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“Great break in Dublin” 5 of 5 bubbles
Review of Dylan Hotel

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Dylan Hotel
Ranked #15 of 153 Hotels in Dublin
Certificate of Excellence
Buckinghamshire
Level Contributor
70 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great break in Dublin”
5 of 5 bubbles Reviewed 29 December 2008

We picked the Dylan because of its great reviews on trip advisor. We were not disapointed.
The check in was very quick and we were quickly shown to our room. We had 202 which has 2 aspects and looks over a little park. The room was fantastic. It looked brand new. The bed was extremely comfortable and was turned down each night. The bathoom was very spacious with a great rain shower.

The hotel is only 15 mons walk from the St Stephens Green so there are many different restaurants to choose from if you choose to eat outside the Dylan.
The Dylan has an extremely trendy bar and serves great cocktails. It is apparently the place to be in Dublin.
The breakfast was extremely good. The full Irish is one of the best cooked breakfasts we have ever had.
All in all a great place to stay and would recommend it to anyone looking for a stylish luxury hotel in Dublin

  • Liked — The decor
  • Disliked — Nothing
  • Stayed December 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Caterham101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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940 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Aberdeen, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 28 December 2008

We went here for Valentines night and I can honestly say that I couldnt fault this hotel at all. Everything about it is perfect. The room was gorgeous, the food was lovely and the staff were so attentive.

I would love to stay here again.

  • Liked — The room was amazing
  • Disliked — Nothing I can think of
  • Stayed February 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lilypods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
American in Ireland
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 22 December 2008

This hotel is the absolute picture of perfect modern Irish hospitality. Exquisitely restored, it is sumptuous without being vulgar, stylish without being fake, and fantastic without taking itself too seriously. Friendly, kind and genuine staff make you feel exceptionally welcome, and take care of every detail. The building itself is a sight to behold, it is a complete work of art, and really defies description. A perfect balance of modern irreverence, Irish build-craft, and international glamor, it just oozes confidence from every corner. We stayed in two different rooms, and each one was perfect in every detail. Opening up the beautiful door is like opening the lid of a jewelery box, everything inside glitters and just begs to be touched. The lighting is perfect, giving you bright task lights and an ambient cool glow in the evening. The ceilings, with beautiful natural wood beam inserts, are calming and warm, and the bathrooms packed with decadent toiletries you actually want to use. Valet parking puts away and retrieves you car in a heartbeat, room service is fast, and picking cool drinks from the massive bar menu is almost as much fun as drinking them in the sexiest bar ever. You feel like a rock star, a real one, not a tacky X-Factor winner massacring your favorite rock classics..! If you don't think this is the most brilliant hotel ever, don't embarrass yourself by telling everyone, the stunningly unique and joyful experience that is the Dylan has been wasted on you. But hey, cheer up! There are over 3800 Holiday Inn's worldwide, and many of them even have a free breakfast buffet.

  • Liked — Charming staff, stunning facility, great bar and restaurant
  • Disliked — nothing
  • Stayed December 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank CaTxEi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, Wales
1 review
2 of 5 bubbles Reviewed 15 December 2008

We went on a mid-week break in December. There were many positives; the food was excellent, the rooms were laid out very well and the staff were largely very helpful and attentive.

However, there were also some negatives; on our first night we set the aircon in our room; it turned out that it was faulty and was heating the room. This only became clear at about 3am when the room reached over 30 degrees, I didn't fancy the upheavel of moving room at that time of night. In the morning we complained and the impression I got from the reaction of the staff was that they knew there was a problem in advance of giving us the room but didn't want to put the room out of order. They moved us into a room where one of the TV's didn't work although this didn't bother us very much. At the end of the stay they tried to charge us the full price for the first night when I complained they took a bottle of wine off the bill which at around 10% of the nightly rate I said that I didn't believe this was adequate but it was the best they could offer.

Not an experience that justifies the price tag!

  • Stayed December 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank ChrisLCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dylanGM, General Manager at Dylan Hotel, responded to this review, 16 December 2008
Dear ChrisL.

Thank you for taking the time to share your thoughts following your visit to dylan. I would once again like to apologise to you for the fault in the air conditioning in your room. I can assure you that we were not aware of this until it was brought to our attention. Indeed, the entire air conditioning system at dylan had undergone a regular service just weeks before your stay, and had been given a full "clean bill of health". I hope that the upgrade from the Style room to one of our Experience Suites compensated somewhat for the discomfort you experienced.

Occassionally, a technical fault occurs on hotel televisions - this is very easily rectified as they are all controlled centrally. I am sorry that one of the two in your new room did not work at the time of your stay.

I am delighted to read that you enjoyed the food and our bedrooms, and that you found our staff to be both helpful and attentive. We do strive to ensure all of our guests leave with only happy memories and a positive impression of dylan. I am terribly sorry that you experienced these maintenance failures, and do hope that we will have the opportunity of welcoming you both back to dylan very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 13 December 2008

Our stay in the Dylan Dublin was ok, except for the breakfast that is very poor. There was no bread, cheese, and just some cold cuts on Saturday and nothing except for some smoked salmon on Sunday. Besides that the breakfast room was not clean, as there were huge spider webs in the breakfast room (inside of the window).

