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“Nothing spectacular”
Review of Haddington House

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Haddington House
Ranked #3 of 5 Hotels in Dun Laoghaire
Certificate of Excellence
Reviewed 16 February 2014 via mobile

I had the occasion to stay here on Thursday 13th. I requested a sea view which was granted and the views were spectacular but that is where it ends. We arrived about 6pm to an empty reception desk with the back office door wide open and a clearly disorganised office with shoes and all sorts just thrown around the place. Hotel bar non existent seems to be more of a separate restaurant with bar which could be leased out. However I do have to say the breakfast staff were excellent and it was good. We also dined in the restaurant and found the food amazing. Pizzas were amazing as was the pasta. Would definitely go back to the restaurant. Whilst the room was great the hotel is in need of some TLC.

Stayed: February 2014, travelled as a couple
2  Thank Perie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 - 229 of 381 reviews

Reviewed 2 February 2014

This hotel is just awful. The staff are ignorant and rude. The bar is non existent its just a couple of stools and hard chairs and that's it. The bar staff in particular were shockingly bad and terribly rude.The breakfast was just terrible very little selection. The bar staff only cater for people having meals and people they know . Its not a friendly and welcoming hotel the staff make you feel very unwelcome and uneasy. Not a place to go.

  • Stayed: February 2014, travelled with family
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7  Thank TheCronins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013 via mobile

Unfortunately while the hotel is well situated, the staff are overall unhelpful and borderline rude. Rooms are small and pokey, especially when there are already people in them. Even though the price seemed reasonable, it was actually quite high for what we received - not even willing to part with a cold jug of milk for tea in the morning. Not in a rush back.

Stayed: December 2013, travelled as a couple
2  Thank PeadardeB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013 via mobile

I was there for a wedding and thought it was great.

Good staff, nice location, worth paying the extra for the sea views, great restaurant (Olivetos), near the pier which is good for a Teddy's ice cream, a bit more character/more intimate than the Royal Marine which is a bit corporate and shiny for my liking - with its chandeliers etc

Mr Peter

Stayed: November 2013, travelled solo
Thank Pedrog76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

I write this review at 2am in the morning having not slept at all due to loud noises surrounding the hotel. So you have the sound of cars and trains which you could easily believe are in the room with you!!!! You then have the noise of the pub/restaurant which is part of the hotel of which you may as well stay in as you can hear every conversation the customers are having, you get to enjoy the music on loud all night. The worst part is no one warned me, if the reception staff had told me I'd be enjoying the sounds of the street and pub like I was in/on them all night I'd of simply slept on one of the benches outside and saved my money.

The only reason I stayed here is because the Royal Marine Hotel was booked up, next time I'll be booking well in advance.

Shocking!!!!!

  • Stayed: November 2013
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5  Thank 1984Ash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingston123Dublin, Front Office Manager at Haddington House, responded to this reviewResponded 15 November 2013

Thank you for your review. All comments are welcomed. I'm afraid as we are located in a town centre we cannot offer the guarantee of total peace and quiet. We do face onto the coast road but this is not generally a high traffic road after working hours and the train does not run all night. With regard to noise from the restaurant, as I don't know which night exactly you stayed I cannot check regarding this but generally the restaurant/bar runs within normal licensing hours and as we are located in a residential area we have to adhere to this. Did you contact a member of staff to complain or request to be moved to a room in another area of the hotel? Maybe this would have helped the situation. I am disappointed that your experience of the hotel was not satisfactory and do appreciate your position

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Reviewed 31 October 2013

After a truly fantastic stay at TwoRoomsinDublin and a bustling city experience we decided to spend the last night of our short break at the coast at the Kingston Hotel in Dun Laoghaire - as soon as we arrived we knew we had made a poor decision. The receptionist hardly looked up as she informed us that we would have to wait a couple of hours for our room to be ready. Unphased we set off to explore Dun Laoghaire, but were kicking our heels after just an hour! It is a totally souless place with a few tired chain shops and faceless cafes that you could find anywhere. The walk along the quay was nice...we spotted a seal...but with that done there was nothing of note! On checking into our room we were mortified! Yes it was clean (ish) but tired, shabby and totally impersonal...as was the service (or lack of it) at breakfast. There were absolutely no toiletries apart from a wall-mounted anti-bacterial soap (which didn't have anything in it) and a wall-mounted very dilute shampoo. The bath mat was a disposable paper one which absorbed nothing and the bathroom floor soon became a skating rink!! Lumpy pillows, a stained mattress, and a coffee/tea facility that made drinks tasting of plastic completed our 100 Euro per night room! The walls were wafer thin and we were kept awake by the TV in the next room and doors slamming. The corridor to our room smelt badly of cigarette smoke as despite us being in a non smoking room, it was very close to a smoking room! Breakfast was terrible.......cold, congealed baked beans and rubbery eggs that you served, budget white bread for self-making your toast and dreadful coffee!! I would definitely never stay there again, and for that matter visit Dun Laoghaire again!! We got on the DART train and spent the day visiting Greystones in nearbouring Wicklowe instead, which was a welcome retreat!

