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“Menlo Park Hotel Galway”
Review of Menlo Park Hotel

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Menlo Park Hotel
Ranked #9 of 46 Hotels in Galway
Certificate of Excellence
Reviewed 19 April 2014

I have stayed at a great many Hotels over many years mostly when on business. The Menlo Park exceeded my expectations on all the usual measures one applies to a Hotel.
The price to deliverable ratio was quite remarkable. I have never experienced better quality for the room rate paid which was E65 a night which included a really excellent breafast.
Staff well trained and professional. World Class Business.
Mike

Room Tip: Just ask polietly and state your preferences.
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  • Stayed: April 2014, travelled on business
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Review collected in partnership with this hotel
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 23 April 2014

Dear Michael B,

I would like to thank you very much for choosing to stay with us recently and also for taking the time to review us.

I am absolutely delighted to know that you enjoyed your visit with us so thoroughly and you felt you received good value for your money. Thank you very much for your wonderful comments about our hotel, our staff and breakfast and that you consider us to be a world class business.

We hope to welcome you back again in the near future.

Warm regards
Deirdre
Guest Relations

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722 - 728 of 1,333 reviews

Reviewed 18 April 2014

Reasons:
Friendliness and service provided by staff right throughout the hotel , nothing is too much trouble for them .
Location:
Just outside of central Galway , quiet convenient location , beside shopping outlet . A bus stop directly outside of hotel, drops you straight into Eyre Square in less than 10 minutes . Plenty of free parking spaces available in hotel car park .
No pool:
Why pay for one when you won't use it. Ensures peace and quiet , no excited kids running around , Bliss when we leave ours at home.
Food and drink;
Excellent in bars and restaurant. Chris , particularly in Bar Beoga deserves a mention for his friendly efficient service .
We look forward to visiting again later this year.

  • Stayed: April 2014, travelled as a couple
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1  Thank madmartina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 22 April 2014

Dear madmartina,

Thank you so much for taking the time to share your feedback with us following your recent stay with us at the Menlo Park Hotel.

Thank you for your lovely and kind comments on our staff, food and the hotel itself in general. I am absolutely delighted to know you had such a wonderful experience and "you wouldn't dream of staying anywhere else".

We look forward to welcoming you back again in the near future.

Warm regards
Deirdre
Guest Relations

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Reviewed 16 April 2014

A large group of us stayed here for a family wedding in a nearby castle. The rooms were great and suitable for our needs. Food in the restaurant for dinner was good but the breakfast buffet was average. Where this hotel stood out though was on personal service. A large group of us (over 40 people) including bridal party got ready there the morning of the wedding and the staff could not have been more helpful to us. They went the extra mile, including going out to pick up a cravat from a dress hire shop for a groomsman when one went missing!!

  • Stayed: September 2013, travelled with family
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Thank nicknameIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 22 April 2014

Dear nicknameireland,

Thank you very much for taking the time to share your feedback with us following your stay with us in September at the Menlo Park Hotel.

I am delighted to know you all enjoyed your stay and the staff went out of their way to welcome you and went the extra mile for you on such a special occasion.

I am sorry that the breakfast served during your stay was just average. We feel and do hope we have rectified any issues we had with it in the past and have improved its quality judging by guests feedback recently. I do hope this issue did not impact too negatively on your stay with us.

We would be delighted if you would come and stay with us again in the future.

Warm Regards
Deirdre
Guest Relations

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Reviewed 15 April 2014

Stopped over recently at the Menlo Park hotel for a midweek Dinner Bed & Breakfast break. We were greeted by a very genuine and friendly receptionist and made our way to a lovely warm and spotlessly clean room with all of the amenities expected of a top class four star hotel. Next stop was the restaurant for our meal and I cannot fault the menu choice or food quality and again the friendliness and efficiency of the staff on duty was the perfect balance of wit and chat without being obtrusive. We had the pleasure of meeting with the manager Elaine that evening and it was clear from our brief encounter with her where the staff get their lead in the way in which they made us feel so welcome. The staff here are a team that are happy in their work and not just going through the motions as you sometimes find.
Next morning breakfast was an equal to the fine meal we had the night before.
It was our first visit to the Menlo but certainly will not be our last and on the next visit we plan on it being a weekend where we can enjoy the night life of Galway which is just a short taxi ride away.

