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“Great Location”
Review of Menlo Park Hotel

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Menlo Park Hotel
Ranked #10 of 45 Hotels in Galway
Certificate of Excellence
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Location”
Reviewed 7 August 2014

The location was excellent. Close to the city centre and all amenities. Staff all very pleasant and helpful. Rooms and all areas of the hotel clean and neat. Decent sized bedrooms. Overall, a pleasant experience.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank jomacg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 21 August 2014
Dear jomacg,

Thank you for choosing the Menlo Park hotel recently for your forthcoming visit to Galway city and for taking the time to review us.

I am delighted to read you had a pleasant and enjoyable stay with us and found all staff to be pleasant and helpful and were happy with the bedrooms and location of the hotel.

We look forward to welcoming you back to the hotel in the near future.

Warm regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,234 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (211)
Date | Rating
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English first
Dublin
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2014

Stayed in The Menlo Hotel in July and have to say it was a real surprise the level of service we received. When we went to book they advised they only had a smoking room ( my partner is a smoker ) happy days .
Room was OK a little dated, but we did notice new rooms ( for non smokers i assume ) Bed was comfortable and a flat screen TV .
The hotel is about 14 mins walk or 5 mins drive outside the city .

breakfast was a real treat , Full self service menu or you have the option of a menu ranging from salmon ,Omelettes to pancakes etc,
We had dinner on one night and food was excellent.
The staff are the real selling point for the Menlo all the staff where friendly ,helpful , and courteous .
My wife like to have a few cups of tea during the evening and we asked for extra milk , every day the room staff kindly left extra tea bags & a jug of fresh milk ( its the little things that make the difference )

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DuG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 21 August 2014
Dear DuG,

Thank you very much for taking the time to post a review following your recent stay with us at the Menlo Park Hotel.

Your heading sums it all for us and is wonderful to think that our staff represent a good Irish welcome. I am delighted you had an enjoyable stay with us and that along with our friendly and helpful staff you enjoyed the quality and service of our food, both for breakfast and dinner.

We are currently in the process of refurbishing all of our rooms which is being done in stages.

We look forward to welcoming you back to the hotel in the near future.

Warm regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
206 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 1 August 2014

Had lunch here on Thursday last during Galway race week with a group of friends about ten of us some with special needs and we were very well looked after by a wonderful staff. They reserved a quite corner for us in the dining room which suited our needs perfectly. The lunch was A Le Carte and there was a great variety of lovely food. The staff were on hand to help the people with special needs and gave us great attention.

Room Tip: All rooms are of a high standered.
See more room tips
  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank noelens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 6 August 2014
Dear noelens,

Thank you so much for your lovely review following your lunch with us last Thursday.

I am absolutely delighted to read you all enjoyed your meal with us and that everyone was looked after and catered for and that the staff were attentive and helpful to you.

We look forward to seeing you all again soon.

Warm regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 July 2014

We are driving around Ireland so the location of Menlo Park was perfect for us. It has ample car parking and a very convenient and frequent bus into Galway City nearby. In summer and race week we did not want to drive right into the centre! We booked a classic twin room that was spacious with a large bathroom with bath. The tea making facilities with complimentary biscuits, chocolates and water was appreciated after a long day of travelling. We ate in the restaurant and found the menu selection and wine list very good. Overall a traditional and good quality hotel.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank citydreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 6 August 2014
Dear citydreamer,

Thank you for choosing us as your choice of stop over in Galway city recently and for taking the time to review us.

I am delighted you had an enjoyable stay and found our hotel conveniently located for you for going into the city centre and for accessing other routes. Thank you for your lovely comments on our rooms and food, I am so glad you found the menus to be very good.

I will pass on your lovely comments to the rest of the team here at the Menlo Park hotel.

Enjoy the rest of your trip around Ireland and hopefully you will come visit Galway and us again in the future.

