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“Great hotel, helpful staff”
Review of The Croke Park

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The Croke Park
Ranked #7 of 151 Hotels in Dublin
Certificate of Excellence
Southampton, England
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great hotel, helpful staff”
Reviewed 4 May 2011

My fiance and I stayed at the Croke Park Hotel for 2 nights as part of a Travelzoo deal, which included dinner and an upgrade to an Executive Room on the 4th floor. We had dinner in the hotel on the first night which was lovely, and we breakfasted in the Executive Lounge on the 4th floor which was also very good. The 4th floor bedrooms have wi-fi access which was handy, both the bedroom and bathroom were very clean and comfortable, and you had everything you needed. There was a small but adequate fitness suite, and free access to internet-enabled computers and a printer, so we were able to check in to our flights online and print off our boarding passes. It was more corporate than some of the other hotels we have stayed in, but what set it apart was the service we received from the staff.

At the time of our stay, I was recovering from an operation on my leg, so I had made contact with the hotel before our visit, just to make some enquiries about accessibility & to check what local healthcare facilities were available. I had a very quick and informative response from Sean, one of the hotel managers, who was really helpful, both before and during our stay. A measure of excellent customer service is when you feel you are being looked after before you have even walked through the door, and in this instance, I can say the Croke Park Hotel came up trumps!!! Sean was also there to greet us when we checked in, and I truly felt as though I was looked after throughout my stay, and given the traumatic few weeks I'd had beforehand, it was sorely needed and immensely appreciated!

Getting to the hotel from the airport was easy - the 16 or 41 buses stop at the Drumcondra Rail Station, which is a 5min walk from the hotel. Given I wasn't as mobile as usual, I was concerned about the distance from the city centre, but we got buses everywhere and we didn't have any problems at all. The only thing to note is that the buses do require you to have the exact fare, which is around 2 euros. It was a bit of a chore making sure we had change all the time(!) but on our last day, we found that you can buy a day bus pass for 6 euros from most newsagents. This would have been handy to know beforehand! We visited the Guiness Storehouse (tickets were included as part of our deal) which was good fun. I'd also recommend having a drink or lunch in The Bank on College Green, and we also had dinner in Sabor Brazil which I can't recommend enough!

Don't be put off by the fact the hotel is a little way out of the city centre, it is easy to get around, you won't be disappointed and you really will be looked after!

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Hannah001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Toytown
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 May 2011

Just stayed here for 3 nights end of April. I booked the hotel through a 3rd party and got a very good deal. Unfortunately, our first room was located right next to a linen cupboard so the noise of doors slamming was a little grinding, especially as we were not feeling tip-top from illness. BUT after speaking to the very friendly staff and manager, we were moved to a very nice room on the 4th floor. I was really impressed with how they dealt with this. They were genuinely apologetic.

The food was ok. The hotel was very busy so we opted for breakfast in bed - definitely worth the 5 euros. Again, the room service staff were very friendly.

It takes around 15-20 minutes to walk into town - taxi costs around 10 euro. Buses stop 5 minutes up the road. It wasn't really an issue but we would stay in town next time for ease. We were really taken with Dublin. Very friendly people, great atmosphere.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sota8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 May 2011

Booked as a 2 night weekend package with Travel Zoo. Got a free uprated room, B and B, plus 1 evening meal, plus free entry to Guinness Store
Main reason of stay was to see Peter Kaye at the Dublin O2 (he was fantastic by the way - go and see him!). Hotel booked us transfers to and from the O2 for 7 Euros each return
Room was lovely and quiet and we had the turndown service, bathrobes, slippers etc
The free evening meal was really good, even the wine and drinks were not as expensive as I thought that they would be.
Breakfast was full English (or Irish depending on your point of view) and service was impeccable. TIP avoid peak time between 0930 and 1000hrs or you will have to wait for a table
The staff are fantastic and nothing is too much trouble. We arrived at 10am and although we couldn't check in they looked after our bags while we went into Dublin
Check out when we were there was 11am so no rush to check out
Hotel is opposite Croake Park Stadium so it does get busy outside when there is a match on and the road outside will be closed for the duration of the match. There was one when we was there but it didnt upset us and the fans that came into the hotel bar were good natured and friendly. There are door staff on hand to manage just who comes into the hotel during and after the match. Beware that like most hotels now they show football, football, football in the bars
Slight downside of the hotel is its location as it is a good 15mins walk into town through the not so best parts of Dublin. TIP - use the hotel shuttle bus to take you into O'Connell Street. This is part of the Dublin City 'hop on - hop off' tour. The hotel staff will arrange it for you. Other slight downside is that coming from the airport the bus (we used the aircoach) will drop you off at Drumcondra at the end of Cloncliffe Road which is a good 5 mins walk to the hotel

Room Tip: Go through somebody like Travelzoo
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  • Stayed May 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank TheYorkshireFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 May 2011

Stayed in hotel in April for 2 nights. Clean business hotel. But far from city centre (E10-15 taxi ride) and everything else. Walked a couple of times - about 20 min. No good restaurants nearby.

