We went on a mid-week break in December. There were many positives; the food was excellent, the rooms were laid out very well and the staff were largely very helpful and attentive.
However, there were also some negatives; on our first night we set the aircon in our room; it turned out that it was faulty and was heating the room. This only became clear at about 3am when the room reached over 30 degrees, I didn't fancy the upheavel of moving room at that time of night. In the morning we complained and the impression I got from the reaction of the staff was that they knew there was a problem in advance of giving us the room but didn't want to put the room out of order. They moved us into a room where one of the TV's didn't work although this didn't bother us very much. At the end of the stay they tried to charge us the full price for the first night when I complained they took a bottle of wine off the bill which at around 10% of the nightly rate I said that I didn't believe this was adequate but it was the best they could offer.
Not an experience that justifies the price tag!
- Official Description (provided by the hotel):
- Sitting on an exclusive Victorian neighbourhood just off Baggot Street, the Dylan Hotel is Dublin’s leading five star boutique hotel. We offer opulent contemporary comfort in a unique landmark property. The hotel is housed in what was formerly the nurse’s home for the Royal City of Dublin Hospital, we take pride in the history and character of the unique building and hope you make the Dylan your home while you are in Dublin. Our location is a short walk to the Aviva Stadium, RDS, St Stephens Green and Grafton Street. The Dylan Hotel is a destination for the endless array of Dublin City’s fashion, leisure and business. Our luxury 5 star hotel is steps away from the top restaurants in Dublin, shopping and night life and houses the award winning Tavern Restaurant, Dylan Bar and terraces. ... more less
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- Also Known As:
- Dylan Hotel Dublin
- Hotel Dylan