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“Perfect wedding day”
Review of Galway Bay Hotel

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Galway Bay Hotel
Ranked #5 of 46 Hotels in Galway
Belfast, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect wedding day”
Reviewed 25 November 2013

I had my wedding here last August and cannot say enough about how perfect the hotel and its staff were. The staff made us and our guests feel like family and nothing was too much. We kept getting little extra treats and were fully expecting hidden charges and additions to the bill but this was not to be. From our wedding manager, to the waiting staff, to the reception team everyone was so friendly and understanding, especially when we basically took over the reception area the following day for tea and cake. The food was exceptional and everything was great value for money. Would highly recommend for a wedding or a weekend/night away, cant wait to go back!

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Janna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 28 November 2013
Dear Janna,

Thank you for this wonderful feedback. I am delighted to se that you had such a special and wonderful time here with us. Your positive feedback is most encouraging.

A very special day for you is most definitely a very special day for all on the team here in the Galway Bay Hotel. We really enjoy doing that little bit extra and going that extra mile to make it such a special occasion.

I am delighted that you enjoyed all of the extra treats – they do always go down very well with brides and grooms. All on the team here, particularly the wedding team certainly are excellent at their respective job and the feedback we receive consistently is a replica of your feedback.

Thank you again Jana and we all look forward to hopefully welcoming you back again vey soon.

Sincerest regards, Dan Murphy
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Traveller tips help you choose the right room.   Room tips (622)
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English first
Liverpool, United Kingdom
Level 6 Contributor
116 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 24 November 2013

Stayed here for a family wedding.

The hotel's staff are extremely friendly and helpfully, and the breakfast service is excellent.

The rooms are very clean, but somewhat dated, and that is why I feel that the room price is somewhat on the high side.

Just a little bit of investment on decor would make this place a great place to stay

  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank 43Becko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 27 November 2013
Dear ‘43Becko’,

Thank you for taking the time and effort to share your views regarding your recent stay in the Galway Bay Hotel. I am very happy to see that you enjoyed your time with us and you found the team to be very friendly and helpful and I am also very happy to see that you found the service at breakfast to be excellent. It is also encouraging to see that you found the bedrooms to be very clean. We have a classical look and feel running throughout all areas of the hotel. This classical look and feel also runs throughout all bedrooms. Generally, the feedback regarding the décor in all bedrooms is excellent. However I do note your comment. As part of our annual winter refurbishment program all of our guest bedrooms are being refurbished this winter.

Thank you again and should you wish to be included in our Special Offer database please send me your e-mail address to dmurphy@galwaybayhotel.com. Thank you again and hopefully we will have the opportunity to welcome you back again in the future.

Warm regards, Dan Murphy
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Portlaoise
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2013

What a pleasure it was to spend two wonderful nights in this hotel. From the minute we arrived until the minute we left , the staff were courteous and helpful.
After checking in we were delighted to see a beautiful view of Galway Bay from our room. The room was a standard double with all the necessary items such as tv,iron,safe .... etc.
We had lunch in the Harvest Café and it was very reasonably priced and hit the spot after a day travelling.
Dinner in the hotel was included in our price for one night ..A Wonderfully large dining room with loads of space between tables meant we felt very comfortable . The staff were excellent and food delicious with a great variety.
Breakfast was something to behold with a massive buffet for the cereals, fruit and pastries. An attended hot breakfast counter gave you as much as you dared eat.
Drinks in the bar were well priced and it had a lovely friendly atmosphere.
Overall we couldn't recommend it enough and we'll definitely be back

Room Tip: look for a view of the bay if available
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  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank Des M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 27 November 2013
Dear Des,

Thank you for choosing to stay here in the Galway Bay Hotel recently and thank you for you wonderful feedback. I am delighted to see that you had such a super time with us.

I have passed your feedback on to all on the team and all are delighted – all on the team pass on their sincere gratitude as you have made their day! I am so lucky to have such a wonderful team whom are so focused when it comes to delivering top class service to all guests consistently – they certainly do make my job so much easier!

Thank you again Des and I look forward to hopefully welcoming you back again soon.
Kind regards, Dan Murphy
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Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 November 2013

Myself and my husband recently spent the weekend here and from arrival to checkout I can not fault a single thing. The rooms were clean and comfortable and the staff were absolutely superb, attentive and couldn't do enough for us. the pool and leisure facilities were also great, I could not recommend this hotel more, everything from the friendly staff to the food was just delightful. Thanks for making our weekend wonderful.

  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank Orla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 27 November 2013
Dear Orla,

Thank you for this wonderful feedback and thank you also for choosing to stay here in the Galway Bay Hotel recently. I am delighted that you had such a nice stay with us and thank you for recommending us to all. Your positive feedback is most welcome, particularly in relation to the excellent quality of food, the superb staff and the clean and comfortable bedrooms. Thank you once again and hopefully we will have the pleasure of welcoming you back again in the future.

Best regards, Dan Murphy.
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Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 November 2013

Myself and a few friends attended an event at the Galway Bay over the weekend and what a weekend it was!! From the warm reception we received from the moment we stepped foot into the lobby, staff were so friendly, attentive, they just couldnt do enough for you. Our room was absolutely superb, we booked very last minute so we were absoolutely delighted with the family room, so spacious, warm and clean. The event we attended had a absolutely fabolous buffet, plent of soakage for a late night, top class!! Our room service the next day was well needed and much appreciated. Cannot recommend this hotel enough from the staff, the food and the comfy beds that healed the sore heads in the morning. :)

  • Stayed November 2013, travelled with friends
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Helpful?
2 Thank Annie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, Front Office Manager at Galway Bay Hotel, responded to this review, 27 November 2013
Dear Annie,

Thank you most sincerely for choosing to stay here in the Galway Bay Hotel recently and thank you also for sharing your very positive feedback. I am delighted to see that you had such a wonderful time with us.

Your positive feedback is most welcome and I will ensure that it is passed on to all of our team. Thank you also for recommending us to all. I look forward to hopefully welcoming you back again at some stage in the future.

Sincere regards, Dan Murphy
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Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 November 2013 via mobile

Nice enough hotel, the rooms are a bit dated and I don't know on what scale you could consider the hotel four star. On the plus side, the room was spacious and clean and the bed was very comfortable. Great location too.

Stayed November 2013, travelled with friends
Helpful?
2 Thank rory-cnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 21 November 2013
Dear Rory,

Thank you most sincerely for choosing to stay here in the Galway Bay Hotel recently and thank you for your feedback. I am very happy to see that you enjoyed our brief time with us.

I am delighted that you found the bedroom to be spacious and clean with a very comfortable bed. Our numerous repeat and return guests have ‘nic named’ our beds ‘the heavenly beds’! Like your feedback the comments we receive from all other hotel guests regarding the location of the hotel is fantastic. Guests of the hotel really enjoy relaxing in our Sea View Conservatory or indeed in our Sean View Lounge watching the world go by overlooking the Salthill Promenade with the spectacular backdrop of the famous Galway Bay and the beautiful Clare Hills.

Thank you for your other bedroom feedback. We have recently been audited as part of our annual Failte Ireland grading and we achieved a 90% four star rating. This audit includes an indebt bedroom audit. We have also undergone recent audits as part of our Deloitte Best Managed Company Award where we achieved the gold level and this also includes rigorous bedroom inspections. We achieved the European Foundation for Quality Management’s award for excellence throughout the hotel, which includes and very structured audit of guest bedrooms. We are the only hotel in Europe to achieve this award this year. As part of our structured approach to refurbishing the hotel we will be remodeling all hotel bedrooms this winter period which is certainly an exciting project for all on the team.

Thank you again and I look forward to hopefully welcoming you back again in the future.
Best regards, Dan Murphy
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Leitrim, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 November 2013

What a lovely time we had in the Galway Bay Hotel this year. We had stayed here previously so knew it was a nice hotel. We got a great deal for 2 nights B&B & 1 evening meal. We got bunked up to a family room by chance as the hotel was quite busy, and these are very spacious. We enjoyed ourselves that much that we decided to stay on another night. Everything about this hotel was great, the staff were all friendly and very helpful, the food was excellent, the pool and leisure facilities are all good and kept well. A big thank you to Patricia, who was very kind and couldn't do enough for us during our stay. We would highly recommend this hotel to anyone wanting a relaxing few days in the West of Ireland.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank Catriona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 21 November 2013
Dear Caitriona,

Thank you for choosing to stay here once again and thank you also for this super feedback. I am delighted that you had such a lovely time with us.

Your positive feedback is most welcome, particularly regarding the quality of the hotel bedrooms, the excellent food and the friendly and helpful team – these are all comment I receive on a very regular basis. We have a vey proactive approach to consistently appraising and improving the hotel every year and as part of this program we will be refurbishing all guest bedrooms again this winter which we are all really looking forward to. Thank you for mentioning Patricia as a stand out member of the team. She is delighted to be mentioned in such a positive manner through such a public medium – you have made her day!

Thank you again and we all look forward to hopefully you back again soon.

Sincere regards, Dan Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Galway Bay Hotel

Property: Galway Bay Hotel
Address: The Promenade, Galway, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 46 Hotels in Galway
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Galway Bay Hotel 4*
Number of rooms: 153
Official Description (provided by the hotel):
Voted as one of Europe's Top 20 Resorts by the prestigious travel magazine Conde Nast, the Galway Bay Hotel is situated in Salthill overlooking breath-taking views of the famous Galway Bay and Clare Hills. The hotel is only 5 minutes from Galway City and is within easy access to Connemara and the Wild Atlantic Way route. Facilities include fully equipped gymnasium, pool, steam room and sauna. The Lobster Pot Restaurant offers modern style cuisine with fresh fish and lobster from the tank. 'An Scadan Caoc' Bar has an informal dining experience with live music at the weekends. Complimentary broadband access in all guest bedrooms and conference suites is available also. The hotel provides an array of complimentary activities to all guests including; Wine Tasting, Ballroom Dancing, Beauty Demonstrations and more. During school holidays the Galway Bay Hotel offers family packages that include kids camp and family activities. ... more   less 
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