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“Jurys Inn Galway”
Review of Jurys Inn Galway

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Jurys Inn Galway
Ranked #8 of 46 Hotels in Galway
Certificate of Excellence
Dublin, Ireland
Level 2 Contributor
3 reviews
“Jurys Inn Galway”
Reviewed 30 June 2014

A very pleasant staff who were most helpful, there were excellent facilities, a good atmosphere. comfortable disabled access bedroom. The dining room was very comfortable, breakfast was good. we were lone diners on the first evening.

Room Tip: ground floor disabled access.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RDevlin11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Templepatrick
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 June 2014

Very nicely decorated triple room overlooking the river. Clean. Courteous staff. Fair value. Far better than other Jury's hotels and as good as the Meyrick etc. Would I go back...yes without hesitation.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballina, Ireland
1 review
Reviewed 30 June 2014

Stayed here for two nights. Hotel very central. We had room with lovely view overlooking Corrib River.
Ideally located in Galway City center.Upon leaving I found I had left my Laptop charger after me.
All Staff which I dealt with by phone were very helpful. They posted charger to my home address.
Thanks to those involved especially Shane who insured I received it safely.
This is what makes the difference to customers.
Thanks again.

Room Tip: Room with view of River very good.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mightymayo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2014

This is a very nice hotel in Galway City. The location is near a pedestrian mall with plenty of pubs and restaurants. There is a nice bar with friendly staff. Breakfast was excellent and there was free internet. We were near the bay and there were great views from some of the rooms. We were a group of 22 family members including two babies. The staff was helpful and very friendly. Our driver overslept one morning and the staff went out of the way to wake him gently.
The best thing for me was the sound of Irish music filtering in during the evening. There were many musical pubs just doors away from the hotel and a grocery store 2 blocks away for baby supplies.
This is a great place to stay while you explore Connemara and Cliffs of Moher.
One improvement is to add wash cloths to the room.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank momcolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2014 via mobile

We booked 3 rooms the for 2 nights in April 2013. We were all impressed with the rooms- clean and modern. We had a view of the Spanish Arch. I thought it would be noisy at night but it wasn't. I'm staying here again in a few days, looking forward to another visit.

Stayed April 2014, travelled with family
Helpful?
Thank cassiej25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean O, Manager at Jurys Inn Galway, responded to this review, 15 August 2014
Dear Reviewer,

Thank you very much for your lovely comments. We appreciate all feedback but especially enjoy hearing about the guests that leave us feeling satisfied and impressed. We hope to see you back with us in the future.

Best Regards,

Sean Osborne
Deputy General Manager
Jurys Inn
Galway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walland
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 June 2014 via mobile

We liked being in the center of town very much – very convenient for walking to all the desired locations (along the bay, up the street for food and shopping, visiting the churches, viewing the river). Our rooms overlooked the Corrib River and were just lovely. Breakfast was included in the room price, and the buffet style service was just fine for us. The rooms had tall ceilings, which helped create a feeling of spaciousness.

Stayed May 2014, travelled with family
Helpful?
Thank Jerilyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 27 June 2014

Like anywhere it depends who you get when it comes to customer service. We were given wrong information quite emphatically and spent the dinner we should have been enjoying trying to google a fix and part of the next day moving to a different hotel only to be told the next day that there hadnt been first place that we had always had the booking. When you're spending a small amount of time in a place wasting time and energy needlessly is an unfortunate experience.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean O, Manager at Jurys Inn Galway, responded to this review, 5 July 2014
Dear Helena K,

I was very disappointed to hear of the miscommunication you received during your stay with us in Jurys Inn, Galway. For this I sincerely apologise. We strive to give our guests the best possible service and help with any arrangements they may need. From your review it is clear that you did not receive this standard and were given wrong information.

I would like to discuss this matter with you further if you will allow me the time. I would like to get the details of this from so that I can use it to improve the service given to all of our guests. If you would be so kind to contact me at sean_osborne@jurysinns.com with a time that suits you, I will be in contact.

Again, I apologise we did not live up to your expectations and thank you for your review. We appreciate all reviews as we use these to improve the business to benefit future guests. I look forward to talking to you soon.

Best Regards,

Sean Osborne
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jurys Inn Galway

Property: Jurys Inn Galway
Address: Quay Street, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 46 Hotels in Galway
Price Range (Based on Average Rates): £
Hotel Class:3 star — Jurys Inn Galway 3*
Number of rooms: 130
Official Description (provided by the hotel):
Jurys Inn Galway is ideally located in the heart of the city on Quay Street with a host of bars and restaurants on its doorstep. Overlooking the historic Spanish Arch and Galway Bay, Jurys Inn Galway is within short walking distance of the city's commercial and shopping districts. One of the most popular Galway hotels, Jurys Inn is in the perfect location whether visiting the city on business or pleasure. The hotel features an all day coffee bar and a stylish onsite bar to relax in after an eventful day in the city. Enjoy a great selection of seasonal food and drink in the hotel's trendy restaurant which is open from 6:30am to 10:30am for breakfast and 6:00pm to 9:30pm for dinner. If arriving by car guests will find a secure paid car park adjoining the hotel. Jury Inn guests can avail of a €10 overnight fee. Our comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. Our bedrooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, flatscreen MultiChannel TV and Free WiFi. Guests who book directly with us can also enjoy Free Premium WiFi, best price guarantee, no booking fees and earn points and get rewards with our loyalty programme, Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Galway with Jurys Inn. ... more   less 
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Also Known As:
Jurys Inn Galway Hotel Galway
Jurys Hotel Galway
Galway Jurys Hotel

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