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“A good nights sleep.” 4 of 5 bubbles
Review of Hilton Dublin Airport Hotel

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Hilton Dublin Airport Hotel
Ranked #66 of 153 Hotels in Dublin
GreenLeadersSilver level
dublin, ireland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A good nights sleep.”
4 of 5 bubbles Reviewed 27 August 2011

We spent one night here and were really happy with the accommodation. There is nothing plush or fancy about this hotel, but it is everything I'd expect from a Hilton like this (non-resort, non-city center location).

All the staff we came in contact with were polite and friendly. We didn't use the airport shuttle but the hotel is not far from the airport at all, maybe 10 minutes? We saw a few Airport Hilton shuttle buses in the parking lot making runs.

We found our room modern, very clean and in great condition. Nice toiletries, nice towels and nice sheets. Had a great night sleep.

4 of us had dinner in the bar. Great food for a bar in a hotel. Great service, too.

Breakfast in the morning was very good with lots of choices. It was the best we've had at a large hotel in Ireland so far, except for the coffee. Crummy instant coffee is what you get if you ask the waiter, but there is a small espresso machine near the hot food, so get your coffee there, it's better but still not fantastic.

I just want to add a side note of thanks to the reviewer below that goes into detail about the air conditioning operation. Our A/C did go off at night making for a stuffy room but because of the instructions here I knew how to turn it back on, It saved me lots of frustration not having to figure it out.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank stargazerl1ly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,131 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
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English first
Cork, Ireland
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 27 August 2011

I paid 56 EURO for B&B one night stay and actually very surprised that Hilton offered the lowest price from any Dublin airport hotels. Stayed in the hotel for one night only due an early flight the following morning. Hotel is lovely, very clean and comfortable. Coffee facility in the room with coffee and tea provided. If you leaving early they even provide you with take away breakfast which is very handy. Convenient and free airport shuttle. Shopping center just across the road with Tesco extra and lots of other shops.

  • Stayed August 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Juraj G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorset
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 August 2011

Staff very accomodating, large room with all you expect from a 4 star hotel.
Free shuttle bus from airport ( 10mins) Excellant irish breakfast.Definitley stay again !!

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BridgetDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geneva
Level Contributor
74 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 24 August 2011

Special thankyou to the extremely courteous shuttle bus driver whose name escapes me.

Great value, clean and well appointed public areas and room.

Restaurant just above mediocre.
Overall friendly and welcoming.
Wi fi at €20...rip off!!

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank garylevy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 23 August 2011

Stayed at this hotel 2 nights. Hotel was clean and the staff friendly. The AC didn't work in one room but worked in another. The parking is under ground and is 5 euros a day with in-and-out privilege, there is an elevator from the garage to the main lobby. The breakfast was the best we had in Ireland. The evening meals are not good and very expensive. The hotel is a little way from the airport about 4 miles, they have a free bus service but you must book it the night before and it only goes at specific times not always convenient. There is very little to do outside the hotel unless you want to go grocery shopping or gas stations. The hotel is what it is, an airport hotel. Would stay here agian if I had an early fight but wouldn't eat lunch or dinner at this hotel. if you have a car go to Swords a small town with lots of good cheap restuarants. One tip if you take anything out of the mini bar (even to make room for something else) the hotel has an automatic way of charging your room, even when you put the items back. So check your bill.

Room Tip: There is no interesting view from this hotel so ask for a room that has AC working.
See more room tips
  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank northknight3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clarecurran, Public Relations Manager at Hilton Dublin Airport Hotel, responded to this review, 7 September 2011
Dear Northking,

Thank you for taking the time to update trip advisor with your review. I was delighted to read you enjoyed your overall stay with us.
I have forwarded your comments to our Food & Beverage manager for review.
Our complentary shuttle bus runs to Swords and Malahide every evening should you avail of this service on your return visit.
I do hope we have the pleasure of welcoming you back in the not to distant future.

