On arrival to the hostel it seemed nice, we thought wrong, once we got to reception we had to wait at least 40 minutes for someone to see to us, they saw us waiting to be assited and they didnt even make the effort to see were we alright. once the receptionist acknowledged us , she was very rude and ignorant , we left our stuff in the room (which was scorching hot )and went down town, we thought the area was good but beside the hostel a man exposed himself to us. on arriving back to our room it was about 2am it was late because we had been at a concert, there was a strange woman lurking in the corridor, she looked drugged and extremly drunk . she followed us up to our room . we locked the door but she persitied on trying to force the door open. she was not a guest at the hostel but had jus wandered in. eventually she managed to break the handle and lock of the door, leaving us trapped inside , while all this was happening we were ringing the hostel reception , we knew there was someone there because we passed them when we walked in. it was obvious they didnt care about their guests, we rang at least 20 times and stil no answer. at this stage we wore locked into the room which was at absoltuly boiling with no way to turn off the heating and a tiny window and now way to leave the room. the next morning we contiued to ring the reception. we called out for help a woman passing stopped, we asked her to inform reception ,a few minutes later she came to the door and said we would have to wait at least another hour .. eventually after a long wait the maintenance came they had to break the door open although it was not our fault they tried to put the cost of the broken door on us . to add insult to injury rather than apologising they said we were too late for breakfast that was already paid for. overall this was an horrific expieirience an outside of the health and safety issues which were absolutley huge the attitude of the staff was shocking. DO NOT STAY HERE!!!
- Official Description (provided by the hotel):
- Citi Hostels is located in the highly fashionable " village quarter" in the heart of Dublin city and only 10 minutes walk from Grafton Street - the shopping centre of Dublin and 15 minutes from Temple Bar -Ireland's Culture Capital with its lively pubs, restaurants and festivals!We are also located at the edge of old Georgian Dublin, which boasts the finest example of Georgian architecture anywhere in Europe. Our reception is open 24 hours as is our fully fitted kitchen!Don't want to cook? No problem -breakfast is included in the price Stay in our en suite dorms from €10 per night or book a private twin/double room from €16 per person per night Nowhere else will you get such competitive rates for such high standards!-All our rooms are en suite, except the Double Rooms shared bathroom.-Free use of Hostel Computers & free WIFI-We have Double, Twin, and Double/Single private en suites as well as dorms-Did we mention the free breakfast?! ... more less
- Also Known As:
- Citi Hotel Dublin