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“A good option in Dublin”

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Maldron Hotel Parnell Square
Ranked #46 of 150 Hotels in Dublin
Certificate of Excellence
GreenLeadersSilver level
Reviewed 28 April 2014

Maldron has a good location. If you like to walk, it's a 5 minutes walk from O'Connell Street. They also have balanced prices, even to the breakfast which is optional. Front desk always available to help with good tips of Dublin.

  • Stayed: April 2014, travelled as a couple
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Thank arnaldogalvao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for taking the time to post your review on tripadvisor.

The entire team and I were delighted you found the hotel to be so conveniently located and the prices to be of good value.

We hope to welcome you back to the hotel in the near future and we thank you once again for your review.

Kind Regards,

Philip Uzice

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980 - 986 of 3,070 reviews

Reviewed 28 April 2014

Rooms were nice and we were able to check in early. Dorset St. which is one side of the hotel doesn't look like a particularly nice area, but if you head in the other direction O'Connell St. is not too far. Probably worth 3.5 as a rating.

  • Stayed: April 2014, travelled with friends
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1  Thank fishlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for taking the time to post your review on tripadvisor.

We were delighted that you fount the rooms to be so nice and the location convenient.

Thank you once again for yor review and we hope to welcome you back to the hotel in the near future.

Kind Regards
Philip Uzice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

We arrived at Parnell Square at 10am expecting to drop off our bags as check in was not until 2pm. However, after a very warm welcome, we were told our room was ready! Customer service at the hotel was excellent and I would highly recommend the hotel to all for the price we paid. An excellent online deal of dinner, bed and breakfast with exceptional customer service! We will be returning!

  • Stayed: April 2014
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1  Thank smirni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for taking the time to review your stay on tripadvisor.

I was delighted you enjoyed your stay with us and found the service from the staff to be so good.

We strive to excel at customer service and I am delighted that we achieved this.

Once again we thank you for your review and we hope to welcome you back to the hotel in the near future.

Kind Regards,

Philip Uzice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Honestly, we expected more. Everything from so-so front desk service to a lack of information to the worst paint job that I have ever seen in any place of business are the reason for this rating.

We arrived on Good Friday and asked about pubs and restaurants. They never told us that none are open on Good Friday, nor did they tell us that, as guests, we could have drinks in the hotel bar. When we finally sorted that out and returned to the hotel we were then told that we had to order food in order to get a drink on Good Friday. We were ok with that, but they then told us that they were too busy and couldn't serve us. Very disappointing communication. Of course, there was a language barrier because none of the employees were native English speakers, but the lack of communication was disconcerting.

We also didn't love the location. The area seems somewhat run-down and dirty. Cab service was easy and cheap, and the desk helped us with that, but we had trouble getting help from the front desk on what was walkable. They gave us a map but that was it.

  • Stayed: April 2014, travelled as a couple
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2  Thank Cambria5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for taking the time to review your stay on tripadvisor.

I was very disappointed with the negative feedback and that you did not enjoy your stay.

We are currently in the process of painting the all bedrooms in the hotel and we aim to have all rooms fully painted in the next few weeks.
I apologise that the full information regarding the policies on Good Friday were not explained on arrival, and the breakdown of communication between the front desk and the restaurant. Training is currently being carried out with all members of the team to ensure in future all information is available to each member of the team and communicated on arrival to each guest.
Once again I apologise that you did not enjoy your stay and should you wish to discuss this further please do not hesitate to contact me on puzice@maldronhotels.com.

Kind Regards,

Philip Uzice

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Reviewed 24 April 2014

My husband and I stayed here for the Easter Weekend. Fantastic value for money, all the staff
very friendly and helpful, we had dunner the first evening and it was very good value and great quality. Very near the center of everything. Would recommend and will stay again.

  • Stayed: April 2014, travelled as a couple
    • Value
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Thank abrewy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for taking the time to review your stay on tripadvisor.

The entire team and I were delighted with your feedback and that you found the hotel to be so comfortable, convenient and the staff were so friendly.

We thank you once again for your review and we hope to welcome you back to the hotel in the near future.

Kind Regards,

Philip Uzice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

I stayed here for 2 nights in March. Location is perfect as not to be in the center of all the noise. Staff was very helpful and the breakfast was great. The room, 2 doubles, was spacious and very clean. The beds were pretty comfortable and the bathroom was clean. I would stay here again.

Stayed: March 2014, travelled with friends
2  Thank Stevens281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 18 April 2014

Dear Stevens281,

Thank you for taking the time to review your stay on tripadvisor.

The entire team and I were delighted you enjoyed your stay with us and found the hotel to be so comfortable, clean and the service to be so good.

We thank you once again for your feedback and we hope to welcome you back to the hotel in the near future.

Kind Regards,

Philip Uzice

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

Maldron Hotel is definitely worth its money! The rooms are big and cosy, a little loud though. Maldron is situated very close to the City center and all the shopping facilities. The bus stop to the Airport is just around the corner, the staff is very friendly and efficient.

  • Stayed: April 2014, travelled as a couple
    • Value
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1  Thank mike p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipUzice, General Manager at Maldron Hotel Parnell Square, responded to this reviewResponded 18 April 2014

Dear Mike,

Thank you for taking the time to review your stay on tripadvisor.

We were delighted you found the hotel to be so convenient and the service to be so good,

While some rooms overlooking the street can be noisy there are many rooms located at the back of the building that are much quieter and can be requested when booking.

We thank you once again for your feedback and we hope to welcome you back to the hotel in the near future.

Kind Regards

Philip Uzice

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maldron Hotel Parnell Square

Address: Parnell Square West, Dublin D1, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Dublin
#25 Business Hotel in Dublin
#38 Romantic Hotel in Dublin
#42 Family Hotel in Dublin
Price Range: £68 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maldron Hotel Parnell Square 3*
Number of rooms: 126
Official Description (provided by the hotel):
Located on Parnell Square Dublin 1, Maldron Hotel Parnell Square offers guest contemporary and stylish accommodation right in the city centre. Close to all tourist attractions including Hugh Lane Gallery, James Joyce Centre, Trinity College, Christchurch Cathedral, and shopping and entertainment. Nearby business districts at IFSC and Eastpoint Business Park are both a short driving distance. Free internet access, onsite parking (€fee), spacious bedrooms, 3 meeting rooms and Stir Restaurant and Cafe Bar. ... more   less 
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Also Known As:
Maldron Hotel Dublin
Comfort Inn Dublin

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