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“Not impressive”
Review of Grand Canal Hotel

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Grand Canal Hotel
Ranked #39 of 151 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Brussels, Belgium
Level Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Not impressive”
Reviewed 9 October 2013

Stayed here for a business trip and had expected more based on the many positive reviews. The Grand Canal isn´t really bad, but it´s not cheap and should deliver more. Location is not impressive (20 minutes walk into town - good exercise but still), and the room I had was definitely not updated. Some rooms may have been renovated, but this one certainly wasn´t.
It looked old and worn and the furniture made up by a mix of old pieces. It was relatively clean but cleaning lady overlooked a used champagne cork left by previous guests in plain sight on the floor so what else might she have missed? On the positive side the breakfast restaurant was nice with a good buffet selection and friendly staff. The attached hotel pub was too big too be really cozy but nice enough for a pint. My overall guess is that one can find a better deal elsewhere in Dublin for this price range.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanishFamilyBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 14 October 2013
Hello
Thank you for taking the time to post your comments. I am disappointed that the standard in the rooms was not up to our normal and have spoken to the accommodation team regarding this. Our location is within 15 minutes walk of the city centre, with the business areas of the Grand Canal Dock, RDS and Merrion Square closer still.
We will certainly take on your comments and hope you might consider us again in the future.
Thank you again for your feedback.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (239)
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English first
Bath, England, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2013

nothing negative to say about this hotel. excellent value for money, excellent well equipped room, friendly staff and handy car park. lovely canal walk. Only stayed 1 night but definitely recommend to anybody thinking of staying here.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 14 October 2013
Hello
Thank you for your comments. Delighted you enjoyed your stay and hope we will see you again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ballymoney
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 October 2013

Stayed here for a trade show in the RDS. Walking distance to both although taxi would be needed for journeys late at night. All immaculately clean throughout. Staff very pleasant and helpful. Disappointing that the fire alarm went off at 5.30am though. Lacks air conditioning. We had to lay with window open all night and the street is quite noisy below.

Room Tip: Ask for a room away from the front of the hotel.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seandk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 9 October 2013
Hello
Thank you for your comments. I am sorry that the fire alarm disturbed you, but glad you found the other facilities and location to your liking.
Thanks again for taking the time to post and hope you will have the opportunity of staying again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lenham
Level Contributor
164 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 7 October 2013

This was my second visit to this hotel and it confirmed everything that I though was so good on my first visit, about two years ago. Yes, the location is very good and you can easily walk into central Dublin. The women at the reception desk are very attentive and this really goes for all the staff in the hotel.

Rooms are comfortable and the bar is lively with a good lunch selection. The breakfast rates as good as well. So, in summing up, there's nothing not to like about this hotel. And thanks especially to Sheila B for her warm welcome.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimboLenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 9 October 2013
Hello
Thank you for taking the time to post your comments and delighted you enjoyed your stay. Hopefully it won't be as long to your next visit.
Thanks again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2013

Hotel is in a fantastic location quiet with lovely canal walks and you can be in Dublin in 10 minutes. I did think it was overpriced for what it was as breakfast was not included but the room was nice and the staff at check in were helpful.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carinadevlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 3 October 2013
Hello
Thank you for taking the time to post your comments and am glad you enjoyed your stay with us. Do keep an eye on our own hotel website site for the best available offers - they are always listed there.
Many thanks again for the feedback.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 September 2013

I really enjoyed our stay at the Grand Canal hotel. It was very close to a lot of fun things to do as well as sight seeing. I also liked how a restaurant was attached to the hotel which was very good. I recommend the beef and Guinness stew!
The staff was very friendly and always willing to help you said any questions or need directions.
The room had fresh towels, coffee, tea, and small cookies in the room each day. There is no microwave or mini fridge, but there is a hot water maker.
I did find a few candy wrappers lodged under our bed however I just quickly through these away. Overall I loved my stay with my boyfriend and would highly recommend it!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SammiDeRosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 3 October 2013
Hello
Many thanks for your comments and we are glad that you enjoyed your stay with us. i have past them on to the accommodation team and we will be more careful with our standards in the future. I hope you will have the opportunity to stay again with us soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newburyport, Massachusetts
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 September 2013

This was a lovely hotel, with very gracious women working the desk. They could not have been more helpful or gracious. The room was large and clean, and the bed was comfortable. The hotel was in a nice location and was very quiet. We easily walked to get the green tourist bus. Breakfast was delicious, with many options. Definitely a place we would return to!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NancySNBPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 3 October 2013
Hello
Thank you for taking the time to post your comments. Delighted you enjoyed your stay and hope you might get the opportunity to return again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Canal Hotel

Property: Grand Canal Hotel
Address: Grand Canal Street Upper | Ballsbridge, Dublin Dublin 4, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Dublin
#14 Best Value Hotel in Dublin
#29 Luxury Hotel in Dublin
#33 Business Hotel in Dublin
#40 Family Hotel in Dublin
#43 Romantic Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Canal Hotel 4*
Number of rooms: 142
Official Description (provided by the hotel):
Experience Irish hospitality as it should be at the Mc Eniff Grand Canal Hotel in picturesque Dublin 4. Featuring a coveted location in the heart of the city centre, the newly refurbished hotel is only steps from the vibrant Grafton Street shopping promenade.At the meeting point of the Dublin's technology hub & Ireland's Broadway like theatre district of Grand Canal dock, The Grand Canal Hotel is truly amidst the best of what the historic Georgian city of Dublin has to offer, such as the Bord Gais Energy Theatre, Aviva Stadium, Trinity College, The Irish Financial Services Centre, The RDS, Convention Centre Dublin and The 3Arena. The 142 beautifully appointed guest rooms and suites cater to the need of the most discerning travelers, featuring start-of-the-art smart televisions and complimentary 50mg WIFI as standard. The Business Executive floors of the Grand Canal Hotel provide additional luxury and exclusivity to our corporate guests.After a relaxing nights sleep you can look forward to a sumptuous breakfast in the Epic restaurant, the hotels more formal dining choice. In a rush and don't have time for breakfast? Grab a coffee and a pastry at canal express. Gasworks bar, serving casual food and drink in a lively atmosphere, is the perfect location for an important business meeting or just an informal coffee with friends. The Grand Canal Hotel offers an array of additional facilities such as 2,200 square feet of fully equipped meeting and conference space, a fully equipped gymnasium and a two story parking for all guests. Business and leisure travelers alike will find comfort in the hotels friendly but professional environment, combined with the quality, efficiency and reliability that is synonymous with Irish hospitality. Step into a simple world of elegance where a friendly welcome awaits you. ... more   less 
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Also Known As:
Grand Canal Dublin
Hotel Grand Canal

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