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“Fantastic! Wouldn't even think about going anywhere else next time!”
Review of The Croke Park

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The Croke Park
Ranked #7 of 151 Hotels in Dublin
Certificate of Excellence
Darlington/UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic! Wouldn't even think about going anywhere else next time!”
Reviewed 7 January 2010

This hotel exceeded all of our expectations on every level. The hotel was a wow from the moment we walked into reception. We paid nothing compared to what I would say it was worth. £130 for 2 nights! -Fab!
The room was lovely, lots of extras and above and beyonds! Bathroom immaculate, stand alone shower - big enough for 2 and then a bath as well! Nice to have both, but stand alone shower was amazing to have!
Bed was the most comfortable bed we have ever slept on!! The sheets and cushions - fabulous!
Service was great
We couldn't check in straight away so we went to the bar, which is fab! we had lunch - simple food it might seem but absolutely delicious! Nice sparkly wine to top it off!
Would go again without hesitation! Best hotel I've stayed in, and the price just makes it even better!!
Little walk to town centre, but only 10 minutes!! Got a taxi back simply cos we got lost!!

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HayleyBell87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrokeParkDublin, General Manager at The Croke Park, responded to this review, 17 February 2010
Dear HayleyBell87,

Thank you for your kind review.

If I can be of any assistance in the future please feel free to contact me directly and I look forward to, hopefully, welcoming you back to Croke Park.

Yours sincerely,


Edward Stephenson
General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
T. + 353 (0) 1 8714501
F. + 353 (0) 1 8714400

edward_stephenson@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Belfast, Northern Ireland
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 January 2010

Stayed in Croke park hotel for one night in June. Was pleasently surprised when we checked in. Lobby was modern and attractive. Rooms were also great - modern and very clean - a reasonable size too. Parking was included and we got a great deal booking through expedia - cheaper than the hotel website. Some nice touches like a warm towel to freshen up when you check in and a bottle of water when you check out.

Food was also excellent. Weather was awful when we visited so we had both lunch and dinner here - both meals were really good - only downside was the usual hotel trait of charging extortianate prices for soft drinks.

Not close enough to comfortably walk into the city centre, but you can catch a bus at the end of the road - ~5 mins by bus into city centre. However, the location is obviously great if you are heading to a game of hurling (or football). Good atmosphere in the hotel before the game with people calling in for a bite to eat and/or a drink.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank N_Antrim_Journeyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrokeParkDublin, General Manager at The Croke Park, responded to this review, 17 February 2010
Dear N_Antrim_Journeyman,

I am grateful for your kind feedback on the hotel. Being located at Croke Park Stadium is the ultimate convenience and we are also well positioned for the O2 arena (formally the Point) and the new Grand Canal Theatre. See our website for attractive packages for events at all 3 venues.

If I can be of any assistance in the future please feel free to contact me directly and I look forward to, hopefully, welcoming you back to Croke Park.

Yours sincerely,


Edward Stephenson
General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
T. + 353 (0) 1 8714501
F. + 353 (0) 1 8714400

edward_stephenson@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2010

Location wise 20 mins walking distance from city centre

Stayed January 2010, travelled as a couple
Helpful?
Thank AysegulE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 January 2010