  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 168traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 May 2011

My partner and I stayed here as part of a package deal, which made the cost of the stay including b'fast very reasonable - this was just an added bonus

Had we paid the full amount, I would have been very happy anyway - everything from start to finish was fantastic:
The staff were very helpful, courteous and informative. fantastic service..
The room was very clean and we were happy to relax in it (included sjky sports on the tv), the bathroom was great, and we got a couple of great nights sleep too
The breakfast was great, and we had lunch in the restaurant on the last day, which again was great
The location was easy to get to/from the airport - the 16A or 41 bus goes directly between the airport and a few minutes walk from the hotel for less than 2 euro pp. it is about a 15-20min walk in to town - this is the only drawback i can think of, but as the weather was nice when we were there we were happy enough to walk - if its poor weather you will need to grab a taxi, or the hop on/off city tour bus which stops outside the hotel.

i think that covers everything, i would recommend this hotel to anyone visiting Dublin

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WhereNext82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 May 2011

The hotel was very nice. Food excellent , staff extremely helpful although sometimes you had to wait at the bar due to lack of staff on duty, mainly during the day.
The hotel is within walking distance of the centre but some of the areas you have to walk through leave a lot to be desired.
If you are not bothered about walking its €10 taxi ride into town.
But everything is expensive in Dublin so take plenty of money with you!
To sum up a fantastic hotel but the location let's it down.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crystalcat18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 May 2011

I was lucky to get a good deal on this hotel via Travelzoo (70 euro per night, incl breakfast). Everything about the hotel was amazing. Every afternoon I would come back to a cleaned room and every evening the turn down bed service will have left me in heaven with the bathrobes, slippers and lovely caramel chocolates. The bar was quite busy as there were matches happening all weekend at the stadium across the street so I didn't spend a lot of time there. The executive lounge on the 4th floor was brilliant! There were snacks and beverages (coffee, tea, juice, bottled water) available whenever you wanted. The breakfast was delicious and more than just a meal. I paid the extra few euro to treat myself to room service and it was just as full and plenty as the buffet downstairs! I would HIGHLY recommend this hotel to anyone visiting Dublin. While it is a solid 15-20 minute walk from the city centre, you're able to catch the tour bus into town in the mornings and then come back with them in the afternoons. I did the dublinsightseeing.ie tours on the green bus and had a FANTASTIC time! I found the 'live commentary' to be the best option. The ticket was decently priced and available at the hotel, I was able to use it for 2 days!

Room Tip: Take advantage of complimentary drinks on 4th flr!
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  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carre07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Croke Park

Property: The Croke Park
Address: Jones's Road, Dublin D03 E5Y8, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Dublin
#3 Family Hotel in Dublin
#3 Romantic Hotel in Dublin
#7 Luxury Hotel in Dublin
#11 Best Value Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Croke Park 4*
Number of rooms: 232
Official Description (provided by the hotel):
Located just ten minutes from Dublin city centre, seven kilometres from Dublin Airport and close to Dublin's shopping district, theatres, cinemas and entertainment, it is the people at The Croke Park Hotel who make it more than just an inviting place to stay. A close knit team with a love of special occasions and a passion for providing perfect service aim to make just being there a pleasure. The best 4-star bedroom of any hotels in Dublin; a warm, sociable bistro and bar where you never know who you'll see or meet; The Croke Park Hotel also sports a leisure centre, business centre and complimentary car parking. For anyone in town for a concert, Gaelic Football or Hurling match, it doesn't get better than a ticket to the game and a room at The Croke Park Hotel. Located across the road from Croke Park Stadium, the GAA sports' Mecca, The Croke Park Hotel is the preferred leisure and business hotel for GAA enthusiasts. Recent awards include "City Hotel of the Year" in the Gold Medal Industry Awards 2014, several awards at the Responsible Travel and Tourism Awards 2014 including the Water Management Improvement Award and the Packaging Waste Award. The hotel is close enough to allow easy access to Dublin City Centre and all of its attractions but also far enough away to guarantee a perfect, quiet nights' sleep away from the city revellers. The Croke Park Hotel has an excellent transport network, with several Dublin bus routes stopping nearby. These bus routes service both Dublin Airport and city centre attractions. There is also the touristic Hop-On Hop-Off bus which has a shuttle service stopping directly outside the hotel. ... more   less 
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Also Known As:
Croke Park Hotel
Croke Park Dublin

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