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“Comfortable stay”
Review of The Ardilaun Hotel

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The Ardilaun Hotel
Ranked #15 of 46 Hotels in Galway
Reviewed 25 May 2014

Large comfortable room although small TV and poor choice of channels.Lots of nice areas to sit and relax.Staff,particularly in reception very friendly.Food was ok but not 4 star standard.Decor needs an upgrade.Overall had a lovely time in a friendly family run hotel.

  • Stayed: May 2014, travelled as a couple
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1  Thank Little00715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, Owner at The Ardilaun Hotel, responded to this reviewResponded 27 May 2014

Dear little00715,

Many thanks for your recent review of The Ardilaun Hotel and your positive feedback which is highly valued by us. We appreciate your positive comments regarding staff and service. All your comments are important to us and help us to continue to imrpove and maintain our standards. We do have an ongoing refurbishment programme in an endeavour to meet with the requirements and varying tastes of all our guests.

Kind regards,
John Ryan, Managing Director

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716 - 722 of 1,419 reviews

Reviewed 23 May 2014 via mobile

Stayed here for one night with work conference.
Check in was quick
Bedroom was clean , but not keen on the interior . Certainly didn't like the bedspread. Bathroom was clean but would have liked walk in shower .
Hotel layout was strange lots of winding corridors .
Evening meal was good .
Very disappointed with breakfast , no fresh juice .

Stayed: May 2014, travelled on business
1  Thank Jacqueline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, Owner at The Ardilaun Hotel, responded to this reviewResponded 27 May 2014

Dear seajac,

Thanks you for your recent review of The Ardilaun Hotel. We appreciate your feedback and use all our customer comments to improve our standards on a continuous basis. The Ardilaun Hotel is a family run business of over 50 years and as such has had many refurbishments and extensions leading to varying decor throughout the hotel. We do have an ongoing refurbishment programme in an endeavour to meet with all our guests tastes and requirements. Thank you for your positive feedback regarding dinner. I am sorry that your experience at breakfast was not up to your expectations and this is not our standard as you will see from the many positive comments from other visitors. We do provide freshly squeezed orange juice on request. Once again thank you for your comments and we hope to welcome you back in the future.

Kind regards,
John Ryan, Managing Director

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Reviewed 19 May 2014

Dear John,

I had my Daughters Communion in your Hotel last Saturday May 17th 2014 and I would have to say the service was excellent and the food brilliant.

Well done to all concerned and very good feedback from our Family. The range of food and choice for kids was very good.

Great to get such service as it makes the day more memorable.

Many thanks to you and your staff.

John Cunningham

  • Stayed: May 2014, travelled with friends
    • Value
    • Rooms
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1  Thank cunninghamjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, Owner at The Ardilaun Hotel, responded to this reviewResponded 21 May 2014

Dear John,

Many thanks for your kind review of The Ardilaun following your daughter's communion last week. We are delighted that you enjoyed your day so much and we appreciate your kind comments regarding food, staff and service. We hope to welcome you back to The Ardilaun very soon.

Kind regards,
John Ryan, Managing Director

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Reviewed 18 May 2014

Our stay could not have been better! It was my second time staying at the Ardilaun Hotel and I would recommend it to anyone who is looking for first class service. We were made welcome from the start, and they accommodated all of our party, listening attentively to the food order of a 7 year old (making her feel just as important as the adults sitting around her), dealing with complicated food orders without batting an eye, and insuring that all of our needs were met. I can't wait for our next trip to Galway, so we can meet again!

Stayed: May 2014, travelled as a couple
Thank Natasha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, Owner at The Ardilaun Hotel, responded to this reviewResponded 21 May 2014

Dear Natasha C,

Thank you very much for your kind review of The Ardilaun Hotel recently. We are delighted that you chose to stay at The Ardilaun and that you enjoyed your experience here so much. We truly appreciate your comments on staff and service and are very proud of our dedicated team. We believe every guest is equally important, including the seven year olds, and we look forward to welcoming you back to The Ardilaun soon.

Kind regards,
John Ryan, Managing Director

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Reviewed 17 May 2014 via mobile

Stayed here one night for a business trip. Check in was quick and very courteous. Room very clean. The room could do, as with the rest of the hotel, with an upgrade. TV was old and signal not very good ( a minor issue!!). Food excellent. Had a bar meal. Very good. Guinness was off - not a major issue. Breakfast good and well stocked even with busy groups attending!!