Kind regards

Clare Curran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mil Anus
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 22 August 2011

I booked two rooms two times (using a total of four different rooms, on the 5th & 3rd floors) in August. One of my daughter also stayed four nights (on the 2nd floor) during August 2011. The worst problem is that the air conditioning at Hilton Dublin airport is not tuned for external temperatures above 22 degrees Celsius (71 degrees Fahrenheit), which is not exceptional during the summer in Dublin. All windows are locked and cannot be opened, so it was quite bad with no cool air availability and without the possibility of taking fresh air from the outside, at least during the night. Room temperature was always around 25 degrees, and very heavy and unpleasant. The large window area in most rooms on both street fronts facing the mall does indeed contribute to increasing the room temperature.

Having tried 5 different rooms on 3 different floors, including a suite, within a 20 days time frame this is definitely an unhandled hotel problem, not a problem related to any single room. Quite likely a bad design problem in the air conditioning system.

When the hotel manager was informed we were offered to change room because we were told that it was a Sunday and maintenance would be able to deal with the problem only on the following Monday. We refused to move, and said that we would wait until Monday for them to fix the problem (knowing that our daughters had the same problem in another room, and moving room may have not solved our problem). Needless to say that maintenance did not solve the problem on Monday, nor did they solved it on Tuesday, in both rooms.

At the customary question "How was your stay" at checkout I repeated that we had an air conditioning problem on both rooms, the lady took a note that she would pass to maintenance (again!), and seemed quite annoyed that I mentioned it.

One year ago, I had a similar experience at a Hilton in London: my assumption is that some Hiltons in the region may not have air conditioning designed to stand the usual Irish or English weather, as they fail above 20 degrees Celsius. What hurts most is the attitude of Hilton staff, that is apparently instructed to play fool about this problem, and does not even acknowledge it.

Also on the bad side, wired or wireless Internet at €20 Euros/day, was outrageously high. If you need Internet for a few days, you're much better off buying a Meteor or Three SIM data card for anything between 10-30 Euros of free Internet for a month (they work with unblocked Iphones as well). Check on the web which offer suits you best. The phone shop in the Mall just in front of the Hilton has only some voice+data SIM cards available, or better check with Meteor or Three shops at the big mall in Swords (10 min drive).

Otherwise we got good value for B&B on extended week-ends packages (this may be a seasonal offer, though), Euro 10 upgrade to a two room suite when we chose to select the upgrade online, good full English breakfast, and convenient (€5.00/night with unlimited IN/out privileges) parking. Do not forget to validate you parking ticket with the hotel desk each time you leave the parking.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Padanius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 19 August 2011

I stayed one night at the hotel (before an early morning flight) and found the service to be excellent - prompt airport pickup, fast but courteous check-in leading to a spotless and spacious twin room, no problems there at all. I ate a quick meal at the bar and found the food to be good and waiting staff were really frendly and efficient. The Hilton lays out coffeee if you have an early morning start (before scheduled breakfast) which I think is a nice touch. Note the shuttle bus driver was really helpful in assisting a passanger load a very bulky package onto & off the mini-bus.

  • Stayed August 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Dublin Airport Hotel

Property: Hilton Dublin Airport Hotel
Address: Hilton Dublin Airport Hotel Malahide Road, Dublin 17, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Dublin
#41 Luxury Hotel in Dublin
#52 Business Hotel in Dublin
#58 Family Hotel in Dublin
#61 Romantic Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Dublin Airport Hotel 4*
Number of rooms: 166
Official Description (provided by the hotel):
Just a short distance from Dublin Airport by complimentary shuttle, the Hilton Dublin Airport hotel has 9 flexible meeting rooms with wireless internet access and a ballroom for up to 350. De-stress in the gym or wind down in the newly refurbished Burnell Bar & Grill, or visit nearby Dublin attractions, just 5 kilometres away. ... more   less 
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Also Known As:
Hilton Dublin Airport Hotel Dublin
Dublin Hilton

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