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“Great Hotel!”

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Hilton Dublin Kilmainham
Ranked #22 of 151 Hotels in Dublin
Certificate of Excellence
Tampa, FL
1 review
“Great Hotel!”
Reviewed 2 April 2013

This was our first hotel stop in our honeymoon through Ireland and it was a great one. We arrived super early (around 8am) and the hotel was able to get us checked in and in our room right then which was a great surprise - allowed us to freshen up and unpack after flying overnight to get to our destination. The staff was amazing here. To get us started on our journey around Dublin, we had the pleasure of meeting with Brian O'Reilly who helps guide hotel guests and make recommendations based on what they want to do. He was amazing!!! He pointed out everything on our map, made recommendations on local transportation (hop on hop off green bus was a great recommendation - hits all the stops and provides great tour guide type info as well and the stop is right across from the hotel), and even gave us a great local eating recommendation for dinner. He even helped guide us to our next destination before we started our drive across country. Brian was the best - we definitely recommend talking with him. As for the room, it was very nice and comfortable and gave us all the amenities we could ask for. We had a great time in Dublin and the Hilton Kilmainham was a big part of that. Thanks to all of the staff and especially Brian for making our honeymoon so special!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FLTraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre M, Director of Sales at Hilton Dublin Kilmainham, responded to this review, 8 April 2013
Dear FLTraveler23
Thank you kindly for taking the time to leave such a lovely review on Tripadvisor.
I am delighted to see you enjoyed your stay with us . Thank your for your wonderful feedback about the team here and of course your kind words for Brian. He really is an asset to the hotel, tailoring each recommendation to guests particular needs. Thank you for choosing the Hilton Dublin Kilmainham as part of your honeymoon. I do hope the rest of your trip was enjoyable.
It would be our pleasure to welcome you both back to our hotel in the future.
Kind regards
Deirdre Moriarty
Director of Sales
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2,064 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (264)
Date | Rating
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English first
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 April 2013

Stayed for two nights, great service at reception, well informed staff. Stayed in a family room, great space, excellent beds, and very clean. Great location Kilmainham Gaol across the road, with hop on hop off stop to tour the rest of Dublin. Restaurant good standard, varied menu, good service, well priced. Brian O'Reilly Corporate Taxi Service absolutely outstanding, a real gem of an Irishmen, even received a true Irish hug!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Penguin1411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre M, Director of Sales at Hilton Dublin Kilmainham, responded to this review, 9 April 2013
Dear Penguin1411

Thank you kindly for taking the time to leave such a lovely review on Tripadvisor.
I am delighted to see you enjoyed your stay with us and found our location so central for
sightseeing. Thank you for your lovely comments regarding the team and of course Brian. I am
delighted you got to meet him, he really is invaluable in his knowledge of Dublin.
We would be delighted to welcome you back to our hotel in the near future.

Kind regards

Deirdre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 April 2013

Recently stayed here for 1 night Saturday, we had a beautiful room, spacious and a really comfortable bed. We had a beautiful dinner in the restaurant with a steak that was cooked to perfection. The staff are all so friendly and helpful. Breakfast was a mammoth affair and even included my husband’s latest craze homemade muffins... Yum Yum Lovely addition. Only negative was the pay parking (but you are almost in the city however €12.00 per night!) and the price of the bottles of wine in the restaurant at an average of €28.00 a bottle – maybe an addition of a slightly cheaper alternative... over all good nights break and will be back...

Room Tip: If you are a bit claustrophobic you might want to make sure that you request a room with a window...
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizzyireland32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre M, Director of Sales at Hilton Dublin Kilmainham, responded to this review, 9 April 2013
Dear lizzyireland32

Thank you for you for your lovely review of our hotel on Tripadvisor.

I am delighted to see you enjoyed your stay and had a chance to sample our Hilton Breakfast
including our new muffins. Thank you for your lovely review of our restaurant, the steak really is
a must. I have passed your additional comments regarding the parking and the wine to our
management team and thank you for your valuable feedback.

We look forward to welcoming you both back to our hotel.