Room Tip: treat yourself to an upgrade, its def worth the little extra
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  • Stayed: March 2014, travelled as a couple
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Thank Snudge73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 22 April 2014

Dear Snudge73,

I would like to thank you very much for choosing to stay with us recently and also for taking the time to review us as we value all feedback as an essential tool in the continuous review and improvement of the service we offer.

I am absolutely delighted to know you had such a positive experience with us, your kind detailed comments are greatly appreciated and all our management and staff do genuinely love to see such nice comments come in as it is rewarding to see.

I am thrilled to know you will come and stay with us again over a weekend while you experience the nightlife Galway has to offer.

Warm regards
Deirdre
Guest relations

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Reviewed 15 April 2014

Hotel is an easy 15 minute walk from the centre of town. The room is clean and the bathrooms are beautiful. Breakfast was great with a hot buffet if you wanted a full irish and an order service, order the omelette, they're huge and scrumptious. The staff were very helpful and the hotel was clean with ample parking. It was a little noisy as it was a Friday night and there's a bar onsite but that was a very small detraction from a great stay

  • Stayed: April 2014, travelled as a couple
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Thank sammymckeever1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 22 April 2014

Dear Sammy L,

Thank you very much for taking the time to share your feedback with us following your recent stay with us here at Menlo Park Hotel.

Thank you for your lovely comments on our rooms and breakfast, the chefs are delighted to see your comment on our omelette recommendation.

I do apologise for the noise disturbance from the bar on the Friday night and really hope it would not deter you from choosing to stay with us again in the future. We hope you will stay with us again and if you do please contact us directly and we can arrange to have you located away from the bar.

Warm Regards
Deirdre
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

I thoroughly enjoyed my stay at Menlo Park Hotel. The room was comfortable and clean, the bathroom was amazing. Large oversized tub, heated towel racks, and beautiful too. There was Plenty of hot water.. The people at reception were very welcoming and helpful.

Room Tip: far nicer than other hotels in this price range
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  • Stayed: April 2014, travelled with friends
    • Value
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Ruey Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 22 April 2014

Dear Ruey Z,

Thank you very much for taking the time to share your feedback with us following your recent stay with us here at Menlo Park Hotel.

I am delighted to know you had a comfortable and enjoyable stay with us.

I do hope that we have the opportunity of welcoming you back again in the near future.

Kind Regards
Deirdre
Guest Relations

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Reviewed 13 April 2014

We stayed here for 4 nights in early April and couldn't have been happier with our choice. Once we learned how to negotiate the roundabouts, we found the location ideal both for going into the city
and doing touring out of the city. The staff is very friendly and helpful, and I can't say enough good things about the staff in the restaurant during breakfast. If your room comes with breakfast, it's not only the ample buffet but also freshly prepared items from the kitchen.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Flatlander39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 22 April 2014

Dear Flatlander39,

Thank you for choosing to stay at Menlo Park Hotel on your recent visit to Galway city & thank you for taking the time to review us.

i am delighted you enjoyed your stay with us. Thank you for your kind feedback on our staff and breakfast, we are thrilled you enjoyed our fresh buffet breakfast each morning.

We hope to welcome you back again soon.

Kind regards
Deirdre
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Menlo Park Hotel

Address: Terryland | Headford Road, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Galway
#4 Business Hotel in Galway
#7 Luxury Hotel in Galway
Price Range: £56 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Menlo Park Hotel 4*
Number of rooms: 81
Official Description (provided by the hotel):
Excellent service and a friendly atmosphere are key to the success of this 4 star hotel. It offers 81 quality rooms with 20 superior rooms. Food and beverage facilities include bar/carvery and full restaurant with the best of local produce.Meeting facilities onsite - only 10 mins walk from Galway centre. ... more   less 
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Also Known As:
Menlo Park Galway

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