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“Excellent hotel, service and food. Will definitely be returning”
Review of Menlo Park Hotel

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Menlo Park Hotel
Ranked #11 of 46 Hotels in Galway
Certificate of Excellence
Reviewed 21 April 2014

Visited this hotel recently for a one night break and was very impressed with it. All staff were faultless, room was fabulous and it was definitely the best breakfast I've seen in any hotel. Looking forward to returning again soon

  • Stayed: April 2014
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Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 29 April 2014

Dear Lisa L,

Thank you for choosing the Menlo Park hotel as your choice of place for your visit to Galway city recently and for taking the time to review us, all feedback is hugely important to us.

Thank you for your wonderful comments on our staff, rooms and the breakfast, I am absolutely delighted you were so impressed with our hotel and services. I will pass on your comments to the team.

We look forward to welcoming you back in the near future.

Kind regards
Deirdre
Guest Relations

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Reviewed 21 April 2014

Great breakfast and also had dinner one night which was also very good. We made the mistake of booking one of the rooms above the function room (bar) and it was quite noisy one night (our mistake) but the other night was very quiet. So, just be careful which type of room you book. Wi-fi everywhere in the hotel was free, and also plenty of free parking.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank MojoBear2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 29 April 2014

Dear MojoBear2011,

Thank you for choosing to stay with us recently as your choice of place for your visit to Galway city and also for taking the time to review us.

I am delighted to know that you enjoyed your stay with us. Thank you very much for your lovely comments on our food and facilities.

I am sorry you were disturbed by the noise from our function room on one of the nights, I hope this did not impact too negatively on your stay.

We hope to welcome you back again in the near future.

Kind Regards
Deirdre
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

We stayed in april.Hotel location was very good 20 min. walking to Galway centre. Rooms were a little bit dated but was clean and bathroom I believe was updated recently with the power shower. Overall I recommend this hotelm

  • Stayed: April 2014
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Thank Ilknur D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 23 April 2014

Dear Ilknur D,

I would like to thank you very much for choosing to stay with us recently and also for taking the time to review our hotel.

I am absolutely delighted to know that you enjoyed your visit with us and thank you for your lovely comment on our staff. Thank you for your comment on our bathrooms as a lot of our bathrooms have been recently refurbished and we're very proud of them.

I am also sorry to know that you felt the room you stayed in was a bit dated but let me assure you that we are currently undergoing a refurbishment project which will see the rest of our rooms completed by the end of the year to a more modern standard.

We hope we will have the opportunity to welcome you back again in the near future.

Warm Regards
Deirdre
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

We were travelling further north and decided to break our journey by staying in Menloe Park Hotel on the way. We use hotels regularly and Menloe Park exceeded our expectations. The hotel room was spacious, comfortable and relaxing. We visited the hotel restaurant without booking in advance and were seated quickly and without fuss. The restaurant staff were excellent. The food was inexpensive and presented beautifully. It tasted excellent also and there was plenty of choice. If I were opening a hotel tomorrow I would head-hunt every member of staff at Menloe Park. They know and live what customer care is all about. I would say to the owner of Menloe Park to cherish your staff, they are excellent (I cannot overstate this).

Room Tip: We are non smokers so we booked a Non Smoking Room.
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  • Stayed: April 2014, travelled as a couple
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Thank Leprosy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 23 April 2014

Dear Leprosy,

Thank you most sincerely for choosing to stay with us in the Menlo Park Hotel as your choice of stop over recently and thank you also for your lovely feedback.

I am delighted to read that you enjoyed your visit so much. Your positive and kind feedback on each aspect is most welcome and very important to us. I have passed this on to all on the team.

We hope to welcome you back again in the near future.

Warm Regards
Deirdre
Guest Relations

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Reviewed 19 April 2014

I have stayed at a great many Hotels over many years mostly when on business. The Menlo Park exceeded my expectations on all the usual measures one applies to a Hotel.
The price to deliverable ratio was quite remarkable. I have never experienced better quality for the room rate paid which was E65 a night which included a really excellent breafast.
Staff well trained and professional. World Class Business.
Mike

Room Tip: Just ask polietly and state your preferences.
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  • Stayed: April 2014, travelled on business
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Review collected in partnership with this hotel
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 23 April 2014

Dear Michael B,

I would like to thank you very much for choosing to stay with us recently and also for taking the time to review us.

I am absolutely delighted to know that you enjoyed your visit with us so thoroughly and you felt you received good value for your money. Thank you very much for your wonderful comments about our hotel, our staff and breakfast and that you consider us to be a world class business.

We hope to welcome you back again in the near future.

Warm regards
Deirdre
Guest Relations

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Reviewed 18 April 2014

Reasons:
Friendliness and service provided by staff right throughout the hotel , nothing is too much trouble for them .
Location:
Just outside of central Galway , quiet convenient location , beside shopping outlet . A bus stop directly outside of hotel, drops you straight into Eyre Square in less than 10 minutes . Plenty of free parking spaces available in hotel car park .
No pool:
Why pay for one when you won't use it. Ensures peace and quiet , no excited kids running around , Bliss when we leave ours at home.
Food and drink;
Excellent in bars and restaurant. Chris , particularly in Bar Beoga deserves a mention for his friendly efficient service .
We look forward to visiting again later this year.

  • Stayed: April 2014, travelled as a couple
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1  Thank madmartina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 22 April 2014

Dear madmartina,

Thank you so much for taking the time to share your feedback with us following your recent stay with us at the Menlo Park Hotel.

Thank you for your lovely and kind comments on our staff, food and the hotel itself in general. I am absolutely delighted to know you had such a wonderful experience and "you wouldn't dream of staying anywhere else".

We look forward to welcoming you back again in the near future.

Warm regards
Deirdre
Guest Relations

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Reviewed 16 April 2014

A large group of us stayed here for a family wedding in a nearby castle. The rooms were great and suitable for our needs. Food in the restaurant for dinner was good but the breakfast buffet was average. Where this hotel stood out though was on personal service. A large group of us (over 40 people) including bridal party got ready there the morning of the wedding and the staff could not have been more helpful to us. They went the extra mile, including going out to pick up a cravat from a dress hire shop for a groomsman when one went missing!!

  • Stayed: September 2013, travelled with family
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Thank nicknameIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this reviewResponded 22 April 2014

Dear nicknameireland,

Thank you very much for taking the time to share your feedback with us following your stay with us in September at the Menlo Park Hotel.

I am delighted to know you all enjoyed your stay and the staff went out of their way to welcome you and went the extra mile for you on such a special occasion.

I am sorry that the breakfast served during your stay was just average. We feel and do hope we have rectified any issues we had with it in the past and have improved its quality judging by guests feedback recently. I do hope this issue did not impact too negatively on your stay with us.

We would be delighted if you would come and stay with us again in the future.

Warm Regards
Deirdre
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Menlo Park Hotel

Address: Terryland | Headford Road, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Galway
#4 Business Hotel in Galway
#7 Luxury Hotel in Galway
Price Range: £56 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Menlo Park Hotel 4*
Number of rooms: 81
Official Description (provided by the hotel):
Excellent service and a friendly atmosphere are key to the success of this 4 star hotel. It offers 81 quality rooms with 20 superior rooms. Food and beverage facilities include bar/carvery and full restaurant with the best of local produce.Meeting facilities onsite - only 10 mins walk from Galway centre. ... more   less 
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Also Known As:
Menlo Park Galway

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