description (provided by the hotel):
- Extraordinary, surprising and luxurious, the Marker Hotel is the perfect urban retreat for those who crave the unconventional, yet still expect the exceptional standards of service that are the signature of a member of The Leading Hotels of the World(R). One of Dublin's most visually arresting landmarks, the Marker Hotel offers a distinct blend of urban style and luxury. Located right in the heart of the Docklands, Dublin's most prolific cultural hub, it's the perfect base from which to explore our capital city. The hotel features a ground floor bar and restaurant as its centre piece, with 187 guest rooms over six floors. It also features a Rooftop Lounge, a striking space overlooking Dublin city, which blends indoor and outdoor areas the perfect space to enjoy lunch, cocktails and dinner. The Marker's spa features five spacious treatment rooms with a designated relaxation area and a 23 metre infinity pool. Further amenities include a jacuzzi, sauna, steam room and fitness suite. The Marker's Conference and events facilities will contain nine adaptable spaces with capacities ranging from 20-250 guests. ... more less
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