Kind regards

Deirdre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 April 2013

Really enjoyed our stay here for one night. Very convenient for access to the city. The only problem was that on arrival in our room there was no hot water in the taps. Informed staff of this who stated they would rectify it while we were eating in the restaurant. Returned 2 hours later and the receptionist confirmed the hot water had been restored. Was disappointed that it was still cold when I checked again so we had to be moved to another room at around 10pm. Staff were apologetic but we expected the problem to be fixed when we first reported it. Everything else about the hotel was fine. Breakfast the next day was delicious with a great selection. Cant fault the hotel for anything else staff were extremely helpful and friendly. Thanks

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SabrinaC83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre M, Director of Sales at Hilton Dublin Kilmainham, responded to this review, 9 April 2013
Dear SabrinaC83
Thank you for taking the time to leave such a lovely review on Tripadvisor.
I am delighted to see you enjoyed your stay with us and found our location so central. Please
accept my apologies for any inconvenience caused with the hot water issue. We aim to resolve
maintenance issues as soon as they arise.
We look forward to welcoming you back to the Hilton Dublin Kilmainham

Kind regards

Deirdre
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Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 April 2013

The hotel is perfect nothing to fault. Checkin was 2 minutes. The room that we got was as you see on the photos of the hotel rooms on tripadvisor. King size bed, fridge, wine glasses, the usual tea and coffee stuff. We got free Wifi. Helped us with the roaming 3G charges. The only small problem is 3 miles out from the city centre. A bit of a trek on foot after a long day of sightseeing. Lol.

Didn't have dinner here as we wanted to try he Italian across the road. (Which was a bad mistake) lol. Avoid at all cost. The food at the hotel are reasonable price and drinks are also what you will pay for in a hotel.

All in all, we are very pleased with the hotel and will recommand it.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcusT127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2013

Stayed for 2 days, tourist from the US. Appreciated the closeness to a hop-on hop-off bus stop.
Cannot praise the staff enough - incredibly helpful in all aspects. From check in, to concierge (especially Brian!), to bartender service (Adam was great!) all exceeded expectations.
Rooms were typical for a Hilton - what we were expecting which was a good thing.
For roughly 6 euro three of us were able to hop on a bus and go down to Temple Bar to have a great time. Even the people on the bus were incredibly friendly.
Would definitely stay here again!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre M, Director of Sales at Hilton Dublin Kilmainham, responded to this review, 2 April 2013
Dear Ron G

Thank you for taking the time to leave such a wonderful review on Tripadvisor.

I am delighted to see you enjoyed your stay with us and found our location so central. Thank you also for your feedback regarding the team, they are delighted with your comments. I am delighted you got to meet with Brian, his knowledge of Dublin really is an asset to us in the hotel.

We would be delighted to welcome you back to the hotel on your next visit to Dublin.

Kind regards

Deirdre
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Wien
Level 5 Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 March 2013

Actually a very mediocre Hilton if not say this is not Hilton-standard: empty minibar, staff is not able to call you a taxi, breakfast-staff extremly unfriendly, bar closes 11pm. Rooms are ok, but nothing special. Location is ok, but not very central.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAU_03_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre M, Sales & Marketing Co Ordinator at Hilton Dublin Kilmainham, responded to this review, 9 April 2013
Dear Mau_03_2011

Thank you for kindly leaving us a review on Tripadvisor.

Please accept my apologies for any inconvenience caused to you during your stay with us. If you would like to contact me at Jennifer.dalton01@hilton.com, I would be delighted to get further feedback from you.

Kind regards
Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Dublin Kilmainham

Property: Hilton Dublin Kilmainham
Address: | Kilmainham, Dublin D08 XAK3, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin > Kilmainham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Dublin
#30 Romantic Hotel in Dublin
#33 Family Hotel in Dublin
#35 Business Hotel in Dublin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Dublin Kilmainham 4*
Number of rooms: 120
Official Description (provided by the hotel):
Located on the most accessible edge of Dublin city centre, the Hilton Dublin Kilmainham hotel is the perfect base for both business and tourism. Guests can look forward to having some of Dublin's top visitor attractions on their doorstep, including Kilmainham Gaol, the Guinness Storehouse, Phoenix Park, Dublin Zoo, the Royal Hospital Kilmainham and Old Jameson Distillery. ... more   less 
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Also Known As:
Hilton Dublin Kilmainham Hotel Dublin
Dublin Hilton

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