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“Nice Hotel, pity they couldn't cope with breakfast!”

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Maldron Hotel Parnell Square
Ranked #48 of 151 Hotels in Dublin
Certificate of Excellence
GreenLeadersSilver level
Reviewed 13 February 2014

Stayed here with a party of 12 others for two nights and have to say the hotel is very pleasant if not just a little way off the main area. We stayed on a B&B rate however found the breakfast a hit or miss and it sort of spoiled the feeling. On both mornings we had to ask the staff to top up the hot Buffett as there was no choices left. It was obvious as the hotel was busy that they didn't step up at breakfast time as all 12 of us were left feeling we hadn't been served well and all of us had an early lunch to make up for the poor breakfast. I would like to stay again but I would do room only.

Room Tip: Best to book room only.
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  • Stayed: January 2014, travelled with friends
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Thank CameronsPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you for taking the time to review your stay on tripadvisor.

I was very disappointed to hear about the poor service you received in the restaurant at breakfast. This behavior is unacceptable and not indicative of the levels of service we strive to offer here at the Maldron Hotel Parnell Square. I can assure you all members of the restaurant team will have full training regarding this to ensure this does not happen in future.

We thank you once again for your feedback and we hope to welcome you back to the hotel in the near future.

Kind Regards,
Philip Uzice

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1,058 - 1,064 of 3,090 reviews

Reviewed 13 February 2014

I stayed in this hotel with my partner while we were in Dublin for the Maroon 5 concert in January. Overall I was dissapointed with the hotel. The staff were not the friendliest ive ever encountered to begin with, seemed pretty uninterested. The room was freezing the whole time we stayed and overall was just depressing. We left a note on the handle of the door saying that our room didnt need cleaned but the maids decided to clean it anyway, moving everything we had set out, at one point moving our concert tickets! The double bed was also broke on one side making for a very uncomfortable stay.

Overall very dissapointing and wont be back.

  • Stayed: January 2014, travelled as a couple
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1  Thank MattFord2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you for taking the time to review your stay on tripadvisor.

I was very disappointed to hear about the poor service you received. This is not indicative of the levels of service we strive to offer here at the Maldron Hotel Parnell Square. Were these issues brought to the attention of any senior member of staff during your stay? I can assure you all members of the hotel team will be queried in relation to these issues.

We thank you once again for your feedback, I hope you will reconsider and return to the hotel in the near future.

Kind Regards,
Philip Uzice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

Booking in took time was slow as there were 10 of us in 5 twin rooms each paying individually and their system didn't seem set up for this. Although staff were friendly and courteous throughout the stay.

  • Stayed: February 2014, travelled with friends
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Review collected in partnership with Easytobook.com
Thank Stewart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you for taking the time to review your stay on tripadvisor.

In regards to the slow check in, I apologise for this and your comment will be taken on board.

We hope to welcome you back to the hotel in the near future and we thank you once again for your review.

Kind Regards,

Philip Uzice

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Reviewed 12 February 2014

A great spotapart from the noise on asaturday night . Went there with my husband and daughter had a fantastic dinner the night we got there .the staff are kk but grunt more than talk. In the saturday from half eleven until 4 ish all we could hear was shouting banging as in there was a oarty outside the door

  • Stayed: January 2014
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Thank sineadmc2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

The Maldron Hotel Parnell Square, Dublin has wonderful, helpful staff, the hotel is very clean and its location was not a problem. Great value as well. Shops are down the road and the wonderful Hugh Lane Museum around the corner.

  • Stayed: February 2014, travelled on business
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Thank rugbyireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you for taking the time to review your stay on tripadvisor.

We were delighted you enjoyed your stay.

We thank you once again for your feedback and we hope to welcome you back to the hotel in the near future.

Kind Regards,

Philip Uzice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

Stayed here not too long ago, room was nice, restaurant was very nice the waiting staff was great especially Ryan very helpful! Located close to the Center bit of a walk to temple bar but other than that I felt the hotel way very good standard

  • Stayed: December 2013
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Thank CraigMurphy1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you for taking the time to review your stay on tripadvisor.

The team and I were delighted to receive such positive feedback, in particular Ryan regarding the friendly, helpful service. The entire team strives to offer excellent customer service and we were delighted to receive such a nice comment.

We hope to welcome you back to the hotel in the near future and we thank you once again for your review.

Kind Regards,

Philip Uzice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

Found everything pretty average. Not really worth the cost.

Simple things like biscuits, slippers etc would have been nice.

Shocking to pay 2.50 euro for a shower cap!!! Should be complimentary after purchasing a room. Very unimpressed with that.

  • Stayed: February 2014
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Thank Lucy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maldron Hotel Parnell Square

Address: Parnell Square West, Dublin D1, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Dublin
#25 Business Hotel in Dublin
#38 Romantic Hotel in Dublin
#42 Family Hotel in Dublin
Price Range: £59 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maldron Hotel Parnell Square 3*
Number of rooms: 126
Official Description (provided by the hotel):
Located on Parnell Square Dublin 1, Maldron Hotel Parnell Square offers guest contemporary and stylish accommodation right in the city centre. Close to all tourist attractions including Hugh Lane Gallery, James Joyce Centre, Trinity College, Christchurch Cathedral, and shopping and entertainment. Nearby business districts at IFSC and Eastpoint Business Park are both a short driving distance. Free internet access, onsite parking (€fee), spacious bedrooms, 3 meeting rooms and Stir Restaurant and Cafe Bar. ... more   less 
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Also Known As:
Maldron Hotel Dublin
Comfort Inn Dublin

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