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“Much improved”

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Hilton Dublin Airport Hotel
Ranked #70 of 151 Hotels in Dublin
GreenLeadersSilver level
Norwich, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Much improved”
Reviewed 24 December 2013

We had a disappointing visit earlier in the year but are pleased to report that our recent visit was totally satisfactory.
Service at reception was excellent. The room we were allocated was very comfortable and clean but there was an intrusive noise from the adjacent stairwell. At our request we were immediately moved to a different room which was equally clean and comfortable.
Service at breakfast was also fine and the omelettes were well cooked.
Overall we felt the problems we incurred on our previous visit had all been addressed and we will certainly return.

Room Tip: Avoid rooms near the back stairwell
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank johnandvalnorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,258 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
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English first
Lisbon, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 December 2013 via mobile

I've stayed in this hotel for weeks in a row. It has the BEST Staff EVER! After long weeks working around Dublin it is good to feel that when you arrive at the hotel the people recognize you and care for you. Soup of the day is always a very excellent choice for dinner!!

Stayed September 2013, travelled on business
Helpful?
Thank snlopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 December 2013

Staff at this hotel provided excellent service. All very polite and attentive. A short stay but very comfortable and couldn't fault the service, the food or the quality of the room. Check-in/out was fast and efficient.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
Reviewed 17 December 2013

I cannot fault the Hilton Hotel Northern Cross, 10/10 for service, food and accommodation. We received a bespoke service, from arrival right through to departure. Staff are very accommodating and will do everything they can to make your stay a memorable one. And our's certainly was!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janette O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, Guest Relations Manager at Hilton Dublin Airport Hotel, responded to this review, 20 December 2013
Dear Janette O,

Thank you very much for your glorious review on Tripadvisor, we really appreciate your kind words.

Thank you for complimenting our services and hope you had a memorable stay in the hotel.

Wish you a very Happy Christmas and hope to see you back next year.

Kind regards,

Eva Szakacs
Hilton Dublin Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 December 2013

Great staff, pick up courtesy bus at airport wonderful. Rooms beautiful. Breakfast was delicious, the food was fresh with amazing variety. You can walk to local large supermarket for last minute shopping.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Eco_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, Guest Relations Manager at Hilton Dublin Airport Hotel, responded to this review, 20 December 2013
Dear Eco_12,

Thank you so much for your nice review and for your praising words, we absolutely love receiving feedback like yours.

We hope to see you back in 2014 and wish you a Merry Christmas.

Kind regards,

Eva Szakacs
Hilton Dublin Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sligo, Ireland
1 review
Reviewed 13 December 2013

Staff extremely helpful and friendly. The hotel bar and restaurant is a little dated and the clientele can be a little unsophisticated. Comfortable room and bed. Very good location, near Dublin airport.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Iwetta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, Guest Relations Manager at Hilton Dublin Airport Hotel, responded to this review, 20 December 2013
Dear Iwetta H,

Thank you for taking the time to give us some feedback and thank you for complimenting our staff; they are indeed a great asset to our hotel.

I am glad you liked our brand new beds and hope to see you back very soon.

Wish you a Happy Christmas and alovely New Year!

Kind regards,

Eva Szakacs
Hilton Dublin Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 December 2013

Although the hotel is very far from the City, it is very close to the airport as well as various companies that have offices outside of Dublin. A short cab ride, or hotel shuttle ride and you're already there. The rooms are very nice and clean and I was impressed with how new everything looked. The workout room was really nice and clean as well.

Overall, for work its a great location, for personal travel I'd probably try to find something closer to the city.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thebear0618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva S, Guest Relations Manager at Hilton Dublin Airport Hotel, responded to this review, 20 December 2013
Dear thebear0618,

Thank you for your review.

We are indeed located closer to the Airport than the city centre but there are several busses you can take from here to town and it takes approx 25 minutes to get there. As you correctly mentioned we are close to various companies that have offices outside of the city centre.
I am glad you liked your room and hope you enjoyed our services as well.

Thank you again for your review and hope to see you back for another great stay with us.

Kind regards,

Eva Szakacs
Hilton Dublin Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Dublin Airport Hotel

Property: Hilton Dublin Airport Hotel
Address: Hilton Dublin Airport Hotel Malahide Road, Dublin 17, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Dublin
#40 Luxury Hotel in Dublin
#52 Business Hotel in Dublin
#58 Family Hotel in Dublin
#61 Romantic Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Dublin Airport Hotel 4*
Number of rooms: 166
Official Description (provided by the hotel):
Just a short distance from Dublin Airport by complimentary shuttle, the Hilton Dublin Airport hotel has 9 flexible meeting rooms with wireless internet access and a ballroom for up to 350. De-stress in the gym or wind down in the newly refurbished Burnell Bar & Grill, or visit nearby Dublin attractions, just 5 kilometres away. ... more   less 
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Also Known As:
Hilton Dublin Airport Hotel Dublin
Dublin Hilton

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