This place was disappointing and it's good to see its Tripadvisor rating has dropped in recent weeks.
It's worth staying here for the price, but that's about it.
Firstly, the area is bad. It's okay during the day, when you can walk into town in about 20 minutes, but we didn't risk it at night. It's quite dark and grim and uninviting. It also lacks things like grocery stores and off-licences, so it's annoying having to pay hotel prices for snacks, drinks, etc. On that subject, DON'T order room service. It is of a ridiculously-low quality. I also didn't like paying a €5 "tray charge" on top of the over-priced food.
The rooms are nice and big and look like they were refurbished about five years ago. However, they are absolutely freezing. The AC/heating was useless. We called staff to ask for another duvet and after about 90 minutes they showed up to inform us: "the heating is on its highest setting". We asked them again for a duvet, waited a while, asked again, until finally we were brought an oil heater. Adding to my temperature-related frustration were the lukewarm showers.
The fridge in the room was loaded with the usual mini-bar stuff, however, upon removing these to put in my own store-bought drinks, I set off the sensors and was automatically charged by the hotel - not on! These were taken off the bill at chekc-out, but I expect to be able to use a fridge in my hotel room.
When booking, I arranged flowers and champagne (at a cost of €100) in the room to surprise my girlfriend on her birthday. When we checked in, staff told me the flowers hadn't been delivered yet and they should be sent up to our room in an hour. After waiting patiently for nearly four hours I rang the front desk and told them to forget about it. They were apologetic and offered me the champagne complimentary. That helped ease my frustration. However, a sparkling bottle of Italian wine is not champagne, and I would have been very angry to have paid €50 for it.
We had a continental breakfast included in the room price. We didn't upgrade to the full Irish, because it looked awful. Each of our four mornings at the hotel, staff were confused about our breakfast inclusions. They even tried to charge us, despite it being included in the room price and when we checked out, front desk staff AGAIN tried to charge us for breakfasts.
Other gripes with Croke Park include the sub-zero temperatures and inoperable equipment in the fitness suite, and the single-working computer terminal in the lobby, which regularly had to be unlocked by staff.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BarnsburyBlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrokeParkDublin, General Manager at The Croke Park, responded to this review, 22 February 2010
Dear BarnsburyBlake,

Thank you for your review and apologies for the level of service your experienced. Suffice it to say that the matters you have raised have been attended to. Obviously I would not entice other tripadvisor users to stay elsewhere and would like to point out that there are a wide selection of grocery stores and off-licences on Drumcondra Road within a five minute walk of the hotel. The mini bar is programmed with sensors like any modern minibar however should you remove items in error or out of curiosity the charge is adjusted without quibble. The fitness centre is fully functional as it always is so I am somewhat confused as to what difficulty you experienced here. Nothwithstanding the aforementioned it is obvious you had a poor stay at the hotel and I would be obliged if you would contact me directly if and when you are next in Dublin and I will ensure that all hospitalities are extended to you,

Yours sincerely,

Edward Stephenson
General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
T. + 353 (0) 1 8714501
F. + 353 (0) 1 8714400

edward_stephenson@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
2 reviews
Reviewed 3 January 2010

Great hotel and the staff were all nice. Although the website says it is a 15 minute walk to the city centre, it is a 35 minute walk to Temple Bar / good shopping areas which on a rainy day is not pleasant!
Restaurant and bar are great. Were not impressed with the 5 euro per tray extra for room service.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GinnyOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrokeParkDublin, General Manager at The Croke Park, responded to this review, 22 February 2010
Dear GinnyOZ,

Thank you for your review. The distance from the hotel to the Mary Street/Henry Street shopping areas is a 12- 15 minute walk/stroll. For the less energetic we provide a complimentary shuttle to the city centre Monday to Friday from 7am to 9am and finally for the sporty amongst you we provide complimentary his and hers bicycles with our compliments. A taxi ride costs approximately €7 to €10 depending on your destination.
I hope to welcome you back some time in the future. Make sure to contact me directly.

Yours sincerely,

Edward Stephenson
General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
T. + 353 (0) 1 8714501
F. + 353 (0) 1 8714400

edward_stephenson@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wexford
Level Contributor
3 reviews
Reviewed 2 January 2010

I stayed in the hotel as we had our office Christmas Party. I thought the staff were very pleasant and it was nice to have a smile from the staff. The rooms were lovely, comfortable and clean. We ate in the restaurant that night but the service was pretty bad. We had 5 tables and the service was really slow between meals, the food was cold by the time it got to us, and dessert was melted by the time it got to us (for those who had ice cream). I ordered my usual drink from the bar and it was gone off by one month and the second drink was also gone off by about 4 months which is not good for the stomach. I was also in there bar last October and the exact same thing happened with the drink. There was a mini fridge in the room and drinks were also gone off by months in them. I was disappointed by this one thing but it wouldn't stop me from staying there again as the staff were really pleasant the rooms were lovely plus there is a really nice atmosphere.