Room Tip: If you are forced to have to stay here go for a sea view room....at least the view will distract you...
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  • Stayed: October 2013, travelled as a couple
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3  Thank Whit20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingston123Dublin, Front Office Manager at Haddington House, responded to this reviewResponded 15 November 2013

Thank you for your review. All comments are welcomed. I'm afraid as we are located in a town centre we cannot offer the guarantee of total peace and quiet. We do face onto the coast road but this is not generally a high traffic road after working hours and the train does not run all night. With regard to noise from the restaurant, as I don't know which night exactly you stayed I cannot check regarding this but generally the restaurant/bar runs within normal licensing hours and as we are located in a residential area we have to adhere to this. Did you contact a member of staff to complain or request to be moved to a room in another area of the hotel? Maybe this would have helped the situation. I am disappointed that your experience of the hotel was not satisfactory and do appreciate your position

Report response as inappropriate
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Reviewed 30 October 2013

To start with the positives - the room was large, comfortable and clean. The temperature was fine and the bed was comfortable with fresh clean sheets. We had booked a double room and the room had a double and single bed in it with an en-suite bathroom with bath and overhead shower. The décor was slightly shabby, but fine.
We ate one evening in the restaurant - Oliveto which was lovely, the menu was great and reasonably priced and the staff friendly and attentive.
What annoyed me was the lack of little extras which wouldn't have cost much but would have made a difference. There were a couple of sachets of tea and coffee in the room, no biscuits. The kettle was plugged in behind the dressing table, so had to be filled by making several visits to the bathroom with cups of water. The bathroom had a dispenser over the bath which contained shower gel - no shampoo, conditioner, soap, shower cap etc.
Breakfast was along the style of Fawlty Towers. One member of staff who kept disappearing - on one morning I had to ask for cutlery, cups, bread, eggs, milk and for the coffee machine to be replenished! There is one toaster which is very slow and guest run the risk of either burning themselves trying to extricate the toast with their fingers, or electrocute themselves by using a fork! The buffet seemed to be filled at 7am and the food left to harden and congeal for the rest of the morning.
Generally in Ireland I am struck with how much better the service is than in England, but this hotel is the exception to prove the rule. No friendly welcome, no "did you enjoy your stay?" no "can I help you?" as guests rifled through the cupboards looking vainly for crockery. It's a shame, because the hotel is basically fine and in a lovely position on the seafront. With a bit of effort it could be so very much better.

  • Stayed: October 2013, travelled with family
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2  Thank KFS50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Haddington House

Address: 9-12 Haddington Terrace, Dun Laoghaire A96 F2R9, Ireland (Formerly The Haddington)
Region: Ireland > Province of Leinster > County Dublin > Dun Laoghaire
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Dun Laoghaire
Price Range: £65 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Haddington House 2*
Number of rooms: 50
Official Description (provided by the hotel):
Situated on the seafront in Dun Laoghaire, Haddington House has panoramic views of Dublin Bay. Originally four Victorian townhouses the hotel began its life as Haddington House, a finishing school for girls, before being converted into a hotel in the 1950s. We are continuing to develop the hotel property but in keeping with the unique heritage of the building. Our fifty en suite bedrooms have flat screen multi-channel TV's, free WiFi, Nespresso coffee machines, digital radios, hair dryers and filtered still and sparkling water. Our newer 'Classic' and 'Deluxe' rooms also come with an in-room safe, a mini fridge stocked with fresh milk, as well as a complimentary Irish Times. Most of the rooms in these categories also have spectacular sea views. Oliveto, the award-winning restaurant with views of the sea, serves Italian-inspired fare and is extremely popular so booking is highly recommended. There's also two unique events spaces: The Library Bar and Oak Room, a lobby bar and a buzzy garden overlooking the sea complete with a Hut Bar. The location is hard to beat with Dun Laoghaire DART station just a 5-minute walk away which provides regular rail connections to Dublin's city centre. The Aviva Stadium and the RDS can be reached after a 10-minute DART rail journey. If you're staying in the area, we have partnered up with a number of local businesses so guests can enjoy discounts on activities. The beautiful village of Dalkey is a short trip down the coast and is great for an afternoon's ramble. Directly opposite us is the historic east pier which was built especially for the arrival of Queen Victoria in 1900. Around the corner is the National Maritime Museum and the James Joyce Tower made famous by Ulysses is just a 5-minute walk away. If you fancy a dip, we'll supply you with towels for a visit to the well-known swimming spot, the 40 foot (beware of the seals!) We look forward to welcoming you to Haddington House. ... more   less 
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Also Known As:
Kingston Hotel dún Laoghaire
Haddington House Dun Laoghaire, County Dublin, Ireland

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