Stayed here for one night with husband and daughter for €195 for one room B&B and felt that this was poor value. On arrival at 1.30pm, reception staff were not friendly when informing us that we were 30 minutes too early for check in time! Later, at 6pm when we arrived in our room our luggage had not been brought up so we phoned reception, only to have to go downstairs a while later as it still hadn't been brought up. When it did arrive we were offered someone else's bag as well as our own. We were allocated a room next to the lift on a night when there was a wedding reception taking place in the hotel and were woken by rowdy guests between 2 and 4am. It's a pity that hotel staff don't use their initiative and allocate rooms away from the lifts to guests who are not part of wedding parties. No wifi available in the bedrooms although when queried, were told by reception that there was weak wifi reception available. One would expect wifi in bedrooms of 4 star hotels. Hotel slightly jaded with carpet rip in restaurant being taped by staff during breakfast. Also, tap in bathroom dripping and had to be turned 17 times to turn off. We had stayed here many years ago and were extremely disappointed on our return. For our next visit to Galway we would definitely prefer to try other 4 star hotels.
- Official Description (provided by the hotel):
- Voted as one of Europe's Top 20 Resorts by the prestigious travel magazine Conde Nast, the Galway Bay Hotel is situated in Salthill overlooking breath-taking views of the famous Galway Bay and Clare Hills. The hotel is only 5 minutes from Galway City and is within easy access to Connemara and the Wild Atlantic Way route. Facilities include fully equipped gymnasium, pool, steam room and sauna. The Lobster Pot Restaurant offers modern style cuisine with fresh fish and lobster from the tank. 'An Scadan Caoc' Bar has an informal dining experience with live music at the weekends. Complimentary broadband access in all guest bedrooms and conference suites is available also. The hotel provides an array of complimentary activities to all guests including; Wine Tasting, Ballroom Dancing, Beauty Demonstrations and more. During school holidays the Galway Bay Hotel offers family packages that include kids camp and family activities. ... more less
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