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“Incredible customer service and location!”

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Clayton Hotel Cardiff Lane
Ranked #34 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed 12 May 2014

This hotel is situated next to Sir John Rogerson's Quay, and is a five minute walk away from the 747 bus line from the Dublin airport. The staff are friendly, incredibly helpful and the hotel is run in a professional manner. The room was big, along with the bathroom and we had a lovely view of the quay from our balcony. Trinity College and central Dublin is a ten minute walk from this hotel.

We definitely look forward to coming back to this charming place soon!

  • Stayed: May 2014, travelled as a couple
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2  Thank nathansaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this reviewResponded 22 May 2014

Dear nathansaurus,

Thank you for taking the time to review your recent stay at Maldron Hotel Cardiff Lane. While it is great to hear that you found the location of the hotel excellent, it pleases me even more that you found the staff so helpful. I will make sure to inform the team of such praise. We look forward to welcoming you back to Maldron Hotel Cardiff Lane in the near future.

Warmest Regards,
Conor O’Kane,
General Manager.

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1,851 - 1,857 of 4,090 reviews

Reviewed 11 May 2014

I stayed at this hotel recently and loved its convenient location to the quays, right opposite Bord Gois theatre and the coffee shops and cafes by the water, a two minute walk away. The staff couldn't have been more helpful and really helped our interviews run smoothly and our guests feel comfortable.

  • Stayed: April 2014, travelled on business
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1  Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this reviewResponded 22 May 2014

Dear R K,

Thank you for providing feedback in regards to your recent stay at Maldron Hotel Cardiff Lane. It is a pleasure to hear that your interviews ran smoothly. While we do boast an excellent location to Dublin City Centre, we always strive to maintain a high level of service for our guests as well and it is wonderful to see in this case we succeeded. The team and I look forward to welcoming you back in the future.

Warm Regards,
Conor O’Kane
General Manager

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Reviewed 10 May 2014

Would totally 100% recommend this hotel, staff are 100% commited to ensure your stay is everything you expect from a 4star hotel and more,I've stayed in 5 star hotels that don't provide half the customer service this hotel does! Nothing was too much trouble at all, stayed in family room 607 last weekend, had a minor complaint and the staff, especially the manager Conor O'Kane went above and beyond making sure we left satisfied. Great to see customer satisfaction being took serious!! A sincere thank you for making it a great weekend!!

  • Stayed: May 2014
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1  Thank Ricky I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this reviewResponded 22 May 2014

Dear BobDaBuilder,

Thank you for taking the time to review your recent stay at Maldron Hotel Cardiff Lane. I am delighted to hear that the team and I helped to provide a memorable stay. Rest assured I will pass on your glowing feedback to all the team. We all look forward to welcoming you back on your next visit to Dublin.

Warm Regards,
Conor O’Kane,
General Manager.

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Reviewed 9 May 2014

This must be one of the most friendly hotels I have ever stayed in and I have stayed in a few!

The duty manager Sarah couldn't do enough to accommodate us, never before have I experienced such special treatment. the other members of staff were also great.

The breakfast was spectacular and set us up all day until dinner!

This hotel is spotless at all times.

I plan to go back to Dublin this year and I'm definitely considering going back to this hotel. I'm a very happy customer.

  • Stayed: May 2014, travelled with friends
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1  Thank maryanne123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this reviewResponded 22 May 2014

Dear maryannel23456,

Thank you for providing feedback regarding your recent stay at Maldron Hotel Cardiff Lane. I am delighted to hear that Sarah looked after you well and helped to provide a memorable stay. Please be assured I will share your warming comments with Sarah and the team. The team and I look forward welcoming you back to Maldron Hotel Cardiff Lane in the near future.

Warmest Regards,
Conor O’Kane
General Manager

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Reviewed 8 May 2014

We stayed in the Maldron Hotel,Cardiff lane in January 2014.The staff were very friendly and accommodating.The food was excellent.All of our rooms were newly decorated and cleaned daily to the highest standard.The management went out of their way to ensure that we enjoyed our stay.Any business meetings were organised in their main conference room which was equipped to the highest standard.The location is perfect for access to the city.The hotel proved to be excellent value for money. We look forward to returning to this excellent hotel and have no reservation in passing on our recommendations.