  • Stayed December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gypsydevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrokeParkDublin, General Manager at The Croke Park, responded to this review, 22 February 2010
Dear gypseydevil,

Thank you for the review and please accept my apologies for the service levels you received. This is not our normal standard and suffice it to say the matters you have highlighted have been addressed. Kindly contact me when next staying in Dublin and will ensure all hospitalities are extended to you.

Yours sincerely,


Edward Stephenson
General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
T. + 353 (0) 1 8714501
F. + 353 (0) 1 8714400

edward_stephenson@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westmeath
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 December 2009

I booked this hotel based solely on the reviews I read on trip advisor and i was not disappointed.
The lobby and reception area looksvery nice and check in was speedy & efficient.
Our room was a good average sized room. With a very comfortable bed. Rooms had a good supply of tea & coffee which was replenished daily and a mini bar, internet access & an iron & ironing board all standard in rooms.
I was most impressed with the bathroom. Separate bath & shower, a huge mirror with lots of space and good quality shampoo, conditioner & shower gels.
Excellent breakfast. Buffet breakfast, all piping hot with a very good selection of both cooked and continental breakfasts.
I wouldn't think that this hotel is walking distance from the city unless your feeling energetic. We travelled by taxi and paid about €10 to get from the hotel to Trinity College.
My other half thought the bar lacked atmosphere on the Friday night of our stay but we were staying here on a weekend when there were no croke park matches on and October isn't peak holiday time.

I booked the hotel over the phone and got a very good deal on two nights with breakfast, parking & late check out.
I would definitely recommend this hotel and plan to stay here when i'm next staying in Dublin.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miccof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Croke Park

Property: The Croke Park
Address: Jones's Road, Dublin D03 E5Y8, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Dublin
#3 Romantic Hotel in Dublin
#3 Family Hotel in Dublin
#7 Luxury Hotel in Dublin
#13 Best Value Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Croke Park 4*
Number of rooms: 232
Official Description (provided by the hotel):
Located just ten minutes from Dublin city centre, seven kilometres from Dublin Airport and close to Dublin's shopping district, theatres, cinemas and entertainment, it is the people at The Croke Park Hotel who make it more than just an inviting place to stay. A close knit team with a love of special occasions and a passion for providing perfect service aim to make just being there a pleasure. The best 4-star bedroom of any hotels in Dublin; a warm, sociable bistro and bar where you never know who you'll see or meet; The Croke Park Hotel also sports a leisure centre, business centre and complimentary car parking. For anyone in town for a concert, Gaelic Football or Hurling match, it doesn't get better than a ticket to the game and a room at The Croke Park Hotel. Located across the road from Croke Park Stadium, the GAA sports' Mecca, The Croke Park Hotel is the preferred leisure and business hotel for GAA enthusiasts. Recent awards include "City Hotel of the Year" in the Gold Medal Industry Awards 2014, several awards at the Responsible Travel and Tourism Awards 2014 including the Water Management Improvement Award and the Packaging Waste Award. The hotel is close enough to allow easy access to Dublin City Centre and all of its attractions but also far enough away to guarantee a perfect, quiet nights' sleep away from the city revellers. The Croke Park Hotel has an excellent transport network, with several Dublin bus routes stopping nearby. These bus routes service both Dublin Airport and city centre attractions. There is also the touristic Hop-On Hop-Off bus which has a shuttle service stopping directly outside the hotel. ... more   less 
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Also Known As:
Croke Park Hotel
Croke Park Dublin

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