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“Disappointing”
Review of Dylan Hotel

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Dylan Hotel
Ranked #17 of 151 Hotels in Dublin
Certificate of Excellence
Belfast N.Ireland
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Disappointing”
Reviewed 27 September 2008

This was a very disappointing experience .
We arrived mid afternoon and were intensely escorted to our room in the attic of the hotel . The room had a window but you had to stand on a lipstick stained sofa to see out . Stained and torn bed linen was to follow ............
We arrived back at 11.45p.m and requested a drink in the empty bar 35 mins later the night doorman sorted our request I must say my husband could have pulled a better pint!!!!!
Anyway in the morning there was a power cut in our room when I was in the shower.My husband checked the fuse box with little luck .
We then showered in the dark and I mean dark .
Upon check we commented on the problem and the difficulty on requesting help when you are in the middle of a shower this was greeted by shrug of the non English speaking receptionist's
shoulders and no apology . This wasn't the Irish hospitality I had expected .
Our previous visit to Dublin was to the Four Seasons and I can say my next visit will be to the Four Seasons where 5 star means 5 star !!!!

  • Liked — Location
  • Disliked — Non english speaking intense staff and tacky stained bedroom with out electricity!!!!!!!!!!!
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Belfastbt4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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963 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
San Anselmo, California
Level Contributor
103 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 17 September 2008

The Dylan is really over the top. The reception areas, bar, and restaurant were out of this world-like stepping into Wonderland. The staff was friendly, and I thought they'd be snobby! The room, however, is where the hotel really shone, with an amazingly comfortable bed, gorgeous bathroom, tv on a swivel pole in the middle of the room, great desk, etc., etc. We commented that it might be the most amenity rich room we'd ever stayed in. Room service was divine. There really isn't anything to complain about here if you go into it knowing it's a very contemporary, hip kind of place. The only detractor was that the location just isn't very central, a good or bad thing depending on what you're in Dublin for.

  • Liked — the fabulous room
  • Disliked — the smoked salmon on english muffin for breakfast, yuck!
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank NVRam123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonbridge
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2008

Where do I start?! I booked the Dylan for our first wedding anniversary and although slightly worried about the distance from the centre, the bus stop was 1 mins walk away, so no problem there.

I called the hotel the day before we arrived to arrange a few special extras. Strawberries and champagne on arrival plus a hot bath with rose petals. When we arrived the following day, I cancelled the bath as it was late and I didn't think we'd have time for it. Anyway, during our meal at the Still restaurant, I must have mentioned how tired the both of us were,because by the time we got back to our room, there was the hot bath free of charge!

We were upgraded on arrival to a 'style' room and my husband couldn't contain himself! "This is the best hotel I've ever stayed in..." he could have gone on for hours bless him. The decor may not be to everyone's taste, but I certainly enjoyed the effort they had gone to to design the room. The bed was huge (king I suspect), possibly too big unless shared with 2 more people!

The Still Restaurant is pure quality. The food was amazing and service impeccable. It's one of those places where everyone is well trained, happy to serve and also extremely attractive (sorry hubby!) They were kind to fit us in late in the evening (we'd only arrived at the hotel at 9pm) and serve us with the most succulent steaks they had.

As it's a boutique hotel, there's obviously no pool area, but I think this may spoil it and attract families, which is not really the point of the hotel. Perfect for a romantic getaway. I hope to go there again in the future.

  • Liked — Everything. The staff, the food and room, the bath!
  • Disliked — No pool, but I knew that anyway!
  • Stayed September 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sparkycuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 September 2008

The Dylan provides a great combination in both style and comfort. Tucked away on a quiet residential street, the bar is a happening scene, but once you get to your room it quiet and comfortable.

Great room design and the beds are wonderful. The staff is as friendly and helpful as you'll find in Europe.

Go across the street for breakfast. They have great oatmeal

  • Liked — rooms
  • Disliked — breakfast too pricey....go across street to cafe
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zeldon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London ,UK
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 September 2008

This hotel ticks all the right boxes. Top notch service, perfect rooms, the most amazing beds...best bet in dublin.

  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jowwoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 September 2008

We only stayed for two nights, a Friday and Saturday.
Our first room was average in size with a large bathroom but it had a view looking over the back of the kitchen and dustbins. We asked for another room if possible with a nicer view. We were offered another room with a lovely view but it was smaller all round which we took. Bed was comfortable but not huge and linen was top notch. The funky decor of the room was not to our taste but the bathroom was stylish and luxurious.
Apart from the beautiful, stunning yet very comfortable lime green and white lounge the rest of the public areas were again not to our taste-funky and dark and not very functional.
All staff that we encountered were exceptionally friendly, efficient and professional.
We only ate breakfast at the hotel which was expensive but very good.
It was a good 20 minute walk into the centre of Dublin which was fine, we enjoyed the stroll.

  • Liked — staff
  • Disliked — Public areas
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank SaffronF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montreal
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 September 2008

Fantastic and professional welcome set the tone for our 5 day stay at the Dylan . The hotel is located a 12 minute walk from the heart of Dublin on a quiet street. The rooms are large, clean and comfortable. The outdoor terasse is a great place to unwind at the end of the day and the bar has great atmosphere, music and a lively crowd until later in the evening.Definitely recommended.

  • Liked — service, rooms. bar , dining
  • Disliked — nothing
  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank blonddog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dylan Hotel

Property: Dylan Hotel
Address: Eastmoreland Place, Dublin 2, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Dublin
#15 Luxury Hotel in Dublin
#22 Romantic Hotel in Dublin
#24 Business Hotel in Dublin
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Dylan Hotel 5*
Number of rooms: 44
Official Description (provided by the hotel):
Sitting on an exclusive Victorian neighbourhood just off Baggot Street, the Dylan Hotel is Dublin’s leading five star boutique hotel. We offer opulent contemporary comfort in a unique landmark property. The hotel is housed in what was formerly the nurse’s home for the Royal City of Dublin Hospital, we take pride in the history and character of the unique building and hope you make the Dylan your home while you are in Dublin. Our location is a short walk to the Aviva Stadium, RDS, St Stephens Green and Grafton Street. The Dylan Hotel is a destination for the endless array of Dublin City’s fashion, leisure and business. Our luxury 5 star hotel is steps away from the top restaurants in Dublin, shopping and night life and houses the award winning Tavern Restaurant, Dylan Bar and terraces. ... more   less 
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Also Known As:
Dylan Hotel Dublin
Hotel Dylan

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