Asking the staff for bread, cheese or cold cuts, it was as if the staff did not understand it...The English language skills of the staff during breakfast are very poor.

A complain at the reception upon check out was heard but not even an apology followed. This is not the way it should be handled, especially if you claim to be a 5 star hotel

P.S. don’t bring the CD that is in the room, you’ll be charged for it and the compilation does not run smoothly it has some hick ups…

Staying at a 5 star hotel should be perfect, this was not. We will not stay there again, than we prefer staying in a 5 star hotel that offers 5 star services like the 4 seasons.

  • Liked — The bar
  • Disliked — Breakfast
  • Stayed December 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MartBvB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dylanGM, General Manager at Dylan Hotel, responded to this review, 16 December 2008
Dear Marvb,

Thank you for your comments. I am terribly sorry that your visit did not meet with your expectations, and that you experienced difficulties at breakfast. We unfortunately were restricted during the time of your stay by a re-call of all pig-meat products in Ireland, which explains the lack of availability of some items. Breads and cheeses are always available on our breakfast buffet table.

I am surprised that you encountered language difficulties at breakfast, as all of our restaurant staff speak English.

Cleanliness at dylan is of paramount importance to us. Indeed, we are regularly inspected by the Irish Accommodation Services Institute, who have awarded us for our standards. There is no excuse for cobwebs in windows, and I can assure you that any that are created during the day are removed within hours.

The dylan CD is indeed a chargeable item, and is listed as such on the mini bar price card in each bedroom.

Marvb, we pride ourselves in the high level of service that we offer at dylan, and I am extremely sorry that we fell down on certain points during your stay. I do hope that we will have the opportunity of welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wells, England
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 10 December 2008

I booked this hotel for a two day break for my partner's birthday. The minute I spoke to reception I knew we were in for a treat. The receptionist was professional yet welcoming and friendly. The whole hotel has the "Wow Factor" from the minute you walk through the door, and just oozes luxury. The whole interior design is amazing and it takes a while to take in all the detail. Our room was gorgeous, a tasteful mixture of comtemporary and decadence with a huge bed and seating area with a large flat screened tv mounted on a pole in the center of the room. You could swivel it around to view from the seating area, or from the bed, what an innovative idea! There was an ipod dock, and complimentary music, thick good quality robes, large fluffy towels, and luxury toiletries. The bathroom had a huge walk-in shower with side jets and deluge shower, a very large bath, and tv on the wall. There was a turn-down service whereupon the bed was re-made, towels and toiletries were replaced and chocolates were left on the bed. The bar was a treat, so was the service, the staff and breakfast, which consisted of a buffet of cerials, fresh fruit platter, yogurts, cold meats and smoked salmon, a good choice of juices, and excellent choice of hot dishes. I am well travelled but can say hand on heart this is the best hotel I have ever stayed in. I can't fault it and can't wait to return. Congratulations to the Dylan and all it's staff - a cut above the rest.

  • Liked — Everything
  • Disliked — Having to leave
  • Stayed November 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Carol5LL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 1 December 2008

I read about the Dylan hotel in the NY Times travel section and when I checked out their website was hooked immediately. The Hotel is in a quiet location, yet fairly close to the city centre, the staff is extremely helpful and pleasant, our room was spacious, clean and tastefully decorated. We also enjoyed having drinks at the Hotel bar (they mix some mean martinis!). I certainly wouldn't mind going back in the future. If I absolutely had to find a flaw... maybe the buffet breakfast could use an overhaul.

  • Stayed November 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank VictoriaAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dylan Hotel

Property: Dylan Hotel
Address: Eastmoreland Place, Dublin 2, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Dublin
#13 Luxury Hotel in Dublin
#22 Romantic Hotel in Dublin
#24 Business Hotel in Dublin
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Dylan Hotel 5*
Number of rooms: 44
Official Description (provided by the hotel):
Sitting on an exclusive Victorian neighbourhood just off Baggot Street, the Dylan Hotel is Dublin’s leading five star boutique hotel. We offer opulent contemporary comfort in a unique landmark property. The hotel is housed in what was formerly the nurse’s home for the Royal City of Dublin Hospital, we take pride in the history and character of the unique building and hope you make the Dylan your home while you are in Dublin. Our location is a short walk to the Aviva Stadium, RDS, St Stephens Green and Grafton Street. The Dylan Hotel is a destination for the endless array of Dublin City’s fashion, leisure and business. Our luxury 5 star hotel is steps away from the top restaurants in Dublin, shopping and night life and houses the award winning Tavern Restaurant, Dylan Bar and terraces. ... more   less 
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Also Known As:
Dylan Hotel Dublin
Hotel Dylan

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