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“Excellent Hotel!” 4 of 5 bubbles
Review of Grand Canal Hotel

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Grand Canal Hotel
Ranked #39 of 153 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Belfast, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Hotel!”
4 of 5 bubbles Reviewed 25 April 2014

I stayed at this hotel from the 23rd to the 25th April 2014. On arrival we discovered that our room was not ready yet, but they gave us a new room on the Executive Floor (which was a nice surprise) but our keycard did not work. Reception was very helpful and fixed the problem. The room had one extra bed and was very spacious. We had a flat screen TV, and excellent wifi. In the Gasworks, the staff were extremely friendly. The beds were very comfy. Reception was willing to give us directions and were very helpful. The only negative point, is that it was very chilly at night as the heating didn't come on. Other than that I loved it and would most definitely return.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sophia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 30 April 2014
Hello
Thank you for the comments and delighted you enjoyed your stay with us. Hope you will get the opportunity to visit us again soon.
Many thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,589 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (233)
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English first
Northamptonshire, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 22 April 2014 via mobile

Visited this hotel for a short stay (3 nights) in April. The food at the restaurant next door Is great and overall I feel like The staff that work at the hotel are its greatest asset! Nothing was too much of a problem and they were very friendly!!!

Stayed April 2014, travelled as a couple
Helpful?
Thank ZoeLouise19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 30 April 2014
Hello
Thank you for your comments. I am delighted you were looked after so well by the team here and hope we will get the opportunity to welcome you again to the hotel.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, VA
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

I stayed here one night. It seemed to be a busy hotel with holiday events, therefore very crowded. It was a nice hotel; not a great location since it was outside of the city center. Nothing fancy in the rooms. I would stay here again if I was passing through Dublin, but not if I was going to spend more than a day - I'd stay closer to the center of the city.

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bailey415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 April 2014

I've stayed here twice for a total of a month, I travel to dublin for business and this is near the office so it's very convenient.

The staff is extremely helpful and kind. The rooms are OK, beds are comfortable enough. The restaurant has some great dishes although it's not cheap.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Roberto Javier Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerome, Idaho
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 12 April 2014

We were booked at the Grand Canal with our tour group. The room seemed fine until we sat on the beds. They were hard on the top, but then sank in. The twin bed was the worst of the two, we used it to store our suitcases only. Our 2nd and last night we hoped for a good night's sleep as we had to get up at 6:30 to head to the airport for the 1st leg of our 11 1/2 hours of flying home. At 1:45am we were awakened by a wedding group (who was partying in the hotel bar 3 floors below us) - they were yelling, laughing, slamming doors over and over. I called the front desk & was told they would take care of it. Half an hour later, as it still continued, I called again. I was told they would send up security. I never heard anything except continued yelling, laughing and slamming of doors. There was also a large group on the street below having quite a time, which we could still hear through the double windows. They should have never booked this group on the same floor as a tour group (who uses this hotel regularly) & then should have done something about this awful behavior.

  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Sheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheilaBaird, Manager at Grand Canal Hotel, responded to this review, 30 April 2014
Hello
Thank you for taking the time to post your comments. We are all very disappointed that your stay was disturbed in this way by other guests. We do make every effort to allocate groups together but with a number of different booking options available it is not always possible to recognise groups. The manager on duty that night made repeated attempts to control the guests and apologises he was not more successful.
Please do accept our apologises again and our assurance that this was an isolated incident.
Thank you again for your feedback.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 10 April 2014

Booked this hotel based on the fact it was close to Bord Gais Theatre, it is indeed a short walk, and the hotel provides car parking, which is very convenient, and free until 1pm the following day, so we took advantage of this and walked to the city centre for a bit of shopping the next day. The rooms were clean and welcoming, the beds very comfortable! We had gone to the matinee show of War Horse, and planned to go into town for dinner that evening, but instead we went to the Gasworks, which is the bar within the hotel, where we had an excellent meal.
All the staff were polite, helpful and friendly, a very enjoyable overnight stay, would definitely stay again!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 30 March 2014

Stay here for work but its a great base for those wanting to visit Dublin. Rooms are clean and spacious, staff are friendly and you cannot beat the location.

Taxi's are readily available from right outside and those wanting to get to the Aviva stadium can do so in a short 5-10 minute walk.

There is also a great bar/pub attached to the hotel with other ones very close by if the one here is not your kind of thing.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank beekay220280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Canal Hotel

Property: Grand Canal Hotel
Address: Grand Canal Street Upper | Ballsbridge, Dublin Dublin 4, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Dublin
#29 Luxury Hotel in Dublin
#33 Business Hotel in Dublin
#40 Family Hotel in Dublin
#43 Romantic Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Canal Hotel 4*
Number of rooms: 142
Official Description (provided by the hotel):
Experience Irish hospitality as it should be at the Mc Eniff Grand Canal Hotel in picturesque Dublin 4. Featuring a coveted location in the heart of the city centre, the newly refurbished hotel is only steps from the vibrant Grafton Street shopping promenade.At the meeting point of the Dublin's technology hub & Ireland's Broadway like theatre district of Grand Canal dock, The Grand Canal Hotel is truly amidst the best of what the historic Georgian city of Dublin has to offer, such as the Bord Gais Energy Theatre, Aviva Stadium, Trinity College, The Irish Financial Services Centre, The RDS, Convention Centre Dublin and The 3Arena. The 142 beautifully appointed guest rooms and suites cater to the need of the most discerning travelers, featuring start-of-the-art smart televisions and complimentary 50mg WIFI as standard. The Business Executive floors of the Grand Canal Hotel provide additional luxury and exclusivity to our corporate guests.After a relaxing nights sleep you can look forward to a sumptuous breakfast in the Epic restaurant, the hotels more formal dining choice. In a rush and don't have time for breakfast? Grab a coffee and a pastry at canal express. Gasworks bar, serving casual food and drink in a lively atmosphere, is the perfect location for an important business meeting or just an informal coffee with friends. The Grand Canal Hotel offers an array of additional facilities such as 2,200 square feet of fully equipped meeting and conference space, a fully equipped gymnasium and a two story parking for all guests. Business and leisure travelers alike will find comfort in the hotels friendly but professional environment, combined with the quality, efficiency and reliability that is synonymous with Irish hospitality. Step into a simple world of elegance where a friendly welcome awaits you. ... more   less 
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Also Known As:
Grand Canal Dublin
Hotel Grand Canal

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