Warm regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 July 2014

We stayed here for 3 nights and had an amazing time. The room was fabulous and all the little extras made it that extra special. The décor of our room was top class and the bath alone was just excellent. The food was nice and I found this hotel extremely professional and we will deffinately be returning. The area was perfect, and the staff at reception were more than happy to accomodate us. Room service was just excellent and the bedrooms staff were extremely professional and very friendly, providing us with clean towels and everything, even on the day we did not wish for the room to be cleaned. I have recommended this hotel to everyone and we can not wait to go back.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Eve p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 6 August 2014
Dear Eve p,

Thank you for choosing the Menlo Park hotel as your choice of place to stay in Galway city for your three night break and for taking the time to review us.

I am so thrilled to read you had an amazing stay with us and continuously encountered friendly and helpful staff in each of the departments. Thank you for your lovely comments on the room and that the little extras made the difference. I am glad you found the food nice and the room service excellent. I am delighted to see you are even planning to return to us when you are in Galway again.

I will pass on your wonderful comments to all the management and staff.

We look forward to welcoming you back to the hotel in the near future.

Warm Regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
derry city
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 July 2014 via mobile

When the booking reference said that our room was above the function room and was not refurbished yet I was a little anxious about what may have lain in store. I was however pleasantly surprised that the room was to quite a decent standard and that we were not troubled by the wedding functions that took place below us on the Friday and Saturday of our stay.
I have to commend the staff whom I found particularly helpful, friendly and courteous. We went into town each evening by bus, which departs from a stop a few yards from the hotel. A taxi back each evening saw us safely in. We found our stay to be very pleasant, the breakfast was served buffet style and the freshly baked scone bread was wonderful and the banana bread was terrific. Although on the edge of town,
we found the hotel to be a great base for our weekend visit, it was easy to get to the town centre and at the same time it allowed straightforward access to the road network for our visits to Cong and Knock. I would certainly go back again to the Hotel.

Stayed July 2014
Helpful?
Thank derrycityleedsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 6 August 2014
Dear derrycityleedsman,

Thank you for choosing the Menlo Park hotel as your choice of place on your visit to Galway city and for taking the time to review us.

I am thrilled to read that you were pleasantly surprised at the overall quality of our standard rooms and were not affected by the music from the functions. Thank you so much for your wonderful comments on our staff, buffet breakfast and the overall location of the hotel as an ideal base for your weekend away in Galway city.

I will pass on your lovely comments to all of the management and staff.

We look forward to welcoming you back in the near future.

Warm Regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester
Level Contributor
136 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 25 July 2014

We stayed here for 2 nights half board in early July. The staff on reception were welcoming and efficient and getting us checked in. We had a room on the second floor which was spacious and well appointed. Not much of a view as it was overlooking the back of the hotel but that wasn't a problem for us.
Breakfast was good and the service was excellent although on one occasion we were left waiting for the food to be cooked but I doubt that this the norm.
The bar has two large rooms and tended to be a little dark for our liking but the bar food was excellent.
Car parking at the front of the hotel is a little bit limited and appeared to always be very full but I think that more parking is available at the back of the hotel.
This hotel is ideally located for touring the mid-west area of Ireland as road access to the hotel appeared to be very easy.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank ChrisGandTheBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, 6 August 2014
Dear ChrisGandTheBean,

Thank you for taking the time to review us following your recent stay with us at the Menlo Park hotel.

I am delighted to read that you enjoyed your stay with us and were very happy with the food in our bar and also our breakfast. I am thrilled that you found our staff friendly and helpful and found the hotel to be conveniently located.

I do apologise for any delays you experienced in waiting for breakfast to be cooked and for any inconvenience caused in finding car parking to the front of the hotel, that is right in saying there is also free car parking at the back of the hotel.

I will pass on your kind comments to the rest of the team.

If you are back in Galway again we would be delighted to welcome you back.

Warm regards
Deirdre
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Menlo Park Hotel

Property: Menlo Park Hotel
Address: Terryland | Headford Road, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Galway
#4 Business Hotel in Galway
#5 Family Hotel in Galway
#7 Luxury Hotel in Galway
Price Range (Based on Average Rates): £
Hotel Class:4 star — Menlo Park Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
Excellent service and a friendly atmosphere are key to the success of this 4 star hotel. It offers 70 quality rooms with 16 superior rooms. Food and beverage facilities include bar/carvery and full restaurant with the best of local produce.Meeting facilities onsite - only 10 mins walk from Galway centre. ... more   less 
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Also Known As:
Menlo Park Galway

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