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“Very good”
4 of 5 bubbles Review of Menlo Park Hotel

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Menlo Park Hotel
Ranked #10 of 46 Hotels in Galway
Certificate of Excellence
Gloucester
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Very good”
4 of 5 bubbles Reviewed 25 July 2014

We stayed here for 2 nights half board in early July. The staff on reception were welcoming and efficient and getting us checked in. We had a room on the second floor which was spacious and well appointed. Not much of a view as it was overlooking the back of the hotel but that wasn't a problem for us.
Breakfast was good and the service was excellent although on one occasion we were left waiting for the food to be cooked but I doubt that this the norm.
The bar has two large rooms and tended to be a little dark for our liking but the bar food was excellent.
Car parking at the front of the hotel is a little bit limited and appeared to always be very full but I think that more parking is available at the back of the hotel.
This hotel is ideally located for touring the mid-west area of Ireland as road access to the hotel appeared to be very easy.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank ChrisGandTheBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 6 August 2014
Dear ChrisGandTheBean,

Thank you for taking the time to review us following your recent stay with us at the Menlo Park hotel.

I am delighted to read that you enjoyed your stay with us and were very happy with the food in our bar and also our breakfast. I am thrilled that you found our staff friendly and helpful and found the hotel to be conveniently located.

I do apologise for any delays you experienced in waiting for breakfast to be cooked and for any inconvenience caused in finding car parking to the front of the hotel, that is right in saying there is also free car parking at the back of the hotel.

I will pass on your kind comments to the rest of the team.

If you are back in Galway again we would be delighted to welcome you back.

Warm regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,211 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rockhampton, Australia
1 review
4 of 5 bubbles Reviewed 23 July 2014

Stayed 2 nights during our stay in Ireland, good food in the Bistro and staff very helpful. A bit out of the city centre if you wanted to walk out in the evening, but the taxi wasn't expensive. Rooms very roomy, but found they hot water could have had a bit more warmth.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bruce575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 27 July 2014
Dear Bruce575,

Thank you for choosing the Menlo Park hotel as your choice of stop over for your two nights in Galway city and for taking the time to review us.

I am delighted to read you had a good stay with us, you enjoyed our food and our staff were helpful and accommodating. I am sorry if the hot water did not reach the temperature you would have liked, thank you for bringing this to our attention, we will look into this.

I will pass on your comments to the team.

We hope you will get to come and visit us again in the future.

Warm regards
Deirdre
Guest relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Augsburg, Germany
1 review
5 of 5 bubbles Reviewed 21 July 2014

The room was very comfortable, bathroom was large enough,
modern flat screen TV and save was integrated. We loved the tasty breakfast buffet.
It seems the perfect place for relaxing after sightseeing tours around the country of Ireland.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Hermann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 27 July 2014
Dear Herrmann L,

Thank you for taking the time to review us following your recent stay with us.

I am so glad to read you had a comfortable, relaxing and enjoyable stay with us. I am delighted you enjoyed our breakfast and found the rooms nice and comfortable.

I will pass on your lovely comments to all the team.

We hope to welcome you back in the near future.

Warm regards
Deirdre
Guest relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
1 review
5 of 5 bubbles Reviewed 21 July 2014

Fantastic trip, service was great and accommodating, providing a vegan menu at relatively short notice. This was my second visit to Menlo Park hotel, and if anything the hotel has only gotten better!!

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank kev-keeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 27 July 2014
Dear kev-keeg,

Thank you for taking the time to review us following your recent stay with us.
I am delighted you chose to return to us again and were not disappointed, to say you think we have only gotten better is really rewarding to all the management and staff here.

I am thrilled you had a fantastic stay and were happy with every aspect of our food and service, I am delighted to hear you were accommodated with a vegan menu, we cater for all dietary requirements so this should never be an issue.

I will pass on your lovely comments to all the team.

We look forward to welcoming you back in the near future.

Warm regards
Deirdre
Guest relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monaghan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Stayed for one night to catch up with my daughter. Very relaxed time with a lovely meal in restaurant and we enjoyed the summer cocktail specials! My second time to stay in this hotel. Only one small downside was that the bedroom was too warm and because of insurance/safety aspect you cannot open the windows very far to let in air.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank LeOlwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 27 July 2014
Dear LeOlwyn,

Thank you for returning to stay with us for your night away in Galway and for taking the time to review us.

I am delighted to read you had a relaxing time with your daughter and you enjoyed your meal in our restaurant and our summer cocktails.

Our windows do have a plus and minus side to the restriction on them, if you were a family with young kids you would be at ease to see the opening restriction on them but when you are just adults in the room you would like to open them out wide for the air but unfortunately as you stated for insurance and security reasons we do have to have the restriction set on them.

We look forward to welcoming you back to hotel in the near future.

Warm regards
Deirdre
Guest relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Offaly
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 18 July 2014 via mobile

Just ending a three day stay at the Menlo. Sorry not to be able to extend stay. Thoroughly enjoyed experience, friendliness and helpfulness of staff and fab food. Grateful for chance to walk into town. Bus if required available outside hotel.Will be back

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay2kay2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 20 July 2014
Dear Kay2Kay2,

Thank you for choosing the Menlo Park Hotel as your choice of hotel on your visit to Galway city and for taking the time to review us.

I am delighted to see that you enjoyed your three night stay with us and were disappointed your stay had to come to an end. Thank you for your lovely comments on our staff and food and I am so glad you were happy with our location and found it easy access into the city centre.

We look forward to welcoming you back in the near future.

Warm regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Down, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

This is the third time we have stayed at the hotel. Each visit has been very pleasant and will stay again when we are next in the area. The hotel has a large bar area which is very popular and a restaurant that serves pretty decent meals at reasonable prices. There is also plenty of parking space around in the hotel grounds.

Room Tip: We prefer to have a room on the second floor.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank PeteBruegel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 18 July 2014
Dear rolyan53,

Thank you for taking the time to review us following your recent stay with us and for taking the time to review us.

I am delighted to read that this visit was your third stay with us and you have not been disappointed on any occasion and you will continue to stay with us when you are visiting Galway.

Thank you for your wonderful comments on our bar, food and service.

When booking with us again please contact the hotel directly and mention to the girls on reception that you prefer a room on the second floor and they will fulfil this request for you without hesitation.

I will pass on your lovely comments to the entire team.

We look forward to welcoming you back to the hotel in the near future.

Warm regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Menlo Park Hotel

Property: Menlo Park Hotel
Address: Terryland | Headford Road, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Galway
#4 Business Hotel in Galway
#5 Family Hotel in Galway
#7 Luxury Hotel in Galway
Price Range (Based on Average Rates): £
Hotel Class:4 star — Menlo Park Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
Excellent service and a friendly atmosphere are key to the success of this 4 star hotel. It offers 70 quality rooms with 16 superior rooms. Food and beverage facilities include bar/carvery and full restaurant with the best of local produce.Meeting facilities onsite - only 10 mins walk from Galway centre. ... more   less 
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Also Known As:
Menlo Park Galway

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