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“Why the name?”
3 of 5 bubbles Review of Bram Stoker Hotel

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Bram Stoker Hotel
Ranked #113 of 153 Hotels in Dublin
Sligo, Ireland
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Why the name?”
3 of 5 bubbles Reviewed 5 April 2014 via mobile

This place was fine. Rooms were ok, bar was nice, staff were helpful, friendly. Location is lovely, if a little bit out of the city centre. Easy to get to on the 130 bus. Nice little restaurants nearby esp Picasso.
The problem here is it feels disjointed, as if bits were stuck on over the years without a design plan. The car park is a disaster. Apart from the hallway from the bar to reception ,where there are old movie posters from Dracula movies, there is no reason why this place is called Bram Stokes. There is a nautical theme throughout, and I don't think Bram was known as a yachtsman. Could do with a Gothic revamp (excuse the pun) - at least some biography about the author should be on show. Otherwise you feel they are just using the name of a famous author just to fool fans into staying here.
Other issues: cooked breakfast wasn't great (cold and took forever)
Wifi password is ridiculously cumbersome: if ur gonna make it so awkward to get wifi, don't bother.
Pity, cos this place is very close to being a great spot to stay in Dublin

Stayed March 2014
Helpful?
3 Thank Rathcarrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan S, Owner at Bram Stoker Hotel, responded to this review, 7 April 2014
Hi. We are very happy to hear that your stay with us was an enjoyable one. The reason for the name is simply that Bram Stoker is a local hero; unsung for many years but always a literary giant in our neighbourhood. We are also currently looking in to new ways to celebrate Bram within the hotel.
Regarding the breakfast we appreciate the feedback and can assure you that this is not typical of our service. None the less we are always working on ways to improve service all the time.
Many thanks for the feedback and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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153 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Zurich, Switzerland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 March 2014

Hotel:
Nicely presented place in a lovely location right by the sea-side. Not cheap unless you get a good deal on one of the booking sites. Note that breakfast is extra (9-10 euro) even if it might look different on the booking site.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patsy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon C, Owner at Bram Stoker Hotel, responded to this review, 1 April 2014
We are so glad that you enjoyed your stay with us. We'll look into the clarity of pricing on the website to ensure that there is no confusion regarding pricing of breakfast etc. Many thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drogheda, Ireland
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 31 March 2014

This review was so close to a 5 star review. Up until that last moment ! But lets start with the positives.

The room was booked by a friend to give us a well overdue night away without the kids. As we were not paying anything at all was greatly appreciated. When I found out and was told the name of the place I did look it up and see that it had in the past been rather poor but had changed hands and looked quite nice.

We were told we would be staying in room 104, the nicest room there so we our friend was told. When we arrived we parked at the rear of the building which I advise you avoid unless you have a car you can pick up and move yourself. Its very tight and narrow. Park on the road and pay the few extra euros.

The room was beautiful and certainly look for it if its available. It has a beautiful bay window looking out onto the sea. It does have a busy enough road outside but I never really noticed this at all.

The staff were very friendly and polite, we spent quite a lot of time in our room relaxing but did have something to eat in the bar downstairs which was quite nice. Sadly the main restaurant was booked out that night. We went into Dublin city that night which is easily accessible by either taxi or bus. On our return we had a few cocktails in the bar which were very enjoyable and the attention to detail by the staff was wonderful.

We were in a room fairly early and watched a bit of TV (the TV is a bit small but not a huge complaint) and then settled in and had a wonderful nights sleep.

The next morning we were up early enough though the hour had gone forward it seemed later. We began to get ready to leave and then ....... This is where the small details matter.

A knock on the door was received from housekeeping at 11.10am. Both myself and my partner were ready to leave all but she was finishing her makeup. The lady from housekeeping abruptly and very rudely informed me that check out was 11am , turned on her heels and walked away. It may seem simple but its hard to explain the surprise to be spoken to in such a way. Yes we were slightly overtime but the need to be nasty to a guest was uncalled for.

We did look to speak to the lady in question who in fact had made herself scarce and we did speak to a member of staff on check out as no managers were available.

We had such a wonderful time but it only takes one person to ruin it and to ruin a business. We did receive a phone call prior to placing this review from a manager who was apologetic but in no way offered us any reason to return which now I sadly doubt we will.

If you go you will enjoy yourself but avoid the rath of housekeeping !!!!!

Room Tip: Look for room 104
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  • Stayed March 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank brum041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan S, Owner at Bram Stoker Hotel, responded to this review, 1 April 2014
So sorry about this. Have spoken with house keeping. Over efficient I'm afraid. Thanks for the feedback and was so glad to hear from you that it hadn't really spoiled your stay.
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Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 30 March 2014

My self the wife and my four kids went here to day for a meal 30-3-14
Mother's Day we arrived @ 2 pm we were greeted and seated fairy quickly it went south there
We waited for 25 mins for our drink and food orders to be taken the food arrived to our table after me asking the staff 4 times were is our food an hour later which was burnt an wasn't fit for to be eaten I called for the manager to come over but he arguing with the staff
This was my first and last time I will ever be in this dump
The manger said to me they are only open six weeks by there behaviour today they might last another six weeks

