Booked this trip as a surprise for my mum for her 70th birthday. The restaurant looked lovely when we arrived and we decided to have her birthday meal there. Upon being seated, we waited 25 minutes at least for our drinks to arrive. The waitress had trouble grasping what a "diet coke" was. We then proceeded to watch while another individual went round every table with our starters before bringing them to our table. The portions were tiny and the customer service beyond appalling. When we complained, no-one seemed interested. We asked for the duty manager and was advised by the inept individual who had previosuly taken our food to the wrong table, that he was the duty manager and the problem stemmed from having only one chef in the kitchen. This experience thoroughly wasted what should have been a memorable evening.
The hotel itself was more than adequate, however, if you are intending to stay at the Ardmore, I would recommend that you don't eat at the restaurant - heaven knows how they would cope if it was busy.
- Official Description (provided by the hotel):
- Opened May 1, 2005 ... more less
- Reservation Options:
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- Also Known As:
- Ardmore Hotel Dublin