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“Fabulous Hotel”
5 of 5 bubbles Review of Galway Bay Hotel

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Galway Bay Hotel
Ranked #5 of 46 Hotels in Galway
Galway, Ireland
1 review
“Fabulous Hotel”
5 of 5 bubbles Reviewed 19 December 2013

Excellent food at all times.Menu is very good Staff all very friendly and helpful. Beautiful setting on Galway Bay. Would highly recommend. Lovely foyer and huge conservatory area for relaxing or meeting with others. AOD

Stayed November 2013, travelled with family
Helpful?
Thank Alan0d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 7 January 2014
Dear Alan,
Thank you sincerely for your very high recommendation and thank you also for choosing to stay here in the Galway Bay Hotel recently.

Your positive feedback is most encouraging and I have passed this on to all on the team. I am delighted that you found the quality of food throughout the hotel to be excellent at all times along with the menu and the friendly and helpful staff. I look forward to hopefully welcoming you back again soon. Kindest regards, Dan Murphy
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2,874 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (570)
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limerick
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 December 2013

Stayed with another couple last week, thoroughly enjoyed it. Food in restaurant excellent presentation and plenty of it. Special mention to bridie who worked there, fab personality and gave great advice on menu when asked. Your bar is very nice and different. Loved that staff were all Irish

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maevek1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 7 January 2014
Dear ‘maevek1’,
Thank you for choosing to stay here in the Galway Bay Hotel with friends recently and thank you also for your super feedback. I am delighted that you had such a nice time.

I am delighted that you pick the food in our lobster Pot Restaurant for special mention – we have a large volume of both regular hotel guests and local guests alike who dine in the lobster Pot very regularly and their feedback is a replica of yours. Thank you for mentioning Bridie – she is thrilled and passes on her sincere gratitude to you.

We all look forward to hopefully welcoming you back again at some stage in the future.
Sincere regards, Dan Murphy
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Level Contributor
3 reviews
4 of 5 bubbles Reviewed 17 December 2013

Stayed here with my daughter for a three night break . Beautiful hotel overlooking Galway Bay. the food was great in the lobster pot restaurant staff friendly and helpful . Bedrooms were a good size clean and comfortable. We both gad lovely treatments in the spa .

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacinta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 7 January 2014
Dear Jacinta,
Thank you for this wonderful feedback. I am delighted that you had such a wonderful time with us recently whilst staying with your daughter. I do hope that we will have the pleasure of welcoming you back again at some stage in the future. Warm regards, Dan Murphy
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Kilfenora, Ireland
2 reviews
5 of 5 bubbles Reviewed 16 December 2013

What a fabulous hotel, The staff were so friendly and helpful, The food in the Lobster Bar was absolutely fabulous. The dinner on the night of the party was also amazing, served really quickly and so tasty, the band were brilliant and entertaining. The rooms we were in had fabulous views over Galway Bay. All in all , we had a memorable time and will definitely be back. Could not recommend this hotel enough :)

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EvCorry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 7 January 2014
Dear ‘EvCorry’,
Thank you for this wonderful feedback and thank you also for choosing the Galway Bay Hotel for your recent party. I am delighted that you had such a wonderful time with us.

Your positive feedback is most welcome and I have passed this on to all on the team. All are thrilled and pass on their gratitude to you. Hopefully, we will have the pleasure of welcoming you back again in the future.
Best regards, Dan Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Dublin, Ireland
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 8 December 2013

The food was great - the lobster pot restaurant lived up to the other reviews. Staff were excellent - everybody went out of their way to help. The view is wonderful. Unfortunately the rooms are a little dated, and we were in a room above the bar - so quite a challenge to get some sleep. All in all though a very enjoyable weekend.

Room Tip: Be as far away from the bar as possible!
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 11 December 2013
Dear Chris,
Thank you for choosing to stay here in the Galway Bay Hotel recently and thank you also for your feedback. I am delighted to see that you had a very enjoyable weekend.

I am delighted to see that the quality of food you received was excellent and that the Lobster Pot Restaurant lived up to all of the other excellent reviews. It is also very encouraging to see that the all the staff were excellent and that everybody went out of their way to help – this is feedback which I receive on a daily basis from guests of the hotel. I am delighted also that you enjoyed the views from the hotel – they certainly are magnificent – I do hope that you had the opportunity to relax in one of our sea view lounges or conservatories and watch the sun go down on Galway Bay as the old and famous song goes!! We are refurbishing all of our bedrooms in January as part of our continuous refurbishment schedule. I am sorry to see that you experienced some noise in your bedroom. This certainly should not have been the case as we have a very structured approach to managing any potential noise throughout the hotel – I have not received any feedback similar to this in the recent past, however I will investigate this as a mater of urgency to ensure it is not an issue.

Thank you again Chris and I look forward to hopefully welcoming you back again soon. Sincerely, Dan Murphy
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London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

I attended a wedding in this hotel. It was a fab experience. I stayed in the hotel next door (The Salthill Hotel). This is the first hotel I have attended that the reception dinner was excellent. The food was superb. The staff went that extra mile to facilitate all our needs. The bar and restaurant staff were excellent. I would recommend this hotel for all weddings.

Room Tip: Best wedding reception hotel I have ever attended.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Louis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 11 December 2013
Dear Louis,
Thank you most sincerely for taking the time and effort to share your recent experience whilst attending a wedding reception here in the Galway Bay Hotel. I am delighted that you had such an enjoyable experience while you were here.

Thankfully, we receive feedback such as this on a weekly basis for all of the food product we serve, but most especially for wedding receptions. Our Executive Chef Robbie and his brigade are so focused and motivated when it comes to producing top quality food consistently. I am delighted also that you found the restaurant and bar staff to be excellent. Thank you for recommending us to all.
Best regards, Dan Murphy
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Calgary, Canada
Level Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 7 December 2013

Location is definitely an asset for this hotel as you are right on the boardwalk. The rooms were nice but the hotel seemed to be a little too busy. The service was average and was disappointed with the attention we received. The beds were comfortable.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danmurph, General Manager at Galway Bay Hotel, responded to this review, 11 December 2013
Dear Gary,
Thank you most sincerely for choosing to stay here in the Galway Bay Hotel recently and thank you also for your feedback. I am delighted to see that you had a very pleasant time whilst staying here. I am sorry to see that the level of attention you received was not what you expected, if you would like to elaborate on this please feel free to drop me a line at dmurphy@galwaybayhotel.com . Thank you sincerely, Dan Murphy.
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Additional Information about Galway Bay Hotel

Property: Galway Bay Hotel
Address: The Promenade, Galway, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 46 Hotels in Galway
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Galway Bay Hotel 4*
Number of rooms: 153
Official Description (provided by the hotel):
Voted as one of Europe's Top 20 Resorts by the prestigious travel magazine Conde Nast, the Galway Bay Hotel is situated in Salthill overlooking breath-taking views of the famous Galway Bay and Clare Hills. The hotel is only 5 minutes from Galway City and is within easy access to Connemara and the Wild Atlantic Way route. Facilities include fully equipped gymnasium, pool, steam room and sauna. The Lobster Pot Restaurant offers modern style cuisine with fresh fish and lobster from the tank. 'An Scadan Caoc' Bar has an informal dining experience with live music at the weekends. Complimentary broadband access in all guest bedrooms and conference suites is available also. The hotel provides an array of complimentary activities to all guests including; Wine Tasting, Ballroom Dancing, Beauty Demonstrations and more. During school holidays the Galway Bay Hotel offers family packages that include kids camp and family activities. ... more   less 
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