  • Stayed March 2014
    • Location
    • Cleanliness
Helpful?
5 Thank Chayie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan S, Owner at Bram Stoker Hotel, responded to this review, 1 April 2014
Our sincerest apologies. We were indeed overwhelmed by the sheer volume of customers on Mother's Day coupled with the teething problems of a new kitchen. We are now reviewing our kitchen's capacity to ensure that the same can't happen again.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

The staff are friendly and outgoing. They will volunteer great info on where to visit and good places to have drinks. The rooms are simple but clean and comfy, not to mention the fantastic location! So beautiful. Stay here!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kinzi93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan S, Owner at Bram Stoker Hotel, responded to this review, 1 April 2014
Thank you so much for your kind words and custom! All the staff loved having you stay with us. Maybe see you again....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

I don't know where to start, first of all I came in a group of four from Alaska and we had no hotel booked because everything was full during st. Patricks week, and Jonathan (the owner) gave us a sweet deal on a great room for a full week! Everything was always attended to when we got back after a long day, the food was amazing, and everything was affordable (comparing costs to in town of Dublin) and best of all my group made life long friends with the amazing bartenders down stairs. I'v been traveling for 3 months around Europe and never once wrote a review until now because of my above and beyond experience at the bram stoker hotel. I would recommend this hotel to any traveler of any type: young, old, on a budget, or just looking for a great place to stay.. Plus! It's only a 5 minute bus ride from the city center and the bram is located right on Ireland's beautiful harbor! Thank you Jonathan, Carl, Tom, gram, and others for making our trip to Ireland the most amazing stay possible!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jarrydwolfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan S, Manager at Bram Stoker Hotel, responded to this review, 1 April 2014
Our friends from Alaska; the pleasure was all ours! You truly showed the Irish how to enjoy St Patrick's Day!! We hope you enjoy the rest of your 'Tour de Europe'. Be safe!
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Niagara Falls, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

Oh my Guinness,

If you have spend your time searching the internet for the greatest place to stay in Dublin, then put down the mouse now because you have found it. The hotel combines historical elegance with modern flair. The Rooms are just would you need to be comfortable: little TV (cable), beautiful private bathroom, and comfy beds. It also has a thing in the corner which we found out was a pant-press so don't be confused or worried.

The Gastro pub serves up dishes like an open-faced crab sandwich, and has two wood burning fireplaces to keep you cozy while you eat and drink. The fine dining restraunt upstairs, The Pepper, puts a very modern spin a traditional Irish dishes. HELEN the chef, is amazingly friendly and knowledgeable on all the delicious food items she serves up. Which brings me to my next point...the staff! The staff are literally the best in the world. My challenge for you is to travel the world and try to find people who will treat you better, because you will not. The following people in no particular order made our experience amazing.

CARL:
Two friends and I went to Dublin but needed a place to stay short notice. We booked the day before and upon arrival at 7AM, we were automatically greeted by Carl. Carl was so quick to find us a place to sit, and put away our heavy bags. He also pointed us to the restaurant upstairs to get some breakfast as he worked on checking us in early (which he managed for 10am...unbelievable). He is just an awesome person.

ANNE:
When we got upstairs and sat down, within 2 seconds we were greeted and offered tea by Anne. We were in such a need of food and caffeine and Anne provided immaculate service to accommodate us. She was more than friendly as she put up with us for three hours as we waited for our room and talked with us about things to do locally in town, and even out of town. She gave us everything from food, to site seeing, to music and movie recommendations and none disappointing. Her beautiful smile and endearing, comedic personality made our restaurant experience throughout our stay amazing, and I'm convinced she's the best server in the world. Definitely get the Full Irish Breakfast, the black pudding is to die for.

GRAHAM:
Graham is the night manager at the Bram and probably one of the smartest people I've met in life. He was our friend from the start and was always available to help if needed. He was a great bartender and came up with fun and interesting drinks for us to order and also providing some very helpful tips and tricks for entering the scary place that is The Temple Bar on Saint Patrick's Day. He really made us feel at home, and took care of us throughout the whole trip. He's the man.

TOM/CATHL/MICHELLE/PHILLIP/JONATHAN
Tom was one of the bartenders in the Gastro pub and was always so thoughtful when we came down. His barman abillites were fantastic as he drew shamrocks in guests Guinness...very impressive. Cathl and Michelle were also working at the restaurants and were so helpful with food and drink recommendations. Phillip and Jonathan also worked downstairs and had a high knowledge of the surrounding area of Clontarf, and various walking routes.

AND ALL THESE STAFF MEMBERS KNEW OUR NAMES! Incredible.

So on a closing note, please stay at the famous Bram Stoker. You will not be even a little bit disappointed. Thank you.

Sincerely,
Zac Kvas
(The Dream Team)

Room Tip: Room 205 is legendary. Stay there and feel the power.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kvastheboss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bram Stoker Hotel

Property: Bram Stoker Hotel
Address: 225 Clontarf Road, Dublin 3, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #113 of 153 Hotels in Dublin
Hotel Class:2 star — Bram Stoker Hotel 2*
Number of rooms: 25
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