We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“rude and arrogant reception staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Radisson Blu Royal Hotel, Dublin
Ranked #16 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed 20 October 2008

Shared a room with colleague at medical conference,having booked a twin non-smoking room well in advance of event. Given room on 3rd floor, discovered next morning due to smell, we had been given a smoking room. Complained to female receptionist and were eventually offered a smaller rm on 2nd floor with no drawers. Since we were 2 ladies staying for 4 nights requiring more than just hanging rails, we asked could we have a room with drawers and were initially told that none of the rooms had any! We were then offered a double room with a pull out bed and drawers on the 1st floor. Since neither of us wanted to sleep on a pullout bed, particularly for what we were being charged, we declined. We were told by male receptionist that he "didn't have a joiner available to make any!", "we dont have drawers in case you leave something behind" and were then offered an office filing cabinet! We had to live out of our suitcases for the duration of our stay. Tip, if you want a bigger room with drawers book a smoking room or a room on the 1st floor. This is a really beautiful hotel but I think the furniture is certainly more style over function or perhaps catering for 1 night stays only. The breakfast and staff in the restaurant were excellent but due to the rudeness and arrogance of the reception staff, we will not be back.

  • Stayed: September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank carolmccGreenisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,272)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,870 - 1,876 of 2,272 reviews

Reviewed 8 October 2008

Stayed here for one night on business.

The hotel is quite new, and is located about 5 minutes walk from the Temple Bar area of Dublin.

Check in was very straight forward, and the staff were very friendly and helpful.

I had a room on the 5th floor, and the room was great. It was average sized, but had a fantastic bathroom (separate bath and shower) big screen TV, and all the amenities you'd expect from a hotel of this standard.

The hotel bar - like most of Dublin was quite expensive, and we did not dine at the hotel, though there looked to be plenty of choice. Breakfast was a fantastic spread - practically every type of breakfast food you could imagine!

Absolutely recommended, the only think that stopped the 'excellent' rating was that it is quite expensive.

  • Stayed: September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank Joolsleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2008

Stayed here for 2 days with my family in connecting rooms. It was a very good stay but somewhat expensive, even for Dublin standards.

The hotel is brand new and has a great design on the inside and is perfectly located. Close to everthing, but in a relatively quiet street. Nice!

The rooms look great and are of average size. Good beds and nice batrooms. The restaurant is very good.

Would go back if staying in Dublin.

  • Stayed: August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank itzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2008

Spend a long weekend in Dublin spending three nights in this hotel. Weather was great for September!

No real complaints about the hotel. It is modern, clean, well furnished with helpful staff. Somehow a little clinical. I think we would have preferred something a little more quirky.

Front of house and restaurant staff totally non-Irish as far as I could tell. All keen to help.

Hotel location is good. On southside five minutes walk from Temple Bar, Grafton Street and other attractions

Decided to upgrade to a “Business Class” room on arrival – double bed, larger room on top floor. Trouble was my partner couldn’t handle the all consuming brown décor – so we move to another “Business Class” two floors down with twin beds. Much the same size – only lighter décor and with a much smaller flat screen TV.

Only ate breakfast in the hotel. Pretty good with a wide range of options.

On the whole an above average hotel experience.

  • Stayed: September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank timfoggo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2008

This hotel is in a brilliant location for visiting Dublin especially if your want to be in the heart of the city but dont want the noise of the centre. Very modern, great design, rooms were spot on very comfortable and spotless. Staff very helpful, smiley and friendly. Quiet area but only 2 streets away from great night life and shopping. We would definately stay there again.

Stayed: September 2008
Thank MrKCUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2008

i stayed here for 2 nights and was very happy indeed.the location is excellent for shopping and partying with both templebar and grafton street less than 10mins walk away.the rooms were of a very good standard and bathrooms were very clean.breakfast was excellent and front bar had a nice feel to it.overall staff were very pleasant.myself and my wife stay in dublin every couple of months and both agree that this will be our hotel of choice from now on.in my opinion this is the best hotel in dublin!!

  • Stayed: September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank armagh222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2008

We stayed at the Radisson SAS Royal Dublin for our 3 nights in Dublin, starting off our 12 day drip to Ireland. It was great! The location was wonderful... the hotel is CLEAN (and I'm VERY picky about hotels being clean)... staff friendly. I really can't think of a negative.

  • Stayed: June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank devinelyjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dublin hotels
0.4 mi away
The Morrison, a DoubleTree by Hilton Hotel
0.3 mi away
The Westbury
The Westbury
#7 of 150 in Dublin
4,042 reviews
0.2 mi away
Brooks Hotel
Brooks Hotel
#10 of 150 in Dublin
2,370 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Fitzwilliam Hotel Dublin
1.2 mi away
The Marker Hotel
The Marker Hotel
#2 of 150 in Dublin
3,409 reviews
0.7 mi away
The Merrion Hotel
The Merrion Hotel
#1 of 150 in Dublin
3,405 reviews
Show Prices
Show Prices
Show Prices

Been to Radisson Blu Royal Hotel, Dublin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Royal Hotel, Dublin

Address: Golden Lane | D08 VRR7, Dublin 8, Ireland (Formerly Radisson SAS)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Dublin
#8 Business Hotel in Dublin
#9 Family Hotel in Dublin
#15 Luxury Hotel in Dublin
Price Range: £139 - £385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Royal Hotel, Dublin 4*
Number of rooms: 150
Official Description (provided by the hotel):
This Dublin hotel's location provides guests with elite access to city centre attractions, such as Trinity College and Dublin Castle. The hotel sits at the crossroads of Golden and Chancery lanes, just steps away from popular restaurants, theatres and nightclubs. Located 12 kilometres from Dublin International Airport, this hotel offers the ideal accommodation for both business and leisure travellers.Centrally located hotel in Dublin offers convenience. The stylish and sophisticated Radisson Blu Royal Hotel, Dublin sits at the crossroads of Golden and Chancery lanes, a few steps away from popular theatres, restaurants, bars and nightclubs. Situated in the heart of Dublin, the hotel's location affords guests prime access to Trinity College, Dublin Castle and the city's famous shopping district, Grafton Street. This Dublin hotel boasts 150 spacious, well-appointed rooms and suites, in-house restaurant and bar and modern meeting facilities for 400 delegates in an ideal city centre setting.This Dublin hotel is near popular attractions and less than 12 kilometres from Dublin International Airport.The 150 spacious guest rooms and suites provide premier amenities like Free high-speed, wireless Internet access and 24-hour room service.V'n V Restaurant serves the Super Breakfast Buffet, as well as a dinner menu, offering a different culinary experience each day.Enjoy cocktails and light meals at SURE Bar, a modern and stylish Irish bar.The Vintage Room presents a selection of vintage whiskeys, spirits, wines and Champagnes and fine cuisine.Guests receive access to the on-site business centre and the nearby Iveagh Fitness Club.This city centre hotel houses 15 contemporary meeting rooms, a ballroom and two unique meeting venues on the seventh floor overlooking city centre.Secure, underground car parking is available for 40 vehicles. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, TripOnline SA, Hotels.com, HotelsClick, Cancelon, Ebookers, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Radisson Blu Royal Hotel, Dublin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Royal Hotel, Dublin Hotel Dublin
Radisson Dublin
Dublin Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing