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“Just beautiful in every way”
Review of Galway Bay Hotel

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Galway Bay Hotel
Ranked #5 of 46 Hotels in Galway
Reviewed 25 November 2013

From the moment we arrived, it was all positive. Unfortunately, we had to rush through our dinners, but they were absolutely delicious, the nicest chips I have ever eaten. The room was warm, beautiful in every way,and the best was yet to come .... the breakfast. I have never seen such a selection & variety before. Staff couldn't have been more pleasant & helpful, and it was very keenly priced. A winner all round, we will be back!!

  • Stayed: November 2013, travelled on business
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Thank MaryLisdoonvarna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this reviewResponded 28 November 2013

Dear Mary,

Thank you for this wonderful feedback and thank you also most sincerely for choosing to stay here in the Galway Bay Hotel recently. I am delighted to see that you enjoyed your brief time with us.

Your positive feedback is most welcome, particularly regarding the excellent quality of food you received for breakfast and dinner and indeed the quality of the bedroom. I am also very encouraged to see that the staff couldn’t have been more helpful and friendly – this is feedback which I receive daily from hotel guests. Positive Personality is one of our main Core Values and all on the team have really bought into this – they really are a super team as you have experienced. I am delighted to see also that you found our pricing to be very keen and good value.

Thank you again and hopefully we will have the opportunity to welcome you back again in the future.

Warmest regards, Dan Murphy

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2,005 - 2,011 of 3,206 reviews

Reviewed 25 November 2013

After a long journey from Waterford I received a very friendly welcome but all done during a very efficient check in process.
Sea view room was a welcome bonus and could not fault the standard of the room.
Fantastic standard of food both at dinner and breakfast, I also enjoyed some pre dinner drinks in the very cosy and friendly bar.
I would have expected to pay more for hotel of this standard ....great value.

  • Stayed: November 2013, travelled on business
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Thank Niall S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this reviewResponded 27 November 2013

Dear Niall,

Thank you for this wonderful review and thank you also for choosing to stay with us here in the Galway Bay Hotel recently. Your positive feedback is most encouraging and most welcome. I am delighted to see that you found the standard of the bedroom to be very high along with the quality of food at both breakfast and dinner to be excellent. I am also vey happy to read that you found our hotel bar to be very cosy and friendly – we do receive feedback such as this consistently – in fact we are in the process of launching a new bar food menu in the next week or so and hopefully you will have opportunity to sample that on some occasion in the future.

Thank you again and we all look forward to hopefully welcoming you back again soon.
Kindest regards, Dan Murphy

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Reviewed 25 November 2013

I had my wedding here last August and cannot say enough about how perfect the hotel and its staff were. The staff made us and our guests feel like family and nothing was too much. We kept getting little extra treats and were fully expecting hidden charges and additions to the bill but this was not to be. From our wedding manager, to the waiting staff, to the reception team everyone was so friendly and understanding, especially when we basically took over the reception area the following day for tea and cake. The food was exceptional and everything was great value for money. Would highly recommend for a wedding or a weekend/night away, cant wait to go back!

  • Stayed: December 2012, travelled as a couple
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1  Thank Janna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this reviewResponded 28 November 2013

Dear Janna,

Thank you for this wonderful feedback. I am delighted to se that you had such a special and wonderful time here with us. Your positive feedback is most encouraging.

A very special day for you is most definitely a very special day for all on the team here in the Galway Bay Hotel. We really enjoy doing that little bit extra and going that extra mile to make it such a special occasion.

I am delighted that you enjoyed all of the extra treats – they do always go down very well with brides and grooms. All on the team here, particularly the wedding team certainly are excellent at their respective job and the feedback we receive consistently is a replica of your feedback.

Thank you again Jana and we all look forward to hopefully welcoming you back again vey soon.

Sincerest regards, Dan Murphy

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Reviewed 24 November 2013

Stayed here for a family wedding.

The hotel's staff are extremely friendly and helpfully, and the breakfast service is excellent.

The rooms are very clean, but somewhat dated, and that is why I feel that the room price is somewhat on the high side.

Just a little bit of investment on decor would make this place a great place to stay

  • Stayed: August 2013, travelled as a couple
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1  Thank 43Becko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this reviewResponded 27 November 2013

Dear ‘43Becko’,

Thank you for taking the time and effort to share your views regarding your recent stay in the Galway Bay Hotel. I am very happy to see that you enjoyed your time with us and you found the team to be very friendly and helpful and I am also very happy to see that you found the service at breakfast to be excellent. It is also encouraging to see that you found the bedrooms to be very clean. We have a classical look and feel running throughout all areas of the hotel. This classical look and feel also runs throughout all bedrooms. Generally, the feedback regarding the décor in all bedrooms is excellent. However I do note your comment. As part of our annual winter refurbishment program all of our guest bedrooms are being refurbished this winter.

Thank you again and should you wish to be included in our Special Offer database please send me your e-mail address to dmurphy@galwaybayhotel.com. Thank you again and hopefully we will have the opportunity to welcome you back again in the future.

Warm regards, Dan Murphy

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Reviewed 23 November 2013

What a pleasure it was to spend two wonderful nights in this hotel. From the minute we arrived until the minute we left , the staff were courteous and helpful.
After checking in we were delighted to see a beautiful view of Galway Bay from our room. The room was a standard double with all the necessary items such as tv,iron,safe .... etc.
We had lunch in the Harvest Café and it was very reasonably priced and hit the spot after a day travelling.
Dinner in the hotel was included in our price for one night ..A Wonderfully large dining room with loads of space between tables meant we felt very comfortable . The staff were excellent and food delicious with a great variety.
Breakfast was something to behold with a massive buffet for the cereals, fruit and pastries. An attended hot breakfast counter gave you as much as you dared eat.
Drinks in the bar were well priced and it had a lovely friendly atmosphere.
Overall we couldn't recommend it enough and we'll definitely be back

Room Tip: look for a view of the bay if available
  • Stayed: November 2013, travelled as a couple
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1  Thank Des M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this reviewResponded 27 November 2013

Dear Des,

Thank you for choosing to stay here in the Galway Bay Hotel recently and thank you for you wonderful feedback. I am delighted to see that you had such a super time with us.

I have passed your feedback on to all on the team and all are delighted – all on the team pass on their sincere gratitude as you have made their day! I am so lucky to have such a wonderful team whom are so focused when it comes to delivering top class service to all guests consistently – they certainly do make my job so much easier!

Thank you again Des and I look forward to hopefully welcoming you back again soon.
Kind regards, Dan Murphy

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Reviewed 23 November 2013

Myself and my husband recently spent the weekend here and from arrival to checkout I can not fault a single thing. The rooms were clean and comfortable and the staff were absolutely superb, attentive and couldn't do enough for us. the pool and leisure facilities were also great, I could not recommend this hotel more, everything from the friendly staff to the food was just delightful. Thanks for making our weekend wonderful.

  • Stayed: August 2013, travelled as a couple
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1  Thank Orla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this reviewResponded 27 November 2013

Dear Orla,

Thank you for this wonderful feedback and thank you also for choosing to stay here in the Galway Bay Hotel recently. I am delighted that you had such a nice stay with us and thank you for recommending us to all. Your positive feedback is most welcome, particularly in relation to the excellent quality of food, the superb staff and the clean and comfortable bedrooms. Thank you once again and hopefully we will have the pleasure of welcoming you back again in the future.

Best regards, Dan Murphy.

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Reviewed 20 November 2013

Myself and a few friends attended an event at the Galway Bay over the weekend and what a weekend it was!! From the warm reception we received from the moment we stepped foot into the lobby, staff were so friendly, attentive, they just couldnt do enough for you. Our room was absolutely superb, we booked very last minute so we were absoolutely delighted with the family room, so spacious, warm and clean. The event we attended had a absolutely fabolous buffet, plent of soakage for a late night, top class!! Our room service the next day was well needed and much appreciated. Cannot recommend this hotel enough from the staff, the food and the comfy beds that healed the sore heads in the morning. :)

  • Stayed: November 2013, travelled with friends
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2  Thank Annie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, Front Office Manager at Galway Bay Hotel, responded to this reviewResponded 27 November 2013

Dear Annie,

Thank you most sincerely for choosing to stay here in the Galway Bay Hotel recently and thank you also for sharing your very positive feedback. I am delighted to see that you had such a wonderful time with us.

Your positive feedback is most welcome and I will ensure that it is passed on to all of our team. Thank you also for recommending us to all. I look forward to hopefully welcoming you back again at some stage in the future.

Sincere regards, Dan Murphy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Galway Bay Hotel

Address: The Promenade, Galway, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 46 Hotels in Galway
Price Range: £87 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galway Bay Hotel 4*
Number of rooms: 153
Official Description (provided by the hotel):
Voted as one of Europe's Top 20 Resorts by the prestigious travel magazine Conde Nast, the Galway Bay Hotel is situated in Salthill overlooking breath-taking views of the famous Galway Bay and Clare Hills. The hotel is only 5 minutes from Galway City and is within easy access to Connemara and the Wild Atlantic Way route. Facilities include fully equipped gymnasium, pool, steam room and sauna. The Lobster Pot Restaurant offers modern style cuisine with fresh fish and lobster from the tank. 'An Scadan Caoc' Bar has an informal dining experience with live music at the weekends. Complimentary broadband access in all guest bedrooms and conference suites is available also. The hotel provides an array of complimentary activities to all guests including; Wine Tasting, Ballroom Dancing, Beauty Demonstrations and more. During school holidays the Galway Bay Hotel offers family packages that include kids camp and family activities. ... more   less 
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