Would recommend and would stay again.

Stayed: May 2014, travelled on business
Thank Beeneverywhereman007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, Owner at The Ardilaun Hotel, responded to this reviewResponded 21 May 2014

Dear Beeneverywhereman007,
Many thanks for your recent review of The Ardilaun Hotel. We are delighted that you chose to stay with us on your business trip here and that your visit was satisfactory. We appreciate your feedback regarding food, decor and accommodation. The Ardilaun is a family run hotel of more than 50 years and as such does have some varying decor due to refurbishment over many years. We have an ongoing refurbishment programme through which we endeavour to improve our standards and cater to all tastes. Thank you for taking the time to review the hotel and for your positive comments on food and service. We look forward to welcoming you back in the future.

Kind regards,
John Ryan, Managing Director

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Reviewed 16 May 2014

We had a family trip to Galway for a cousins wedding the first weekend of May. There were 11 of us in the group.We stayed four nights at the Ardilaun . One night the reception was held in the hotel.Back to that later. First the front desk could not have been nicer when we arrived exhausted from our long journey from Philadelphia. Right to our clean and completely modern room. We had pints and late afternoon snacks in the hotel's Blazer Bar . The service was outstanding in this quaint Irish pub. The next night the wedding reception for approx.300 was held in the hotel ballroom. Absolutely beautiful!!! The best leg of lamb I have ever had. The service by the waitstaff was professional and far superior from the hotels in the U.S.The wedding went quite late but the service continued without pause due to the attentiveness of the night porter Barry and his staff. The next day after an outstanding Irish breakfast in the hotel restaurant we went into town not a 5 minute cab ride from the hotel. Galway is the best way to spend a lazy afternoon with all the shops and pubs along Shop street. The next day a few of our group worked out in the hotel's fitness center which was modern, well maintained and very clean . Overall our short trip to Galway could not have gone so smooth if not for the entire staff of the hotel. The accommodations, the service , the management were the best.
Thank you,
PJR

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank p.j. R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, Owner at The Ardilaun Hotel, responded to this reviewResponded 21 May 2014

Dear PJR,

Many thanks for your very kind review of The Ardilaun Hotel after your visit here recently. Your comments on food, accommodation, staff and service are really appreciated and we are justly proud of our dedicated and efficient staff who are happy to go the extra mile for our guests. Your compliments will be passed on to Barry and his team. We are delighted that you chose to stay at The Ardilaun and that your visit was so memorable. We look forward to welcoming you back in the future.

Kind regards,
John Ryan, Managing Director

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Reviewed 16 May 2014

We had a wonderful stay. Attended a large wedding event at the hotel which went off fabulously considering the number of guests at event and the hotel. Handled every detail flawlessly. Even the late night fun. The rooms were very comfortable and spacious as we had a double. The shower was the best though! Enjoyed the spa having an amazing massage the day after the wedding. Highly recommended. The food was awesome at the buffet which one should try not to miss. Hope to return really soon!

Stayed: May 2014, travelled with family
Thank Maureen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, Owner at The Ardilaun Hotel, responded to this reviewResponded 21 May 2014

Dear Maureen F,

Thank you for your very kind review of The Ardilaun Hotel recently. We are delighted that you chose to stay at The Ardilaun and that you enjoyed the experience so much. We really appreciate your positive feedback regarding the service at the wedding reception, staff, spa, accommodation and food. We do pride ourselves on throwing a good wedding! We look forward to having you back in the near future.

Kind regards,
John Ryan, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ardilaun Hotel

Address: Taylors Hill, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 46 Hotels in Galway
Price Range: £55 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ardilaun Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Ardilaun is a family owned hotel, newly refurbished to a 4**** standard, Ideally located amongst spacious private grounds, minutes from city centre. 125 Luxurious bedrooms to include garden rooms and unique suites. Comfortable spacious lounges, award-winning "Camilaun Restaurant" and superb leisure club with its 18m swimming pool, sauna, jacuzzi and gymnasium. Beauty salon on site. Conferencing facilities for up to 650 delegates. Complimentary car parking. ... more   less 
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