M. Ainy,H.S. Rasooli,S.Paklar,M.Khalil and G.Abas

  • Stayed: January 2014, travelled on business
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1  Thank susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this reviewResponded 22 May 2014

Dear susan M,

Thank you for taking the time to provide feedback on your recent experience at Maldron Hotel Cardiff Lane. It is fantastic to hear that our meeting rooms met the expectations and needs of you and your guests. I will make sure to share such praise regarding our facilities and staff with the team. We all look forward to welcoming you back to Maldron Hotel Cardiff Lane on your next trip to Dublin.

Warmest Regards,
Conor O’Kane
General Manager

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Reviewed 8 May 2014

I was amazed how Valerie at the reception had the 20 in our group checked in less than 20 minutes. All the keys were ready waiting for us. I know this sounds simple but it never happens in most hotels, but this one was great. After a long flight all night that all you want to get to your room and rest. The rest of the hotel is V good and comfortable and has a great gym.

  • Stayed: May 2014, travelled on business
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2  Thank Roger T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this reviewResponded 22 May 2014

Dear Roger T,

Thank you for taking the time to review your recent stay at Maldron Hotel Cardiff Lane. I am delighted to hear that you enjoyed our facilities in Club Vitae. Please rest assured that I will share your glowing feedback with Valerie as well as the rest of the team. We all look forward to welcoming you back to Maldron Hotel Cardiff Lane in the future.

Warmest Regards,
Conor O’Kane
General Manager

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Reviewed 6 May 2014

We really enjoyed our stay in this hotel. The food is very good quality (we treated ourselves to room service which was very reasonable and delicious) and the staff genuinely friendly and helpful. The room was comfortable and clean and the water pressure brilliant in the shower. The hotel is in a quiet area with lovely walks along the river and canal nearby. Quay parking is safe and right across the road, just reserve ahead to avoid disappointment.

Room Tip: Our room was on the third floor to the rear of the main street. It was very quiet. It was a warm day...
See more room tips
  • Stayed: May 2014, travelled with family
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Thank MsSCasey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this reviewResponded 8 May 2014

Dear Ms S Casey,

Thank you for taking the time to review your recent stay at Maldron Hotel Cardiff Lane. I am delighted that you enjoyed your room service and that all the team were genuine and friendly. It is wonderful to hear such positive feedback and please be assured I will share it with the team. We all hope to have the pleasure of welcoming you back to Maldron Hotel Cardiff Lane in the near future.

Warmest Regards,
Conor O’Kane,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clayton Hotel Cardiff Lane

Address: Cardiff Lane, Sir John Rogerson's Quay, Dublin 2, Ireland (Formerly Maldron Hotel)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Dublin
#27 Romantic Hotel in Dublin
#27 Luxury Hotel in Dublin
#30 Family Hotel in Dublin
#36 Business Hotel in Dublin
Price Range: £102 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Cardiff Lane 4*
Number of rooms: 304
Official Description (provided by the hotel):
Clayton Hotel Cardiff Lane (formerly Maldron Hotel)is a seven storey, contemporary landmark building off Sir John Rogerson's Quay in the Dublin Docklands, a stone's throw from the city center. A spacious 304 bedroom hotel, each designed to meet the needs of both business and leisure guests the beautifully appointed guest rooms offer a light spacious contemporary style at least 25 square meters. Vertigo Bar is a funky bar space within the hotel open throughout the day, Stir Restaurant offers an array of dishes to tempt your taste buds, Club Vitae Health & Fitness Club and a range of meeting space make Clayton Hotel Cardiff Lane an award winning 4 star hotel. Clayton Hotel Cardiff Lane is within easy access of the airport and main bus & rail stations. ... more   less 
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Also Known As:
Maldron Hotel Dublin
Quality Hotel Dublin

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